microsoft 365
2774 TopicsMC1269241 - Can't turn off antropic for agentmode
Hi, I’m trying to figure out how to turn off the new feature where Anthropic is enabled by default for everyone in the EU for agent mode in excel and powerpoint, as described in the Message Center news in the title. It is not possible to press Save when you have unchecked the setting unless you also consent to the terms of use, it is greyed out. Since we want the feature turned off, we do not want to agree to any terms of use. Has anyone found a solution? This seems to be misconfigured.12Views0likes0CommentsBroken Account Recovery (discontinued product)
Hello everyone, We have the MSFT Office Family plan which has the now discontinued custom domain support that used to be an option as a "Premium" feature. Back in August we upgraded the phone of one of the account members on the family plan and lost connection to their MS Office account with the only device that was accessing to the account (the phone with access was reset as part of the upgrade/trade in process). I have tried the account recovery form and it simply doesn't work. I have tried to explain to MSFT support that the tool is broken but can't get anywhere. For the account in question we have an Outlook email client (with non working password) that has a cache of all of the email until loss of access occurred. So when I do the account recovery form, I have name, DOB, region, past passwords and data for all fields including sent email Id's and send subjects, But every time the MSFT recovery mechanism says "Unfortunately, we have determined that the information provided was not sufficient...". WTF. Every time I contact MSFT support I get the same answer, an explanation of the point system used to reset the the account. Same steps to recover....based on this, the recovery should work...yet it doesn't. I have tried somewhere 50+ attempts now over the last 9 months. I even have a contact who is VP level at MSFT who sponsored a support ticket internally but that just ended up with the support person sending me a link to the account recovery form and closed the ticket without looking in the details of the ticket. I can't modify / add a new account as MSFT has as a discontinued product no longer allow members to add/change id's. So I'm locked at the current user set. I have created another email address by saving the cached data to OLM file and importing via the Outlook client but that doesn't restore use of the @mydomain.com for that person. I even retained a lawyer who send a demand to MSFT legal...but the email address didn't go anywhere so at the point of needing to do this on headed paper/send via snail mail. Does anyone have any idea how to get through to MSFT explain the recovery tool is broken? I assume there are so few accounts using custom domains pin family plans that they simply don't test this recovery path. At this point without some internal guidance is a) lawyer and force a demand for password reset b) give up, ditch all of the users using the custom domain, configure an alias for all of the accounts and then change my MX record to a company doing email forwarding and then forward to the new/old legacy accounts (i.e. the ones with the mailto:email address removed for privacy reasons).26Views0likes1CommentNOW ON DEMAND | Microsoft Loop Learning Series [Six webinars]
Are you ready to learn more about Microsoft Loop? We have five upcoming Loop events for you – numerous opportunities to see Microsoft Loop in action, to learn about upcoming roadmap items and Copilot/AI innovations, ask questions, get time-saving tips and tricks, and provide direct feedback to the Loop product team.87KViews6likes8CommentsMicrosoft 365 Quarterly Uptime Number Sinks to New Low
According to Microsoft, the Microsoft 365 uptime performance for Q1 CY2026 was 99.526%. That’s the lowest uptime figure since we started to record data in 2013. The first thing that people might ask is whether this performance means that Microsoft has to pay out under the terms of its financially backed SLA. The answer is no. All explained in the article. https://office365itpros.com/2026/04/22/microsoft-365-uptime/28Views0likes0CommentsFrom access to adoption: Unlock the power of Microsoft 365
Change is the only constant, but adapting to change isn't always easy. If we consider the celestial speed at which technology is evolving, keeping up with every trending tool can be daunting. An ecosystem like Microsoft 365 designed to simplify work by bringing many tools into one connected workspace can also feel overwhelming. That is why you are invited to join us at the Microsoft 365 Community Conference, where you can connect with Microsoft leaders, product experts, and peers to drive adoption forward and deliver business results. Rolling out Microsoft 365 is only the beginning. Real success happens when people understand the value, adopt new ways of working, and feel confident using the tools every day. That’s why Adoption and Change Management sessions are a cornerstone of the Microsoft 365 Community Conference. These sessions focus on the human side of transformation—helping organizations move from deployment to sustained impact through practical strategies, real-world lessons, and community tested approaches. Whether you’re leading adoption for Microsoft 365 Copilot, driving collaboration change with Teams and SharePoint, or building Champions across your organization, these sessions are designed to meet you where you are. We know from our research that organizations who have a strong Champions program and invest in peer learning have accelerated business results. At the Microsoft 365 Community Conference, adoption sessions go beyond theory. They’re built around: What actually works in the real world Lessons learned from failed or stalled rollouts How to scale change across large, distributed organizations How community-led approaches drive long-term success You’ll hear directly from practitioners, Microsoft experts, and community leaders who have led adoption efforts inside enterprises, public sector organizations, and fast-moving teams. Check out these can't miss adoption and change management sessions Adoption power skills – Building a Champion Program with Karuana Gatimu, Director, Customer Advocacy - AI & Collaboration and Tiffany Lee, Customer Experience Product Manager, Microsoft Collaboration 2026 – The next generation of Teams experiences with Nicole Enders, Microsoft 365 MVP, Managing Consultant - Microsoft Solutions, CONET Solutions GmbH Community in the age of AI – Humans at the center of Copilot adoption with Allison Michels, Sr. Program Manager, Viva Engage, Microsoft, Sarah Lundy, Sr. Customer Experience Program Manager, Viva Engage, Microsoft, and Alex Snyder, Product Manager, Copilot Adoption, Footlocker Demystifying Copilot and AI experiences on Windows with Anupam Pattnaik, Microsoft How Microsoft does IT: Driving adoption of M365 Copilot and agents across Microsoft with Cadie Kneip, Senior Business Program Director and Copilot Champ Community Lead, Microsoft and Stephan Kerametlian, Senior Director, Microsoft Digital, Microsoft From pilot to copilot: Building a scalable AI adoption framework with Tiffany Songvilay, AI Workforce Lead, Avanade Leading workforce transformation: The art and science of skilling your people with Karuana Gatimu, Director, Customer Advocacy - AI & Collaboration and Jessie Hwang, Customer Experience PM, Microsoft 365 Customer Advocacy Group, AI & Collaboration, Microsoft OneDrive, SharePoint, Viva Engage, and Teams… Oh my! Understanding the many collaboration solutions with David Drever, Microsoft 365 MVP - Compliance, Data Protection, and M365 Specialist, Protiviti Start your adoption journey with adoption.microsoft.com with Jessie Hwang, Customer Experience PM, Microsoft 365 Customer Advocacy Group, AI & Collaboration, Microsoft Tools and best practices for accelerating Copilot & agent adoption with Jojo Wright, AI Business Solutions Architect, Microsoft and Karuana Gatimu, Director, Customer Advocacy - AI & Collaboration Be sure to check the Whova app for other meetups and experiences around Adoption and Microsoft 365 Champions. Master the art of adoption at the Microsoft 365 Community Conference Boost your adoption strategy by joining subject matter experts in Orlando, FL, for the Microsoft 365 Community Conference on April 21–23, 2026. Discover how Microsoft is shaping the future of work by empowering teams to achieve more than ever. When the world is moving quickly, with the right technology, we want you to lead the way!927Views0likes1Comment