Word and Excel stuck in Read and Print mode only
I have M365 Family Plan and one of my devices can't use Word or Excel. App tells me they are in Read and Print mode only. I have attempted multiple times to get support to resolve this via chat sessions, but they are unable to help. They have escalated this to Tier 3 Support and still no help. They recommended I go here for support. Here are some of the details. Case Number: 7108165505 (current one) Microsoft 365 Family subscription Word and Excel opening in Read Only / Print mode on one Windows 11 desktop Error when accessing the subscription management page Previous escalation to Tier 2 and Tier 3 Case marked as Resolved despite the issue remaining unresolved Note that extensive troubleshooting has already been completed and that you believe the issue may be related to subscription validation or account provisioning rather than the local Office installation.AutoSave disabled when opening SharePoint-synced files from Finder after macOS Tahoe 26.6 update
Files stored in SharePoint Online and synchronized locally through OneDrive are opened as local documents when launched from Finder. Office applications display "Saved to my Mac" and AutoSave is turned off by default. However, opening the exact same files through Word/Excel > Open > Sites, or via SharePoint "Open in Desktop App", correctly identifies them as cloud documents. In that scenario, AutoSave is enabled and collaboration/version history features work as expected. Troubleshooting already performed: OneDrive reset and re-linked SharePoint library re-synced Signed out and back into both Office and OneDrive Removed Microsoft credentials from macOS Keychain and re-authenticated Recreated local OneDrive sync relationships Verified OneDrive File Provider extensions are enabled Verified Office applications and OneDrive are fully up to date Tested with newly created files and existing files Tested "Always Keep on This Device" with no change in behavior The issue appears to be specific to the Finder-to-Office launch path after upgrading to macOS Tahoe 26.6. Before upgrading to macOS Tahoe 26.6, opening the same SharePoint-synchronized files directly from Finder correctly preserved cloud document identity and AutoSave was enabled as expected. I discussed this issue in detail with Apple Support, but they quickly dismissed it, saying that the problem is not on Apple's side and that I should contact Microsoft instead.
Planning a Google Workspace to Microsoft 365 Migration? What Should You Consider?
Hi everyone, Has anyone recently migrated from Google Workspace to Microsoft 365? I’m interested in knowing what challenges you faced during the migration, especially around mailbox data, calendars, contacts, user mapping, or the final cutover process. For those planning the migration, what are the key things you recommend preparing before getting started? Would like to hear your experiences and suggestions.
OneDrive files opened from Finder not recognized as cloud files on Mac
Office for Mac: OneDrive files opened from Finder no longer recognized as cloud files – AutoSave disabled Hi everyone, I am experiencing a persistent issue with Microsoft 365 for Mac and OneDrive that started suddenly around August 10, 2026. The same setup and workflow had worked without problems for more than two years before that. Problem My Office files are stored in OneDrive and synchronized to my Mac via the standard macOS File Provider. When I open an Excel or Word file by double-clicking it in Finder, the Office application opens the file, but it apparently does not recognize it correctly as a OneDrive/cloud file. For example: AutoSave is disabled real-time co-authoring does not work as expected when I try to enable AutoSave manually, Office behaves as if the file were local and asks me to upload/save it to OneDrive – even though the file is already stored and synchronized in OneDrive However, if I open the exact same file from within Excel or Word via the OneDrive/Online Locations option, everything works correctly: AutoSave is enabled immediately co-authoring works changes made by another user appear in real time This behavior is reproducible with multiple files and affects both Excel and Word, so it does not appear to be an issue with one particular workbook or application. Environment MacBook Air M2 current macOS version current Microsoft 365 version current OneDrive version OneDrive Personal files synchronized through the standard macOS File Provider I have also tested opening files directly from: ~/Library/CloudStorage/OneDrive/... The result is the same: when opened from Finder, Office does not appear to recognize the file correctly as a cloud file and AutoSave remains disabled. Troubleshooting already performed I have already: completely reset and reconfigured OneDrive allowed OneDrive to fully