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ian-mcguinness's avatar
ian-mcguinness
Copper Contributor
Nov 12, 2025

Security Score in Security Admin center not updating

Hi,

I am looking at the security score in the security admin center and trying to apply some of the easy items to improve the score.

For example, "Move messages that are detected as impersonated users by mailbox intelligence" which needs

  • anti-phishing policy with the ‘Enable mailbox intelligence’ and ‘Enable intelligence for impersonation protection’ options enabled
  • ensure that the ‘If mailbox Intelligence detects an impersonated user’ option set to ‘Quarantine the message’

Both of which are now done

But my score will not change and the reccomendation doesn't go away.

In this example i have only the default policy, Office365 AntiPhish Default, and it is applied to all users - 408 users (100%).

Can anyone point me towards what I am doing wrong or missed?

I have applied 7 of the listed recommended actions with no score change so far so i'd like to work it out before I get too far into it if i'm doing it wrong.

 

Thanks for any advice

Ian

1 Reply

  • Some items do not get updated in real time, you might need to wait for the tool to do its data collection first. The documentation mentions 24-48h, but your mileage will vary.

    Give it few days, if you are still seeing issues best open a support case and report this.

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