Leadership of Outlook Newsletter
I’m requesting the ability to become the full administrator of Outlook newsletters not just in my organization, but across Microsoft 365. I want to manage templates, delivery settings, analytics, and permissions. My goal is to have broader control over how newsletters are created, customized, and distributed. I’m passionate about communication and want to help shape how newsletters work in Outlook. Please consider adding a role or feature that allows users like me to take ownership and lead newsletter strategy across organizations. I’ve seen cases where people used newsletters to share inappropriate content, including profanity and offensive language. Without proper moderation tools, this can damage professional communication and create serious issues. I want to help prevent misuse by having the ability to moderate, approve, or restrict newsletter content before it’s sent. I also want to contribute to improving the overall design and performance of the newsletter experience, making it more intuitive, professional, and reliable. Giving users like me full control over Outlook newsletters would improve communication quality, prevent abuse, and empower responsible leadership across organizations. If exclusive admin control isn’t granted, at minimum there should be a designated Admin role because without clear ownership, misuse and poor communication will continue unchecked. I’m ready to take on that responsibility and help shape the future of Outlook newsletters.
Need Help Escalating Microsoft 365 Billing Case – Unresolved Since 8/27
I have had a problem getting a ticket resolved TrackingID 2509240040013394. I have not been able to pay my business standard licenses and my tenant is locked down. I have worked with support several times and they have not been able to resolve the issue. When looking at the logs during one of the troubleshooting steps I found TenantLockedForAbuse. I reported that to them and I have not gotten anything resolved and this has been going on sense 8/27/25 if you have any information on how you can help that would be greatly appreciated.
Language defaults audit for everything M365
We are struggling to find where and how the wrong language is being used for various parts of the M365 platform. We have Swedish set as default, but still English is used for a number of places which often are only realized as a consequence by a user. For example, in Viva Engage language is set to Swedish, and for the SharePoint as well. But: When a new user logs on VE is in English While the SharePoint web part is in Swedish, the link text have for some time ended with "- Home" (English) instead of as it was when we started 2+ years ago " - Startsida" (Swedish) Then when creating a VE group Event (Teams-meeting) default language is also English Tracking down what and where is making the wrong language being used is hard. I would be very grateful if pointed to a resource that give an as complete as possible overview of everything in M365 that we need to look over for making sure that the correct language is default everywhere it should be.
I need to speak to a person at Microsoft
Firstly, I don't know if this is the correct place to ask, if not, I apologise, and would be greratful if I could be directed to the correct medium. So..... *** I am writing this on behalf of someone else *** His account has been locked after he had been hacked and infected with a virus, and Microsoft will not unlock it. However, they have decided (today) to take his money for his 365 subscription, that he can't use, and doesn't want. When looking for a way to cancel it, the answer is log-in to his account and cancel it himself. BUT, he can't log in because the account is locked. He has tried looking for a phone number to speak to someone, but cannot find any. He has tried looking for a Live Chat, but, (if it exists) it is only available after he logs in. He just wants to cancel the subscription, and get a refund. Can someone please give me a contact number - preferably in the UK, but any English speaking representitive, in any countrty will do. Thanks,
Agent in SharePoint option is not visible in the M365 admin center
Agent in SharePoint option is not visible in my M365 admin center under pay as you go service and it's only show Syntex services option not the Agent in SharePoint. As before we were able to see both options like Agent in SharePoint and Syntex services but now Agent in SharePoint is not visible. I have also attached the screenshot where both of the options were visible but now the Agents in SharePoint option is not visible, so is there new update in admin portal or is this is some kind of issue?Booking not available for everyone
Dear Community, We are currently experiencing an issue within our tenant related to the Microsoft Bookings App. While the app is enabled and accessible via browser for users in a specific group, some users are unable to add the app directly to their Teams interface without submitting a request. At this point, we have not been able to identify the root cause of the issue. I might be a policy issues that only we can solve. Has anyone encountered a similar problem or could suggest possible solution? Thank you :)
Not able to logon office 365 account or change it
If I want to logon to my Office 365 account I have to enter my emailaddress. Its is an @.onmicrosoft.com account. Entering password is ok, but then I am have to verify my phone number. The last two digits are shown, but clicking on this phone number I am getting an error like: 399287. There is no way of resetting this. I already contacted helpdesk but they cannot solve this problem. I have a bussniess account and I need some help about this. Every time I want to reset or want to make a change the account I am stuck in this error screen (endless loop). Please help me.
PDF not Opening from Mail
I have just bought a new MacBook Air and upgraded to Microsoft 365. I have some important PDF files to open which needs a password to open them. When I click on the file an error message comes up saying "can't open file". Something went wrong and your file cannot be opened now. Please try again later. It is not giving me an option to enter a password and there is no menu bar showing. Have I not go my Mac set up right or can I not just click and open now. Please help a real techno phobe.
Unable to whitelist quarantined emails
We have an email that is being constantly quarantined from a webform. The email comes from the email of the web form server, but is spoofing an internal address in our tenant by design. The email keeps getting blocked, and nothing we've tried as far as transport rules, whitelist additions, etc has been able to discernably affect this. There is a option to create a tenant allow list entry but the maximum duration is 45 days. We need a way to reliably whitelist an email indefinitely.Error importing Project Accelerator for Project on the web in power apps
I want to import the Project Accelerator solution for Project for the web (Project Plan 3). The solution can be downloaded form github https://github.com/OfficeDev/Project-Accelerator I am using a 30 day free trial version of M365 Business premium and Project planner premium with Project Plan 3. The suggested method to install the solution (as per above github repo Maintained by microsoft) is using http://powerapps.com > solutions > import solution upload the zip file download from the github page. I have global admin rights and using the default environment, and Rights to create Power Automate flows using the Common Data Service connector. However, when I get the following error message Solution "Project for the web Accelerator" failed to import: OptionSets import: FAILURE: SecLib::CheckPrivilege failed. User: XXXXXXXXX-XXXXX-XXXXXX, PrivilegeName: prvCreateOptionSet, PrivilegeId: XXXX-XXXX-XXXXX Required Depth: Basic, BusinessUnitId: XXXXX-XXXXXX--XXXXXX, MetadataCache Privileges Count: 5443, User Privileges Count: 1632 I am login in as the global administrator so all permissions must be already in place. In the Power Platform Admin Center, Environments > Settings > Users + Permissions > Security Roles and checked the user's assigned roles. All seems ok. Any help will be most useful.
