Word Version Incompatibility
Good morning everyone, I've switched from Microsoft 365 Personal to Microsoft Plus 2021 Business. My question is, is there any incompatibility between the Word versions of these two services? I ask because when I try to work with a file saved as a "Microsoft Word 97-2003 Document," I get a memory error message. However, when I save the same file as a "Microsoft Word Document" and work with it, I don't get the error message. Looking forward to your kind reply. Fernando
Announcing the 2026 Microsoft 365 Community Conference Keynotes
The Microsoft 365 Community Conference returns to Orlando this April, bringing together thousands of builders, innovators, creators, communicators, admins, architects, MVPs, and product makers for three unforgettable days of learning and community. This year’s theme, “A Beacon for Builders, Innovators & Icons of Intelligent Work,” celebrates the people shaping the AI‑powered future — and the keynote lineup reflects exactly that. These leaders will set the tone for our biggest, boldest M365 Community Conference. Below is your first look at the official 2026 keynote order and what to expect from each session. Opening Keynote Jeff Teper — President, Microsoft 365 Collaborative Apps & Platforms Building for the future: Microsoft 365, Agents and AI, what's new and what's next Join Jeff Teper, to discover how AI-powered innovation across Copilot, Teams, and SharePoint is reshaping how people communicate, create, and work together. This session highlights what’s new, what’s fundamentally different, and why thoughtful design continues to matter. See the latest advances in AI and agents, gain insight into where collaboration is headed, and learn why Microsoft is the company to continue to bet on when it comes to building what’s next. Expect: New breakthroughs in collaboration powered by AI and agents Fresh innovations across Teams, Copilot, and SharePoint Practical guidance on how design continues to shape effective teamwork Real world demos that show how AI is transforming communication and content Insight into what is new, what is changing, and what is coming next Business Apps & Agents Keynote Ryan Cunningham — Corporate Vice President, Power Platform In this keynote, Ryan Cunningham will share how Microsoft 365 Copilot, Copilot Studio, Power Apps, and Agent 365 come together to help makers build powerful agents and help IT teams deploy and govern them at scale. We’ll share how organizations can design, extend, and govern a new model for the intelligent workplace – connecting data, workflows, and systems into intelligent agents that move work forward. Copilot, apps, and agents: the next platform shift for Microsoft 365 Microsoft 365 Copilot has changed how we interact with software. Now AI agents are changing how work gets done – moving from responding to prompts to taking action, across the tools and data your organization already relies on. Expect: A clear explanation of how to leverage and build with Copilot and agents How agents access data, use tools, and complete multi-step work A deeper look at the latest capabilities across Microsoft 365 Copilot, Copilot Studio, and Power Apps End-to-end demos of agents in action Security, Trust & Responsible AI Keynote Vasu Jakkal — Corporate Vice President, Microsoft Security & Rohan Kumar — Corporate Vice President, Microsoft Security, Purview & Trust In our third keynote, Vasu Jakkal and Rohan Kumar join forces to address one of the most urgent topics of the AI era: trust and security at scale. As organizations accelerate into AI‑powered work, safeguarding identities, data, compliance, and governance is mission‑critical. Securing AI: Building Trust in the Era of AI Join Vasu Jakkal and Rohan Kumar as they unveil Microsoft’s vision for securing the new frontier of AI—showing how frontier firms are protecting their data, identities, and models amid rapid AI adoption. This session highlights how Microsoft is embedding security and governance into every layer of our AI platforms and unifying Purview, Defender, Entra, and Security Copilot to defend against threats like prompt injection, model tampering, and shadow AI. You’ll see how built-in protections across Microsoft 365 enable responsible, compliant AI innovation, and gain practical guidance to strengthen your own security posture as AI transforms the way everyone works. Expect: Microsoft's unified approach to secure AI transformation Forward‑looking insights across Security, Purview & Trust Guidance for building safe, responsible AI environments How to protect innovation without slowing momentum Future of Work Fireside Keynote Dr. Jaime Teevan — Chief Scientist & Technical Fellow, Microsoft Dr. Jaime Teevan, one of the foremost thought leaders on AI, productivity, and how work is evolving. In this intimate fireside‑style session, she’ll share research, real‑world insights, and Microsoft’s learnings from being both the maker and the first customer of the AI‑powered workplace. Expect: Insights from decades of workplace research The human side of AI transformation Practical guidance for leaders, creators, and practitioners Why collaboration is essential to unlock the true potential of AI. Community Closer Keynote Karuana Gatimu - Director, Microsoft Customer Advocacy Group & Heather Cook - Principal PM, MIcrosoft Customer Advocacy Group From Momentum to Movement: Where Community Goes Next As the final moments of Microsoft 365 Community Conference come to a close, Heather Cook and Karuana Gatimu invite the community to pause, reflect, and look forward together. This Community Closer keynote connects the breakthroughs, conversations, and shared experiences of the week into a bigger story—one about people, purpose, and progress. Together, they’ll explore how community transforms technology into impact, how advocates and builders shape what’s next across Microsoft 365, and why this moment matters more than ever. More than a recap, this session is a call to action—challenging attendees to take the energy of the conference back to their teams, regions, and communities, and turn inspiration into sustained momentum. You’ll leave not just with ideas, but with clarity, confidence, and a renewed sense of belonging—because community doesn’t end when the conference does. It’s where the real work begins. More Than Keynotes: Why You’ll Want to Be in Orlando The M365 Community Conference brings together: 200+ sessions and breakouts 21 hands‑on workshops 200+ Microsoft engineers and product leaders onsite The Microsoft Innovation Hub Ask the Experts, Meet & Greets, and Community Studio Women in Tech & Allies Luncheon SharePoint’s 25th Anniversary Celebration And an epic attendee party at Universal’s Islands of Adventure Whether you create, deploy, secure, govern, design, or lead with Microsoft 365 — this is your community, and this is your moment. Join Us for the Microsoft 365 Community Conference April 21–23, 2026 Loews Sapphire Falls & Loews Royal Pacific 👉 Register now: https://aka.ms/M365Con26 Use the SAVE150 code for $150USD off current pricing Come be part of the global community building the future of intelligent work.M365 Copilot Android Application Not Working
