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Escalation Inquiry: IP Logs Request for MS Account
Hello, I am seeking advice regarding a security issue with my Microsoft account. There were unauthorized login attempts on my account between May 23 and May 25, 2025. I submitted a ticket to Microsoft Privacy / Security Incident Response (SIR) regarding IP activity logs. My ticket was created on August 7, 2025 and escalated to the IP/SIR team on August 11, 2025. Since then, I have sent multiple follow-ups, but no response has been received. I also created a new ticket on September 17, 2025, but only received the automatic acknowledgment; no agent has contacted me. I am concerned because the logs are important for verifying my account security and ensuring no unauthorized access occurred. Could anyone advise typical processing times for IP activity requests or suggest ways to escalate this issue effectively? Thank you in advance for any guidance.
Microsoft Entra Connect sync stopped, request upgrade and library not found
Hello, I have the latest (for our company, present on Entra blade) version of Microsoft Entra Connect Sync: 4 days ago I noticed on Synchronization Service Manager that there is no sync of data; I have started the Microsoft Entra Connect Sync and found a big button with "Upgrade" word; I tried to execute the upgrade but when the it arrives to the Connect to Microsoft Entra ID step, I fill with my global administrator account but found a stop error: An error occured while retrieving the Active Directory schema. The error was: Could not load file or assembly 'file:///C:\Program Files\Microsoft Azure AD Sync\Bin\Microsoft.IdentityModel.Clients.ActiveDirectory.dll' or one of its dependencies. The system cannot find the file specified. and when I click again on Next I have the same request of global administrator user and password and the same error. Now, the library is not present but I verified, in a test tenant where I have a working Entra Connect Sync system, that the files is not present even there (and also when I start Microsoft Connect Entra Sync I haven't the upgrade button there); I also tried to repair the installation, but obviously the file is no there. What can I do? Are there other people with the same issue? Any idea is appreciated.Entra ID’s Keep Me Signed In Feature – Good or Bad?
The Entra ID Keep Me Signed In (KMSI) feature creates persistent authentication cookies to allow users to avoid sign-ins during browser sessions. Is this a good or bad thing and should Microsoft 365 tenants enable or disable KMSI. I think KMSI is fine in certain conditions and explain my logic in this article. Feel free to disagree! https://office365itpros.com/2025/09/17/kmsi-good-or-bad/Microsoft’s Effort to Develop a Broad People Platform
Microsoft 365 users see the profile card and might wonder where the information displayed on the card comes from. Entra ID is the obvious source, but the people platform that Microsoft is developing is another and could include information imported through a Copilot connector to build out a complete picture of users and contacts within a Microsoft 365 tenant. It’s early days yet, but beta code is available. https://office365itpros.com/2025/09/10/people-platform/Windows Hello for Business 0x80090010 NTE_PERM
Hi all, I'm encountering an issue with Windows Hello for Business on the latest version of Windows (July 2025 update). The setup process fails during initialisation, and no biometric or PIN options are being provisioned for the user. Environment: Windows version: 11 24H2 Enterprise (latest update) Deployment mode: Hybrid Cloud Trust Hybrid joined devices Symptoms: Users are prompted to set up WHfB but the process fails at the last step with error 0x80090010 Users who already have WHfB authentication methods created can successfully login Event ID 311 & 303 in the User Device Registration logs Screenshots: Troubleshooting so far: Unjoined and rejoined to Entra ID Granted modify permissions on folder in which NGC container would be created Rolled back to June 2025 update (this worked) So it seems like this is caused or related to the latest Windows Update, which is rather unfortunate for us as we are just beginning to rollout WHfB for our organisation. I'm posting here to raise awareness of the issue, if there is a more appropriate place to post then please suggest.
