mac
235 TopicsOffice 365 apps are closing randomly on MacOS
Hi, is anyone currently experiencing issues with all MS Office 365 apps (Outlook, Excel, Powerpoint, OneNote, Word) in the way that they close all at once, randomly, and you are probably losing work due to the unexpected shutdown. I got a new MacBook Pro with M3 Max with Sonoma 14.5 recently, and after using it for a few hours, it seems that sporadically, all O365 apps mentioned above that are open at the moment are closing all at once, randomly, without any error message, without any prior notice or any user interaction. ALL other applications except Office are working fine, also OneDrive and MS Teams stay open without any issues. After using the MacBook for a few days, it seems that it'smaybe more likely to happen when the Mac is going to standby / lid closed and is woken up afterwards? Steps I already tried without any change of the behavior, each also including a complete reboot of the machine, in the following order. Updating Office with the MS AutoUpdater application Simple uninstall of MS Office applications Reinstallation by using a clean new O365 download Manual uninstallation using https://support.microsoft.com/en-us/office/uninstall-office-for-mac-eefa1199-5b58-43af-8a3d-b73dc1a8cae3 Clean reinstallation after complete manual uninstallation After uninstalling again, I tried to install it manually with deselection of the MS Defender which is included in the O365 installer package (Defender is already installed by default on the Mac). Renaming the MacBooks hostname from XXX-MBP-ABC123DEF to XXXMBPABC123DEF and renaming the SSD name from Macintosh HD to MacintoshHD. Complete wipe of the MacBook with my IT department and reinstall / setup of the machine, followed by starting auto updater and updating everything to the latest version. None of these steps is working, and Office keeps shutting down / crashing without any prior notice at random times, most likely after a sleep. It is enough to just open up some office applications and leave the Mac alone, after return you will find the Mac with all office applications closed (except Teams and Onedrive as mentioned above). Furthermore, I already set the network availability during sleep within my energy saving settings: Wake for network access from "Only on Power adapter" to "Always" Does anyone have any further ideas for analysis or a solution? On my private MBP with M1 Pro and Sonoma 14.5 there are no issues at all. Thank you!!!Solved25KViews5likes96CommentsCan't find "Stocks" anymore.
I have Office 365 on my MacBook (I'm sure because I have checked "About" to make sure) and had developed a spreadsheet where I was able to pull stock data (end of day, hi, low, 52 week hi/low, etc.) into it and conveniently track my positions using the "Stocks" function in data types. It has disappeared from the data types (they building with columns symbol). I have done all the things suggested when I search for the problem solution, but can't crack the code. I've updated Office, but no help. Does anyone have a step by step solution. Thanks.95Views0likes2CommentsSlow start Office Mac
My Office applications for Mac (especially Word) bounce approximately 46 times in the dock, before temporarily freezing and then finally presenting a document to work in. So starting up takes more than 1 minute! When it's finally up and running everything works fine and smoothly, so it's just the start-up that drives me mad. Strange enough this is only the case after having shut down the computer or taking the computer out of the slumber-state. If I quit the Office app and then immediately start the app again, starting will only take 2 bounces or less. I have already tried several things (re-installing Office, re-installing MacOS, deleting caches, preferences, deleting unused fonts etc) but nothing has helped so far. Any other suggestions? I run Office 2019 on an iMac from 2017 with MacOSX Catalina. No problems with performance or speed of other applications.64KViews2likes28CommentsKeyboard Shortcuts Not Working
In Office for Mac desktop applications (e.g PPT v16.4.4) my keyboard shortcuts have suddenly become non-functional. For example, command-C does not copy, command-V does not paste. They are all "greyed out" in the menus (see image). I am running macOS 11.1 on 16" MacBook Pro. Anyone know a) why this is happening and b) how to turn them back on? I've done searching but have come up empty .Convert PDF to Editable Word Document
