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Agent in SharePoint option is not visible in the M365 admin center
Agent in SharePoint option is not visible in my M365 admin center under pay as you go service and it's only show Syntex services option not the Agent in SharePoint. As before we were able to see both options like Agent in SharePoint and Syntex services but now Agent in SharePoint is not visible.
I have also attached the screenshot where both of the options were visible but now the Agents in SharePoint option is not visible, so is there new update in admin portal or is this is some kind of issue?
1 Reply
The feature is being consolidated under the new Copilot billing and policy framework, so instead of showing as a separate item like before, it’s now managed through billing policies in the Copilot “Billing & usage” section. This means the old “Agents in SharePoint” entry may no longer appear at the tenant level, depending on your rollout status or configuration. To check, go to Copilot → Billing & usage or Setup → Billing & licenses → Pay-as-you-go services and see if you can create or assign a billing policy for SharePoint agents there. Microsoft is gradually transitioning tenants to this new model, so if you recently lost the option, it’s likely part of that update rather than an issue with your account.
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