Is Office 365 E3 Developer free
Hi, My tenant had a license named "Office 365 E3 Developer" which allowed us to use Outlook / Exchange (among other Microsoft Office products). This license isn't from the Microsoft 365 Developer Program, which come with free licenses. This license costed CA$11.60 a month per user when we initially purchased it. On May 2, 2026 it still costs $11.60, but when I received my monthly invoice for this tenant, this license was free. I searched around to see whether this license became free recently, but I couldn't find any info on this. The links I found all say it's a paid license. I was wondering if there's any info on this to see why it became free? Or is it a mistake and Microsoft'll be charging us the next billing cycle? Jason
O365 Exchange connectors apply spam filters before checking certificate
If you have devices like multifunction printers which need to send email the MS solution is to configure an inbound email connector. You can use source IP to identify the origen of incoming messages and to associate them with the inbound connector. However the best way is to use a certificate in the TLS session. So far so good. However theres a design problem. MS applies RBL filters seemingly before checking either the source IP or the certificate. If the IP appears in the list MS simply reject the connection. The makes no sense as they are checking against the spamhaus general rbl. This RBL contains all dinamic IP ranges. I don't know for other countries but where I am even if you contract a fixed IP, the IP address they assign you is still in the dynamic IP range, its just fixed. This means that the reverse lookup on the IP address shows a name with dynamic in it. Spamhaus automatically include these in their RBL. Most companies will have a normal fiber connection, with a fixed ip or not. Those fiber connections will almost always be included in a spamhaus rbl as they are not going to be running mail servers. Thus checking the IP against the general spamhaus RBL makes no sense as it is going to automatically block almost everyone who would actually use an inbound mail connector. Does anyone know how to communicate this situation to whoever controls this in MS? Ian
MC1269241 - Can't turn off antropic for agentmode
Hi, I’m trying to figure out how to turn off the new feature where Anthropic is enabled by default for everyone in the EU for agent mode in excel and powerpoint, as described in the Message Center news in the title. It is not possible to press Save when you have unchecked the setting unless you also consent to the terms of use, it is greyed out. Since we want the feature turned off, we do not want to agree to any terms of use. Has anyone found a solution? This seems to be misconfigured.
M365 only admin locked out MFA error 53003
I am learning this the hard way....so here it goes. Currently I am locked out of as the only admin on the tenant with error 53003. I was updating some Microsoft MFA default policy settings in Entra and mistakenly deleted the admin user from the exclusions list, and got locked out. Thankfully I have another tenant, not as big the one locked out. Initiated several support tickets for which everyone calls, and despite of subline mentioning the issue says that they have to assign this ticket to Entra. Then the ticket gets updated and noone has been assigned every since. I have initiated severity A support tickets from Azure portal but no one has called in last 24 hours to help. We area business with Business Premium licenses with over 20 users, and now completely locked out. I have looked almost everywhere online. There is no phone number that takes you to a support agent - PLEASE HELP........Not able to logon office 365 account or change it
If I want to logon to my Office 365 account I have to enter my emailaddress. Its is an @.onmicrosoft.com account. Entering password is ok, but then I am have to verify my phone number. The last two digits are shown, but clicking on this phone number I am getting an error like: 399287. There is no way of resetting this. I already contacted helpdesk but they cannot solve this problem. I have a bussniess account and I need some help about this. Every time I want to reset or want to make a change the account I am stuck in this error screen (endless loop). Please help me.Microsoft Feedback Portal account issue
I changed my Microsoft email a year ago, and it updated everywhere other than the Feedback Portal. As a result, I get an error when I try to login, or do anything on the page. Microsoft account support's suggestion was to login to the Feedback Portal which is insane given I'm having issues accessing it. How can I get this issue resolved? I've got three separate support tickets now and they keep asking me to wait 24 hours to get the issue resolved. Can someone from the Feedback Portal team please contact me to resolve this? This is what Microsoft Support have said: "understand your frustration, and yes—this is an account‑related issue because the Feedback Portal is still tied to your old alias, which causes login conflicts and forces you out. Your Microsoft account itself signs in correctly, but the Feedback Portal is pulling outdated identity data that you cannot update on your own. Since you cannot access the Portal to submit feedback, directing you back there is not a workable solution. What you need is for Support to escalate this to the internal Identity/Feedback Platform engineering team so they can manually correct the outdated alias mapping on the backend. In this situation, the Feedback Portal and Tech Community teams are the ones who manage and maintain that specific platform. Because the issue appears on the Feedback Portal side—even though your Microsoft account is working normally—only their dedicated team can make the necessary corrections on their end. That’s why we are guiding you to connect with them through the links provided: https://techcommunity.microsoft.com/ or https://feedbackportal.microsoft.com/feedback. They will be able to review the portal‑specific account data and assist you further. I understand why this is frustrating. Since you’re unable to stay signed in to the Feedback Portal, I completely see why posting there isn’t possible for you. However, I do need to be transparent: I’m not able to escalate this issue directly to the Feedback Portal team, as they don’t provide internal escalation channels for us and only accept requests through their own platform."
People Skills Not Enabling – Possibly Due to Tenant Being Marked as “EDU”
Hi everyone, We’re trying to roll out People Skills across our organisation, but the feature never becomes active in our Microsoft 365 tenant. After a lot of investigation, it looks increasingly likely that the root cause is that our tenant is classified as an Education (EDU) tenant. Which is correct, we are a mixed tenant accurately so for licensed purposes, but Education tenants don't get People Skills. Service plans updated and all initially looked out just no configuration appeared. Anyone else having issues with People Skills? MC1060842 – (Updated) Microsoft 365 Copilot: People Skills will be available starting in May MC1060845 – New Service Plan: People Skills Announcing People Skills general availability and new Skills agent | Microsoft Community Hub
New Office365 SB licenses for an existing contract
I have an active ESD MS Office 365 Buisness license plan of 35. Now we need to buy additional 5 ESD MS Office 365 Buisness Standard licenses. There is an option to add licenses in the Panel, but will it increase my total from 35 licenses to 40? Will it just change to the 5 available licenses?Leadership of Outlook Newsletter
I’m requesting the ability to become the full administrator of Outlook newsletters not just in my organization, but across Microsoft 365. I want to manage templates, delivery settings, analytics, and permissions. My goal is to have broader control over how newsletters are created, customized, and distributed. I’m passionate about communication and want to help shape how newsletters work in Outlook. Please consider adding a role or feature that allows users like me to take ownership and lead newsletter strategy across organizations. I’ve seen cases where people used newsletters to share inappropriate content, including profanity and offensive language. Without proper moderation tools, this can damage professional communication and create serious issues. I want to help prevent misuse by having the ability to moderate, approve, or restrict newsletter content before it’s sent. I also want to contribute to improving the overall design and performance of the newsletter experience, making it more intuitive, professional, and reliable. Giving users like me full control over Outlook newsletters would improve communication quality, prevent abuse, and empower responsible leadership across organizations. If exclusive admin control isn’t granted, at minimum there should be a designated Admin role because without clear ownership, misuse and poor communication will continue unchecked. I’m ready to take on that responsibility and help shape the future of Outlook newsletters.Need Help Escalating Microsoft 365 Billing Case – Unresolved Since 8/27
I have had a problem getting a ticket resolved TrackingID 2509240040013394. I have not been able to pay my business standard licenses and my tenant is locked down. I have worked with support several times and they have not been able to resolve the issue. When looking at the logs during one of the troubleshooting steps I found TenantLockedForAbuse. I reported that to them and I have not gotten anything resolved and this has been going on sense 8/27/25 if you have any information on how you can help that would be greatly appreciated.
