Cant access admin panel
Hi Everyone, I have done something really silly and I don't mind if I get a laugh or two, I have locked myself out of our two admin accounts due to both had 2FA on and the phone that the notifications went to sadly has been reformated without the person checking with me first, I have an E5 Licence but without being able to access the admin page I can't access support to get this resolved 😞 - I'm kind of stuck and at the moment even though we only have a few licenses (mix of E5and F3) Feeling really silly about this but if anyone has an idea of how I can resolve this I would be really grateful JoePeople Settings Appear in the Microsoft 365 Admin Center
The Org Settings section of the Microsoft 365 admin center has a new People Settings section where you can choose properties for the Microsoft 365 profile card instead of using PowerShell. The kicker is that the old method of using Exchange custom properties to customize what appears on the profile card is being replaced with standard Entra ID properties. A migration is needed, and it’s easily done with PowerShell. https://office365itpros.com/2025/09/04/microsoft-365-profile-card-2/
Unable to whitelist quarantined emails
We have an email that is being constantly quarantined from a webform. The email comes from the email of the web form server, but is spoofing an internal address in our tenant by design. The email keeps getting blocked, and nothing we've tried as far as transport rules, whitelist additions, etc has been able to discernably affect this. There is a option to create a tenant allow list entry but the maximum duration is 45 days. We need a way to reliably whitelist an email indefinitely.
Emails from our custom domain ends up in quarantine
Hello, I have an issue with emails coming from one of our custom domains being detected as phishing for identity theft reason. We've got the main domain on Microsoft 365, let's call it: "domain-example.com" and the second domain on IONOS : "domainexample.com" When we receive emails from this second domain it is detected as phishing since it is a domain name very close to our main domain, therefore those emails are placed into quarantine. How do I resolve this issue? Can I indicate Microsoft 365 that this second domain is owned by our company, therefore the emails coming from this domain aren't identity theft attempts? I found how to add a domain on Microsoft 365 Admin Center but I don't know what are the consequences of this action, I want to keep my domain on IONOS and send emails from their web server. All I want is to stop emails from our company to end up into quarantine or spam folder. Thank you.
Extend M365 Archive Quota capacity
In my organization, we are currently on the O365 E5 License with default 100GB mailbox size per user and 1.5TB archive quota. However, due to organizational policy and regulatory requirements, we are expected to keep all the data from inception. Hence, the requirement for a solution to extend our archive size from 1.5TB. From the official Microsoft documentation, https://learn.microsoft.com/en-us/office365/servicedescriptions/exchange-online-archiving-service-description/exchange-online-archiving-service-description#archive-storage-quota the maximum expansion of the archive mailbox is 1.5TB. Is it possible to extend the archive storage to an Azure blob? Like an automated script that moves the data from the Archive mailbox for each user to the Azure blob or any other storage service that does not have storage size limitation. I am open to suggestions. ThanksUnable to add group to Cloud Policy
For some reason I'm unable to add a group to more than one Cloud Policy. I created a new CP (for Word for example) and add my group without issue. Then I create another CP (for Excel) and then go to add that same group to the scope of this CP and I get this error message "There is already a policy configuration for the selected group. Either select a new security group or edit the existing one". This happens every time I try to add a group to more than one CP, previously this hadn't been an issue. Am I doing something wrong? Is there a way to fix this? Thanks, JamieInterface Views in Microsoft 365 Admin Center
1. Simplified View Purpose: Designed for small businesses or organizations with limited IT resources. Features: Streamlined dashboard with essential tasks like user management, license assignment, and password resets. Minimal configuration options to reduce complexity. Quick access to support and basic service health info. Use Case: Ideal for admins who need to perform routine tasks without diving into advanced settings. 2. Dashboard View (Advanced View) Purpose: Tailored for medium to large enterprises with complex IT environments. Features: Full access to all admin centers (Exchange, SharePoint, Teams, etc.). Advanced analytics, reporting, and configuration tools. Role-based access control and security management. Customizable widgets and navigation for personalized workflows. Use Case: Suitable for IT teams managing multiple services, users, and compliance requirements. Customization Needs Are there specific tasks we perform frequently that can be automated in the dashboard?
Microsoft 365 Apps Admin Center - Inventory Error
We're running into issues trying to access Inventory in the 365 Apps Admin Center (https://config.office.com/). When trying to swap a specific group of devices to a different update channel (Current to Monthly Enterprise), we go into the Apps Admin Center, select inventory and receive a generic error: There was a problem showing the security update status information. Please refresh the page or try again later. 00000000-0000-0000-0000-000000000000 This has been happening for 3 days now. Was working fine prior to that (and were able to flip a few devices earlier in the week). Anyone else experiencing the same/similar issues? Multiple 365 Admin's within our organization are getting the same error, so it's not isolated to 1 person/1 account.
