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JMcCord
Occasional Reader
Nov 18, 2025

Need Help Escalating Microsoft 365 Billing Case – Unresolved Since 8/27

I have had a problem getting a ticket resolved TrackingID 2509240040013394. I have not been able to pay my business standard licenses and my tenant is locked down. I have worked with support several times and they have not been able to resolve the issue. When looking at the logs during one of the troubleshooting steps I found TenantLockedForAbuse. I reported that to them and I have not gotten anything resolved and this has been going on sense 8/27/25 if you have any information on how you can help that would be greatly appreciated. 

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