I am using a Samsung S24 FE phone, and the Microsoft Copilot app is not working. When I open the app, I only see a black screen. I cannot open any menus. I cannot create or search for anything. There is only an empty home screen with dead buttons. I cannot sign out of my current account, nor can I figure out which account I am signed into (it logs in automatically). Here’s what I have already tried, but the issue persists: Enabled all permissions in the app settings. Deleted and reinstalled the app. Cleared the app cache and reopened it. Cleared the app data and reopened it.
Apply sensitivity labels with custom permissions in Office for the web
We’re excited to announce that support for applying sensitivity labels with user-defined permissions is now rolling out in Word, Excel, and PowerPoint for the web. In the past, users were limited to opening and editing files with existing custom permissions in the web apps; applying new sensitivity labels configured for user-defined permissions or modifying permissions always required switching to the desktop versions. Now, all these actions – applying labels and managing permissions for specific users or domains – can be completed entirely within Word, Excel, or PowerPoint on the web. How the Permissions dialog works in Office for the web When a user applies a sensitivity label that is configured for user-defined permissions in Word, Excel, or PowerPoint on the web, the Permissions dialog opens to let them choose who can access the file and what each person or domain is allowed to do. This is the same modernized experience that previously shipped in the Windows apps, now available in the browser. Apply a label configured for user-defined permissions. From the Sensitivity menu in the toolbar, the file name flyout, or other entry points your organization uses, the user selects a label that their tenant admin has configured in the Purview portal with the option to let users assign permissions. Specify users and domains. In the Permissions dialog, the user adds individual people (for example, someone@example.com) or whole domains (for example, example.com) who should have access to the file. Choose permission levels. For each person or domain, the user chooses from clear permission levels such as Viewer, Editor, or Owner, which correspond to underlying Rights Management usage rights. Use advanced options when needed. The user can expand additional settings to configure options such as a contact email for access requests. Note that web apps do not currently support setting a custom expiration date for permissions. Apply and update permissions. After saving, the selected sensitivity label is applied to the file with the specified permissions. Users with appropriate rights can reopen the Permissions dialog later from the web apps to add or remove people or domains, or adjust permission levels, without switching to the desktop client. The Permissions dialog in Office for the web is designed to be consistent with the experience in the Windows apps, so users see the same permission levels and terminology wherever they work. All enforcement continues to respect your organization’s existing sensitivity label policies, encryption configurations, and Rights Management Service (RMS) settings. What this means for admins This feature enables organizations using sensitivity labels configured in the Microsoft Purview portal with encryption and user-defined permissions to apply these labels and manage permissions directly in the web versions of Word, Excel, and PowerPoint. Users can now stay within the browser to classify and protect content, eliminating the need to switch to desktop apps for applying or updating labels and permissions. As support for applying these labels becomes available in Office for the web, consider reviewing your existing sensitivity labels that are configured for user-defined permissions. You may want to update internal guidance and training materials to reflect that users can now complete these workflows entirely in the browser and ensure that security operations and compliance teams are prepared to monitor usage through existing Purview auditing and reporting capabilities. Admin considerations and scenarios Many organizations use user-defined permissions for scenarios where central policies cannot realistically predefine every individual who should have access to a file. For example, you might publish labels that require users to specify recipients for documents that contain deal-specific financials, M&A data, or sensitive HR information. In these cases, granting permissions at the time of labeling helps reduce oversharing and keeps access tightly scoped to the people who genuinely need it. Licensing and configuration requirements To use sensitivity labels with user-defined permissions in Office for the web, your organization must have licensing that supports configuring Purview sensitivity labels, have sensitivity labeling enabled for files stored in SharePoint and OneDrive, and have configured at least one sensitivity label for user-defined permissions. The licensing requirements for applying sensitivity labels with user-defined permissions in the Office web apps is that same as for using sensitivity labels that apply encryption in the Office desktop apps. For more information on licensing requirements, see Microsoft 365 licensing guidance for security & compliance. See Enable sensitivity labels for files in SharePoint and OneDrive for more information about enabling application of sensitivity labels to files stored in the cloud.
