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Mismatch between exchange recipients list and mailboxes set up in 365 Admin?
I'm a little new to 365 administration, so please excuse me if I am being a little thick here. I am looking at a 365 Tenant, there are around 100 licensed users (and therefore around 100 mailboxes allocated), but if I go to exchange admin and look at recipients, there are only 40, including shared mailboxes. My first thought was that perhaps only mailboxes that had actually been used were listed, but I checked one of the "missing" mailboxes in the 365 admin centre and apparently they have 8 Gigabytes of emails in that mailbox. Indeed the same user has three accounts, each with their own license and mailbox (don't ask why, I didn't set this up), I see two of them in the recipients list in Exchange admin. What am I missing?504Views0likes12CommentsA little confused by multi-tenant organization and teams
I've recently set up a Multi Tenant Organization with two Tenants, and set a few users to sync between the two. They all show up correctly in the opposite tenant users list in the admin centre, though sometimes it takes a while. Some seem to be added to the global address directory, but not others (I think possibly the first I added was, later additions are not). But most crucially, they do not seem to come up as people to do teams chats with, which is the most required feature. I'm guessing there is something I haven't set correctly, or some manual sync I am not running, but the example videos all seem to stop at showing that the user has appeared in the other tenant as a member, there's nothing showing how to then make use of this fact (such as including them in a teams chat). Can anybody point me in the right direction?LeftyFeb 10, 2025Copper Contributor15Views0likes0CommentsWhere's my display name?!
Hey everyone, I just set up my entire team with an Outlook account. Each person has their own display name (First, Last) and other personal information attached via the 'Identity' tab in the admin center. My issue is that when a team member sends an email it arrives the in the recipients inbox as 'email address removed for privacy reasons' instead of the display name of 'Joe Montana.' How and what do I change to ensure the recipient of the email sees the name of the sender rather than their whole email address. It's affecting our deliverability because it looks spammy. Any help would be appreciated!JeremyF2220Feb 07, 2025Copper Contributor387Views0likes1CommentO365 SSPR require users to register when signing in
Hi Everyone Can someone please shed some light on this. In Azure SSPR under password reset>registration> require users to register when signing in Yes or No. Below is MS website explanation. Does that mean if I set it to Yes, if users go to office.com they are prompted to register in SSPR? What are the down side of choosing no, You can enable the option to require a user to complete the SSPR registration if they use modern authentication or web browser to sign in to any applications using Microsoft Entra ID. This workflow includes the following applications: Microsoft 365 Microsoft Entra admin center Access Panel Federated applications Custom applications using Microsoft Entra ID When you don't require registration, users aren't prompted during sign-in, but they can manually registervirtual-techFeb 07, 2025Brass Contributor38Views0likes4CommentsArchiving Teams channels?
Hi, I found this from MS https://support.microsoft.com/de-de/office/archivieren-oder-wiederherstellen-eines-kanals-53c46491-a265-4391-a2a7-001c5026c9e5 But settings are not available as described in that article. Any ideas how I would be able to archive channels within MS Teams?SolvedheinzelrumpelFeb 01, 2025Copper Contributor43Views0likes2CommentsIntegrated Apps & Central Deployment Fails
Issue with Integrated App and/or Central Deployment of add-ins ending with errors. After trying several different apps, for Excel or Word the process ends with a different error depending on which method is used. Integrated Apps, ends with a Failed Central Deployment, ends with “This operation was unsuccessful - reasons may include: Learn more about eligibility requirements.” We are trying to deploy the web version of the app All users have a Business Premium license all prerequisites appear to be fine tried 3-4 different apps using both methods, Integrated apps & Central Deployment (Add-in) using Global Admin account to deploy Tried setting everyone, dif individuals all fail We are trying to deploy an add-in for Excel web app, any assistance would be appreciated.SA-KRPJan 29, 2025Copper Contributor99Views0likes2CommentsWhere do I manage old audit activity alerts?
I have an audit activity alert that, I assume, was created in Office 365 before it became Microsoft 365. My problem is trying to find where to manage this alert. Does anyone recognize this alert and know where I go to manage it? I have spent time looking through the Compliance port at Alerts and alert policies, but there is nothing there to manage.Solved1KViews0likes4CommentsCan I remove/hide a user from Teams?
Is it possible to "disconnect" a user account (Business Standard license, so teams is included) from Teams, so it cannot send or receive chats, or join or be invited to teams? By way of explanation, I am dealing with a situation where a number of users had two accounts on the same tenant for "reasons" (happened before I got involved). I have merged (using BitTitan) the emails, contacts and calendars from the unwanted accounts into the users' primary accounts, but was intending to not delete the secondary accounts straight away for the sake of user confidence. So I changed the primary address of those accounts to a spare domain that was already set up in the tenant but they decided not to use (so the mailbox user(at)olddomain.com became user(at)sparedomain.com) and then aliased the user(at)olddomain.com email address to the primary account of user(at)newdomain.com My theory was that this would then mean that all emails would go to the primary account (since the spare domain has never been used in any communications before) but the users could still check their old mailboxes and calendars to reassure themselves they had everything before I removed the accounts completely. I didn't count on 365 "helping out" in the background. Where users were seeing "user(at)olddomain.com" in their Team app, they STILL see that, but confusingly behind the scenes, rather than those messages going to the same account an email sent there would, they go to the account that address was PREVIOUSLY allocated to, namely the user(at)sparedomain.com account which is supposed to be dormant. I can only assume that the routing has been automatically switched by 365 when I did the primary email juggling, but the client has not updated the display text. Anyway, I need to stop people from messaging those old accounts, but old habits die hard. I'd prefer to keep the accounts available (purely for viewing purposes) for a short while so users can reassure themselves (and me) that they have everything they need from them, hence the initial question.LeftyJan 29, 2025Copper Contributor37Views0likes1CommentExchange Online - Seeing all aliases of dist list
Hello all, We are preparing to sync our on prem AD distro groups and mail enabled security groups to O365, with a migration of email to EO to follow. (We already have user accounts synced via Azure AD Connect.) One gotcha, is that we have old email addresses (with unused domains) on these groups and I'm not sure if thats going to be a problem if I sync then before stripping those out. I was able to script removing those from the user accounts before we synced those, though doing it for the groups hasn't been successful so far. I went ahead and synced a couple of DG's to O365 just as a trial run, and when I view the groups in Exchange Admin Center / Groups/ Dist List, it shows the primary email email address and two of the alias addresses. Then it shows '+3 more'. I can't figure out how to view those '3 more' aliases. I'm wanting to see if those additional addresses are good addresses (with our domains that do exist in O365). If so, then I would seem that the sync leaves out the 'bad' addresses, if that makes sense. Thanks for any pointers!SolvedMauryJJan 28, 2025Copper Contributor32Views0likes2CommentsLost mfa global admin can not login, no break glass account
No partner or another global admin or break glass account. Yes I know thats a mistake but just need mfa reset for the global admin account. Hi. I have been calling ms support for multiple days, on hold for hours at a time. I know the story about getting hold of the data protection team and there hold times. I can't login to my tenant to open a case since I lost my mfa, changed phones and the restore is not working. Already tried sspr and thats not working either, my backup email is not getting the pin. Anyone as MS that can help open a case vs being on hold for days at a time. txs M37Views0likes1Comment
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