resynchronize verified the files and folders in OneDrive on the web confirmed that OneDrive reports everything as synchronized restarted Finder and macOS removed and recreated Finder shortcuts/favorites tested without Finder favorites or aliases tested directly from ~/Library/CloudStorage/OneDrive updated macOS updated all Microsoft 365 applications updated OneDrive None of these steps changed the behavior. Key diagnostic result The following comparison is consistently reproducible: Finder → OneDrive file → double-click → Excel/Word → AutoSave OFF → file appears not to be recognized as an active OneDrive cloud document → co-authoring does not work correctly Excel/Word → Open → OneDrive/Online Locations → same file → AutoSave ON immediately → cloud functionality works → co-authoring works correctly This suggests that OneDrive synchronization itself is functioning correctly. The issue seems specifically related to the handoff between macOS Finder / Apple File Provider / OneDrive and Microsoft 365 for Mac when a OneDrive file is opened from Finder. Important detail This is not a workflow that has never worked on macOS. For more than two years, we routinely opened our synchronized OneDrive Word and Excel files directly from Finder. Office recognized them as cloud files, AutoSave was available, and collaborative editing worked normally. The behavior changed suddenly around August 10, 2026, without us intentionally changing the OneDrive folder structure or our workflow. Question Has anyone else encountered this recently? In particular: Is this a known regression in Microsoft 365 for Mac, OneDrive for Mac, or their integration with Apple's File Provider? Why would Office recognize a file as a OneDrive cloud document when opened through the application's Online Locations, but not when the exact same synchronized file is opened from Finder? Is there a way to reset or repair the Microsoft 365/OneDrive cloud-file recognition or File Provider integration without resetting the entire OneDrive again? Are there any relevant logs, caches or diagnostics that could show why Office considers a Finder-opened OneDrive file to be local? Opening every document through the Office application's Online Locations is a possible workaround, but it is not a practical long-term solution when working with a larger shared folder structure in Finder. I have already contacted both Apple Support and Microsoft Support. Apple referred me to Microsoft, and Microsoft Support subsequently recommended that I raise the issue here in the Tech Community. Any insight from Microsoft staff, MVPs or others familiar with Microsoft 365 for Mac, OneDrive and the macOS File Provider would be greatly appreciated.
How to batch convert JPG files to PDF?
I have a large number of JPG images that I need to convert into PDF files. In some cases, each image should be saved as a separate PDF, while in others, I need to combine several images into a single PDF in the correct order. Doing this manually would take a long time, so I’m looking for a free and reliable method that can handle both tasks efficiently. It would be helpful if it could work offline, and I’m also open to using third-party software. Could anyone recommend a suitable solution? Thanks in advance.How to convert pictures to pdf on iPhone?
Hi everyone, I’m trying to convert several pictures on my iPhone into PDF files so I can email or upload them more easily. Sometimes I need to combine the pictures into a single PDF, but I also need to batch-convert them so that each picture becomes a separate PDF. I’ve seen suggestions about using the Files app or the Print menu, but I haven’t found a way to do this with either option. Is there a built-in way to do this on an iPhone, or can it be done through OneDrive or another Microsoft app? I’d like the pictures to remain in the correct order and stay clear without making the PDF unnecessarily large. Any advice would be appreciated. Thanks!
Entra MFA for seniors using W365 Biz Basic
Entra MFA for seniors using W365 Biz Basic, these folks cannot and will not deal with mobile auth apps or keyfobs. This is a Historical Society. Need MFA bypass or non-technical solution that Senior Citizens with only enough knowlege to work MS Word can handle. There is zero risk of data loss or hackers or the like. We have nothing to lose as all is websearch and simple word docs. MFA without SMS or voice is going to put a lot of non-tech seniors out of their livelihoods. Need a simple non-tech solution. MS is so worried about CYA with regard to security, that they are pushing people out of technology. Do I have to go to Google Docs for a solution? Libre? It's not MS responsibility to remove all possibilities for poor decisions. Give us the tools for wise decisions, but quit binding us up. I need a solution or I'll have to move these folks off M365.
