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Azure MFA "Activation Failed" error with Microsoft Authenticator App
We've opened a premier ticket, but has anyone in the community seen this error before? We've got a few users that can't set up the Microsoft Authenticator app, and nothing we do is working. This is rolling out to all of our users overnight tonight, and none of our global testing has run into anything like this.
failed set-up of a passkey for a personal MS account
After scanning the QR code (on the PC screen) in the Authenticator app on the Iphone, the error message “Error adding the passkey - Microsoft Authenticator does not support this passkey” (translated from German) appears. What does this mean ? How to prevent? Any help is appreciated.What are the FQDNs used for Office 365 logon and authentication?
Hello, We run a computer lab with Office 365 installed, with a network firewall that restricts all outbound internet traffic. We had made allowances for Office 365 logons so that users could use the Office 365 desktop applications, by allowing the following entries: *.office.com *.office365.com *.microsoftonline.com *.office.net And that was working until earlier this month. Suddenly a couple weeks ago, users were no longer able to sign into Office 365. I found this list here of all URLs and IPs that Microsoft tries to use for Office 365, and I tried adding *.auth.microsoft.com *.msftidentity.com *.msidentity.com to our firewall, but still no ability to log in. As a test, I disabled the outbound network block on one of the lab machines, and confirmed that I was indeed able to log in. So I know the issue is with this firewall rule. But I cannot add every single URL on that huge list above, that's not feasible. So please, I would like to know just what URLs are required for the Office 365 sign-on to work. I don't need or care about the other services on that list.How to add Passkey for Entra ID / M365 Identity to Windows Hello or third-party password manager?
I manage many M365 tenants and can't add all of them to Windows as an account. Because of this I would like to add passkeys for those accounts to either a third-party password manager or (preferred) Windows Hello. So far I haven't found a way to do this. The passkey dialog at https://mysignins.microsoft.com/security-info only allows me to add a passkey to a physical key. So: So how can I add M365 passkeys to Windows Hello?
Authenticator Reset
I cannot log into my Office365 account. I'm not even sure what I have its been so long. I run a small business and set up the account myself. I did not have the authenticator backed up so when I lost my phone, i lost all of the authenticator accounts. Now I cannot log in due to not having the authenticator. I've been hung up on 3 times by microsoft support. How can I get the authenticator reset? I need to install the apps on a new machine. I can't even cancel the account because in order to do anything you have to log in.....which I can't do.
Authenticator backup use company account
Just switched phones yesterday and discovered my Authenticator app backs up using a personal Microsoft account instead of my business account. If MFA is required by a business, shouldn't Authenticator be backed up using business accounts? In my opinion, there should be a way to keep business and personal MFA separate within a single app. Outlook does this with my business and personal email accounts...Support tickets unresolved after 11 months; escalation requests ignored; stuck in a feedback loop
Hello, We have been unable to update O365 applications for close to a year now. When we update the applications, our end-users are unable to authenticate and receive 1001 errors. We have had a support ticket open now for 11 months. We are stuck in a loop where support asks us to demonstrate the issue. I can consistently reproduce this issue. This is a cry for help. Thanks to anyone who has any suggestions.
