Microsoft Feedback Portal account issue
I changed my Microsoft email a year ago, and it updated everywhere other than the Feedback Portal. As a result, I get an error when I try to login, or do anything on the page. Microsoft account support's suggestion was to login to the Feedback Portal which is insane given I'm having issues accessing it. How can I get this issue resolved? I've got three separate support tickets now and they keep asking me to wait 24 hours to get the issue resolved. Can someone from the Feedback Portal team please contact me to resolve this? This is what Microsoft Support have said: "understand your frustration, and yes—this is an account‑related issue because the Feedback Portal is still tied to your old alias, which causes login conflicts and forces you out. Your Microsoft account itself signs in correctly, but the Feedback Portal is pulling outdated identity data that you cannot update on your own. Since you cannot access the Portal to submit feedback, directing you back there is not a workable solution. What you need is for Support to escalate this to the internal Identity/Feedback Platform engineering team so they can manually correct the outdated alias mapping on the backend. In this situation, the Feedback Portal and Tech Community teams are the ones who manage and maintain that specific platform. Because the issue appears on the Feedback Portal side—even though your Microsoft account is working normally—only their dedicated team can make the necessary corrections on their end. That’s why we are guiding you to connect with them through the links provided: https://techcommunity.microsoft.com/ or https://feedbackportal.microsoft.com/feedback. They will be able to review the portal‑specific account data and assist you further. I understand why this is frustrating. Since you’re unable to stay signed in to the Feedback Portal, I completely see why posting there isn’t possible for you. However, I do need to be transparent: I’m not able to escalate this issue directly to the Feedback Portal team, as they don’t provide internal escalation channels for us and only accept requests through their own platform."
People Skills Not Enabling – Possibly Due to Tenant Being Marked as “EDU”
Hi everyone, We’re trying to roll out People Skills across our organisation, but the feature never becomes active in our Microsoft 365 tenant. After a lot of investigation, it looks increasingly likely that the root cause is that our tenant is classified as an Education (EDU) tenant. Which is correct, we are a mixed tenant accurately so for licensed purposes, but Education tenants don't get People Skills. Service plans updated and all initially looked out just no configuration appeared. Anyone else having issues with People Skills? MC1060842 – (Updated) Microsoft 365 Copilot: People Skills will be available starting in May MC1060845 – New Service Plan: People Skills Announcing People Skills general availability and new Skills agent | Microsoft Community Hub
Integrated Apps & Central Deployment Fails
Issue with Integrated App and/or Central Deployment of add-ins ending with errors. After trying several different apps, for Excel or Word the process ends with a different error depending on which method is used. Integrated Apps, ends with a Failed Central Deployment, ends with “This operation was unsuccessful - reasons may include: Learn more about eligibility requirements.” We are trying to deploy the web version of the app All users have a Business Premium license all prerequisites appear to be fine tried 3-4 different apps using both methods, Integrated apps & Central Deployment (Add-in) using Global Admin account to deploy Tried setting everyone, dif individuals all fail We are trying to deploy an add-in for Excel web app, any assistance would be appreciated.
Audit Log, what is TokenIssuedAtTime?