Is there an acceptable method to convert pub to docx?
Unfortunately Microsoft has decided to end Publisher. So users are forced to find methods both for archiving old files and converting current files to be able to continue working. For the first PDF will most likely be the easiest. For the second I've been trying to find a converter. This proves to be a challenge. And the results have been very unsatisfactory so far. My main publication is a brochure which is printed double-sided on A4 paper, stapled and then folded to A5 size. The publication contains 99% text boxes (with formatted text) and pictures. Here and there a shape like a horizontal line. All things that Word definitely supports. So converting it should be a no-brainer - at least I thought so. Of course Publisher can save as DOCX. Unfortunately the function only supports plain text. So the text boxes are removed, which means a lot of manual rework. Also the text isn't converted continuously. For exapmle the text that was on the first sheet in my Publisher file, ended up on page 5 in Word. Bottom line: not acceptable. Microsoft therefore don't even refer to that save function in their official communication to Publisher retirement. They suggest a workaround instead: save the file as a PDF and open it with Word. The suggestion is embarrassing enough, since it implies that Microsoft are unable to provide suitable conversion between their own formats. I tested it anyway. But the layout ends up in Word in a way that requires a lot of manual rework. Tab stops are partially removed, page margins are shifted. The pagination is also incorrect, so that some pages are half empty. Bottom line: not acceptable. Also tried some online converters. Unfortunately the results haven't been satisfying either. Most of them convert text boxes into shapes with integrated text boxes. And even worse: big text boxes are often split into several smaller boxes. In any case there still remains a lot of manual rework. Bottom line: halfway acceptable. Disappoiting Conclusion: At present, I consider it the best option to rebuild the file from scratch in Word using Copy-Paste. If someone knows a better method, would be happy to hear about it.
Unable to remove Office Store applicaitons in admin center:
Hi! Yesterday I changed the settings in the screenshot below and it worked. It showed that IT blocked access when clicking on the Add-Ins button in Word and Excel. Today it shows the list off add ins and nothing was changed in the settings. Users can install add ins again: Google shows results of an Org setting in M365 admin panel that doesn't exist anymore. Any help would be appreciated.Outlook 2016 blank MFA screen for some users
I have a Conditional Access rule so that when someone connects from outside a trusted IP it requires MFA, I have a few users that get the "Requires password" message come up, they get a window and type in their username and click next, then the window disappears without prompting for MFA and it's back to where they were. Same thing if they go to File->Accounts if they are signed out and try to sign in they get asked for Email and then it just closes and they are still signed out. It's not for all users and everyone is using the same Office 365/2016 installation, monthly channel 1903, we use ADFSPowerPoint NEW Image Editing Tools Explained — Remove Background, Upscale & Edit Images Instantly!
🚀 PowerPoint just received one of its most powerful updates ever! Microsoft has introduced a brand‑new built‑in image editing experience, allowing you to enhance visuals without leaving PowerPoint. In my latest YouTube video, I walk through all the new capabilities now rolling out in Microsoft 365, including: ✨ Remove background 🧽 Erase unwanted objects 🔄 Move elements inside an image 🔍 Upscale low‑resolution pictures ⚡ Auto‑enhance lighting & contrast 📝 Add or edit text directly on images All of this happens directly inside PowerPoint, making slide creation faster and more intuitive than ever. These features are now available on: 💻 Windows 🍎 Mac 🌐 PowerPoint for the Web If you work with presentations daily, this update is a real productivity boost. 📹 Watch the full breakdown and demo here ➡️ https://youtu.be/OZzfFi2qpAk Let me know what feature you find the most useful! 👇 #Microsoft365 #PowerPoint #Productivity #AI #Presentations #Microsoft365Insider #Creators
Office 365 no internet error
Outlook just stopped working yesterday. I have been using 356 for a couple of years now. One drive and Outlook both say I don't have internet access. Obviously I do. I can use one drive and outlook via a web browser, but not the desktop apps. I have tried most of the suggested fixes and nothing has worked. Anyone else having issues?
