Account hacked - no real help anywhere
6h ago my account got hacked by some twerp from Russia. I wasn't quick enough to stop him as he changed my email, alt email, password, removed passkeys, 2FA and whatever else. Even clicking the "this is not me" on the recent sessions didn't do anything. Only one mail was given and that was the one that prompted me that something was wrong (had to check for phising too so lost precious seconds). I got logged out of my account completely and have been doing the same back and forth with microsoft "support" for the past hours. After filling in the Account Escalation form I get a mail stating that all is lost and that i pretty much need to suck it up. 1TB of files (also important ones) just gone? The support chat tells me to keep filling in the form and sending proof that i'm the owner to the email adress given but no reply has come. I need to get in contact with someone who can actually help in order to get my account back. None of the stuff works, the online forms loop me, I can't send codes cuz everything goes to the hackers account. Why can someone from Russia just login on my account and within 3 minutes change everything and there's NOTHING i can do about it? Why isn't anyone truly helping to get my files and account back - cuz everything connected to that account is of course gone too. Posting this from this account since the other one... is unusable for above reasons. I need help, I need all my files back.