I used audit log to search user delete MS Teams files, by using Recycled File and Recycled Folder, I got the log file. Why the TokenIssuedAtTime and the CreationTime are so much different? Below is one of the log record {"AppAccessContext":{"AADSessionId":"8f382a1d-b233-425c-92f4-3cf9ed395c9e","CorrelationId":"ae68fba0-40db-2000-ce07-a7bde7727c3f","TokenIssuedAtTime":"2023-12-23T00:47:57","UniqueTokenId":"U4m5SFCmckOiN_QLrysqAQ"},"CreationTime":"2023-12-26T04:24:52","Id":"7a3dc23c-2699-485b-0a87-08dc05ca9b40","Operation":"FolderRecycled","OrganizationId":"7cf9c29c-c6af-4790-b98b-4eff7637f9be","RecordType":6,"UserKey":"i:0h.f|membership|email address removed for privacy reasons","UserType":0,"Version":1,"Workload":"SharePoint","ClientIP":"2001:d08:e2:58d:61cb:e4bc:c451:aef9","UserId":"email address removed for privacy reasons","AuthenticationType":"FormsCookieAuth","BrowserName":"","BrowserVersion":"","CorrelationId":"ae68fba0-40db-2000-ce07-a7bde7727c3f","EventSource":"SharePoint","IsManagedDevice":false,"ItemType":"Folder","ListId":"33880cd7-1db1-450f-9cd0-5c437c0ccaee","ListItemUniqueId":"184cd92b-40cf-4fa1-82aa-ad5fa61a2a05","Platform":"WinDesktop","Site":"f1bb631d-8ff4-4411-b49f-066e20be905c","UserAgent":"Microsoft SkyDriveSync 23.246.1127.0002 ship; Windows NT 10.0 (19045)","WebId":"aa607282-8b47-47d1-938b-c0cde8e2d87d","DeviceDisplayName":"2a01:111:2055:202:4701:ee31:fe3f:156","CrossScopeSyncDelete":false,"HighPriorityMediaProcessing":false,"SharingType":"","SourceFileExtension":"","SiteUrl":"https://mysharepoint.sharepoint.com/sites/mysite/","SourceRelativeUrl":"Shared Documents/test/MyFolder","SourceFileName":"Quotation","ObjectId":"https://mysharepoint.sharepoint.com/sites/mysite/Shared Documents/test/MyFolder/Test1"}
New Office365 SB licenses for an existing contract
I have an active ESD MS Office 365 Buisness license plan of 35. Now we need to buy additional 5 ESD MS Office 365 Buisness Standard licenses. There is an option to add licenses in the Panel, but will it increase my total from 35 licenses to 40? Will it just change to the 5 available licenses?
Regarding Microsoft Support for Partners
Hi Everyone, As per our review of Microsoft documentation for Advanced Support for Partners (ASfP) and Partner Support (PSfP), Microsoft has introduced changes to the support coverage. Going forward, partners can create a maximum of 20 support requests under ASfP and 30 support requests under PSfP. Additionally, there is no option to purchase additional support requests beyond these limits. Any Suggestion or thoughts on the same. ThanksChanging the default @onmicrosoft domain
We recently have started to use sharepoint and noticed that the domain is our old business name. It is using the @onmicrosoft.com domain. Is there a way to change the domain that was created when we made the O365 account? The main reason this is wanted is because our sharepoint sites will show the old company name, that was used to signup for O365, and not the new domain that we added. If we share out a sharepoint site or folder to a client, having the new company name would be better. Anyone have any thoughts on a way to change this, besides creating a new O365 account?Leadership of Outlook Newsletter
I’m requesting the ability to become the full administrator of Outlook newsletters not just in my organization, but across Microsoft 365. I want to manage templates, delivery settings, analytics, and permissions. My goal is to have broader control over how newsletters are created, customized, and distributed. I’m passionate about communication and want to help shape how newsletters work in Outlook. Please consider adding a role or feature that allows users like me to take ownership and lead newsletter strategy across organizations. I’ve seen cases where people used newsletters to share inappropriate content, including profanity and offensive language. Without proper moderation tools, this can damage professional communication and create serious issues. I want to help prevent misuse by having the ability to moderate, approve, or restrict newsletter content before it’s sent. I also want to contribute to improving the overall design and performance of the newsletter experience, making it more intuitive, professional, and reliable. Giving users like me full control over Outlook newsletters would improve communication quality, prevent abuse, and empower responsible leadership across organizations. If exclusive admin control isn’t granted, at minimum there should be a designated Admin role because without clear ownership, misuse and poor communication will continue unchecked. I’m ready to take on that responsibility and help shape the future of Outlook newsletters.