Profile photo component adds unwanted overlay
Component https://myaccount.microsoft.com Run command: ms-settings:yourinfo Environment Profile picture uploaded through https://myaccount.microsoft.com Profile picture uploaded through Run command (WIN+R): ms-settings:yourinfo Retrieved via Microsoft Graph SDK / Graph REST API endpoint /v1.0/me/photos/$value Steps to Reproduce Go to https://myaccount.microsoft.com. Upload a new profile picture (no presence, badge, or branding requested). Retrieve the profile picture using Microsoft Graph endpoint: GET https://graph.microsoft.com/v1.0/me/photos/$value Render the image in the client application. Expected Result The raw profile photo is shown exactly as stored—no overlays, rings, badges, or branding. Actual Result The component renders an overlay (e.g., presence badge/ring/branding) on top of the photo, altering the image. Impact Users see altered profile photos, leading to inconsistencies with expectations. Breaks brand/UX design guidelines that rely on unmodified profile images. Severity Medium–High (affects identity consistency across apps using Graph). Notes This happens even though no overlay option was requested in either the upload or retrieval flow. Alternative: Steps to Reproduce and working as expected Run command (WIN+R): ms-settings:yourinfo Upload a new profile picture (no presence, badge, or branding requested). Retrieve the profile picture using Microsoft Graph endpoint: GET https://graph.microsoft.com/v1.0/me/photos/$value Render the image in the client application. Expected Result The raw profile photo is shown exactly as stored—no overlays, rings, badges, or branding. Actual Result The raw profile photo is shown exactly as stored—no overlays, rings, badges, or branding.
My Azure login is stuck at MFA and cannot proceed
In August, I was still able to log in to Azure, and by logging in through GitHub I could bypass 2FA. But now, no matter how I try, logging in via GitHub always requires 2FA. I can’t access my Azure account anymore—nothing works. The system prompts me to use Microsoft Authenticator to confirm a two-digit code in real time. My Microsoft Authenticator on my iPhone is logged into the same Microsoft account, but I’m not receiving any verification requests for Azure login. No matter how much I refresh, nothing shows up. I’ve already updated the Microsoft Authenticator app to the latest version from the App Store. However, my personal Microsoft account works fine and can log in without any issues.
Locked out because of bugged 2FA
Hello, I have one irritating problem. I did a reset of my microsoft authenticator app since it stopped working, i did not save the Authenticators security code, i got 2FA activated on my account. Now i have been trying to log in on my microsoft account for one month without succes. The 3 options i have for 2FA is Code to external my gmail - This works 2 times a day, then locked for 24h Code by text to my cellphone - This does not work when trying to log in, i get the error "Try another verification method, this method does not work at the moment". I know it works, its just in the combination with 2FA it wont work. Microsoft Authenticator - I cannot log into this one since the textmessage does not work on 2FA-login. I have been in a loop for the last month, i cant log into my ordinary e-mail, xbox and so on. Im still logged in on my computer and cellphone at the moment but im afraid it will time out very soon. Microsoft support says that they cannot do anything about it, it is only a server doing all the security. I cant remove 2FA on the account im still logged into, i need 2FA for that. Help!TAP Question
Hi All I hope you are well. Anyway, I'm looking for some clarification over Temporary Access Passes (TAP) as our testing seems to reveal some different results from those listed in the MS documentation. Here's the scenario's. My understanding: Require MFA policy deployed via Conditional Access New user F3 user starts Issue TAP to user where they can then setup MFA themselves via My Security Info etc Testing results: Require MFA policy deployed via Conditional Access New user F3 user starts User can setup MFA themselves via MS Auth app on a mobile device or via My Security Info in a browser MS TAP Info page: "The most common use for a TAP is for a user to register authentication details during the first sign-in or device setup, without the need to complete extra security prompts." Ref: Configure a Temporary Access Pass in Microsoft Entra ID to register passwordless authentication methods - Microsoft Entra ID | Microsoft Learn Have I missed understood something here and if a new user can indeed still setup MFA is there any real need for a TAP for first time user? Info appreciated. SK