I’m runningmacOS Monterey 12.2.1 and just upgraded to Office 2021 for Mac with a perpetual license (as opposed to Office 365). I want to open a PDF within Word (version 16.58, build 22021501) so that I can edit it. Yes, I already read this page: https://support.microsoft.com/en-us/office/opening-pdfs-in-word-1d1d2acc-afa0-46ef-891d-b76bcd83d9c8 The first time I tried to open a PDF in Word, I was presented with this warning: The PDF is a tax return with sensitive information so I clicked “Don’t Allow.” Now every time I try to open a PDF with Word, I get this “Convert File” dialog, but PDF is NOT one of the listed formats: Here’s how opening a PDF is supposed to work on Word for Windows: https://support.microsoft.com/en-us/office/edit-a-pdf-b2d1d729-6b79-499a-bcdb-233379c2f63a How are PDFs supposed to convert to editable Word documents on a Mac? This post from 2015 indicates that the Mac version of Word (at that time) couldn’t open PDFs locally and had to be done from Word Online using an Office 365 subscription: https://answers.microsoft.com/en-us/msoffice/forum/all/how-do-i-open-convert-a-pdf-file-in-word-2016-for/83a1ad0e-1386-495e-8d0f-80a9e7884b1d Is this the real problem: Is Word for Mac 2021 unable to open PDFs locally? If Word for Mac can’t convert PDFs to an editable document locally, then how do I upload the PDF for conversion online?I’ve already authorized the “Connected Experience” in Word → Preferences → Privacy → Manage Connected Experiences https://support.microsoft.com/en-us/office/account-privacy-settings-3e7bc183-bf52-4fd0-8e6b-78978f7f121b#ID0EBBH=MacOS Do I also need to make a change via Terminal, as alluded to here: https://docs.microsoft.com/en-us/deployoffice/privacy/mac-privacy-preferences Or is the problem that an Office 365 subscription is required for online conversion? Can’t perpetuallicenses upload and convert PDFs to editable Word documents? Thank you for reading this long post.Outlook for Mac calendar reminder does not pop up when it needs to
Hey everyone, I'm encountering a peculiar issue with my MacOS X Samona and Outlook for Mac. Main goal is to make the Reminder pop-up appear and remind me of a meeting. The problem is as follows: I have a Google Workspace Account configured on my Outlook. I have a meeting in my Outlook calendar When the time comes for a reminder to pop up, nothing happens. When I focus Outlook (it's already opened ) and choose the calendar, the reminder pops up. My current workaround is to import all my calendars into the Mac calendar app, which sends me notifications for upcoming meetings. I reinstalled it completely, cleaned everything with App Cleaner, removed everything left off in the Library, and tested a bunch of suggestions in some forums. Nothing is still this issue. I've been using Outlook for Mac for over ten years and have experienced such a case for the first time. Currently, I'm searching for a way to troubleshoot it like: - Close all apps except Outlook - Open Apple "Console" app and filter by Outlook - Set a meeting after 1 minute and put a reminder "on startup" - Wait for that minute and try to catch something from the log - The Reminder GUI window does not pop up. Here is the log: https://pastebin.com/fHydj4Zd Software info: Microsoft® Outlook for Mac Version 16.86.1 (24061443) Licence: Office Home & Business 2021538Views0likes3CommentsKeyTips now available in Office for Mac
Microsoft 365 Insiders, Happy Friday! Great news for Office for Mac users! KeyTip support is finally coming to Office for Mac, enhancing navigation and boosting productivity. Want to learn more about these popular keyboard shortcuts? Check out our latest blog post by Hugo Garcia, Product Manager on the Microsoft 365 team: KeyTips now available in Office for Mac KeyTips in Office for Mac are now available to Microsoft 365 Insiders, and they’ll be available to all Office for Mac users in the coming months. Thanks! Perry Sjogren Microsoft 365 Insider Social Media Manager Become a Microsoft 365 Insider and gain exclusive access to new features and help shape the future of Microsoft 365. Join Now: Windows | Mac | iOS | Android769Views0likes4CommentsIssue with Background Color Not Exporting Correctly in Word Office 365 for Mac
Hello, I'm experiencing an issue with Microsoft Word on Office 365 for Mac. When I export a document that has a background color other than white, the exported document ends up with a white background instead of the color I set. I've tested this on different Mac models, but the issue persists across all of them. However, the same document can be exported correctly on a Windows PC, where the background color is retained. Has anyone else encountered this issue on a Mac? Any suggestions on how to resolve it would be greatly appreciated. Thank you!132Views0likes0Comments