Microsoft Feedback Portal account is not working
I changed my Microsoft password a year ago, and it updated everywhere other than the Feedback Portal. As a result, I get an error when I try to login, or do anything on the page. Microsoft account support's suggestion was to login to the Feedback Portal which is insane given I'm having issues accessing it. How can I get this issue resolved? I've got three separate support tickets now and they keep asking me to wait 24 hours to get the issue resolved. Can someone from the Feedback Portal team please contact me to resolve this?" This is what Microsoft Support have said: "understand your frustration, and yes—this is an account‑related issue because the Feedback Portal is still tied to your old alias, which causes login conflicts and forces you out. Your Microsoft account itself signs in correctly, but the Feedback Portal is pulling outdated identity data that you cannot update on your own. Since you cannot access the Portal to submit feedback, directing you back there is not a workable solution. What you need is for Support to escalate this to the internal Identity/Feedback Platform engineering team so they can manually correct the outdated alias mapping on the backend. In this situation, the Feedback Portal and Tech Community teams are the ones who manage and maintain that specific platform. Because the issue appears on the Feedback Portal side—even though your Microsoft account is working normally—only their dedicated team can make the necessary corrections on their end. That’s why we are guiding you to connect with them through the links provided: https://techcommunity.microsoft.com/ or https://feedbackportal.microsoft.com/feedback. They will be able to review the portal‑specific account data and assist you further. I understand why this is frustrating. Since you’re unable to stay signed in to the Feedback Portal, I completely see why posting there isn’t possible for you. However, I do need to be transparent: I’m not able to escalate this issue directly to the Feedback Portal team, as they don’t provide internal escalation channels for us and only accept requests through their own platform. "
My hotmail account is blocked by Microsoft
My Hotmail account has been blocked by Microsoft due to “unusual activity,” and I urgently need help. I’ve attempted recovery multiple times, but the phone verification system is not working and all my requests keep getting rejected with the reason "that information I provided was not sufficient enough". I also have an active Microsoft 365 subscription tied to this email, and I can no longer access any of my Office 365 services. This issue needs immediate resolution.Old Microsoft Office 2010 (Unknown version) license
Hello everybody, I've been having an annoying activation problem with my old Microsoft Office 2010 license because of a number of reasons. In order to provide relevant details of my case, I've made a list of peculiar characteristics of this device and this Office 2010 license bought long ago and installed in a corporate CPU now under maintenance. Original Microsoft Office 2010 (Unknown version) license provided in a DVD case was bought in 2011 or 2012 for corporate purposes, purchase not performed by me. The software was originally installed in my corporate CPU, but the case with original intallation DVD was lost over the years after several administrative changes Serial product number was carefully kept by me in an anticipation of the possibility this DVD could be lost, which came true over the years. CPU is monitored in a corporate environment and has a specific Microsoft Windows 10 license unknown by me, which DOES NOT INCLUDE Microfost Office, though. This CPU is an Intel i3 with 16 Gb of RAM memory on a 64-based Windows 10 Home Single Language OS, version 22H2. Microsoft no longer provides support for Office versions older than 2013, therefore preventing me from finding a solution in Microsoft documentation and automated Microsoft Internet tutorials/assistants. I've risked downloading and installing a non-official Microsoft Office 2010 on this CPU from a third-party website with no relationship to Microsoft because of its absence from Microsoft official sources with good results. Activation fails continuously, though, even when I copy and paste the correct serial Microsoft Office 2010 serial number I have in my backups. I have a strong suspicion this has to do with the wrong software version (Home & Student X Pro), but I am not entirely sure of it. Product number error code is 0x8007232B My corporate environment does not provide Microsoft Office to all of its computers because of budgetary constraints and the availability of alternative freeware. Moreover, they are located in an institution completely separated from where I work, because the Windows 10 version I currently use is registered with the local regional Government under an institutional corporate e-mail completely apart from this centralized IT facility. This organization is called PRODESP (https://www.prodesp.sp.gov.br), which in turn is understaffed and deals with all kinds of issues, with a particular focus dedicated to financial issues, because of the countless employees the Government of Sao Paulo State (Brazil, South America) possesses accross the entire State. Recently I tried some alternative Office suites but neither option I tried had an advanced "Find and Replace" tool which only Microsoft Office has, which made me even more strongly attached to my user experience with Microsoft Office 2010 and this is why I would like to continue using it despite this license being now almost 15 years old, and its broad operational compatibility with the current Microsoft Office 365 version, particularly with regards to file formats, recorded MACROs and many other aspects not of interest and neither discussed here. An illustrative screenshot with my problem shown on it is provided below here too. Any help from whoever is able to help me solve this problem would be greatly appreciated, particularly if provided by a Microsoft representative. Thank you.
Best setup for multiple machines
I have a live account for my email address as I have a surface and originally registered for an account to use for machine backups, browsing syncing etc. I also use onenote and wanted it syncing to a 365 onedrive account so I signed up for office 365 business basics so that I could sync onedrive and all of the associated attachments, audio records etc to it. I would love to use use the paid business account but I cant sign into the surface with the business account, only home accounts as I dont have pro. The next issue is that I use another laptop, android tablet and phone also signing into the business 365 account. These all used to sync fine but now, all other devices disconnect as the one you have signed into it connects. Not a major issue, you sign into the device you want to use, sync and then continue However i jump from device to device that often that it starts to grate on me that i cant just grab a device and sync. Is there any way I can register each device so that they are trusted and then more than one device can stay connected.Support tickets unresolved after 11 months; escalation requests ignored; stuck in a feedback loop
Hello, We have been unable to update O365 applications for close to a year now. When we update the applications, our end-users are unable to authenticate and receive 1001 errors. We have had a support ticket open now for 11 months. We are stuck in a loop where support asks us to demonstrate the issue. I can consistently reproduce this issue. This is a cry for help. Thanks to anyone who has any suggestions.User getting refresh token expired due to inactivity in Outlook desktop AADSTS70008
I have a user who continues to receive this AADSTS70008 error in Outlook Desktop. This computer has been in service for several years and Outlook desktop has been running fine. User can successfully authenticate in MS Teams and Outlook on the Web. MFA is enabled. I have attempted a restart but Outlook produces the same error. I have seen older posts suggesting that the registry key for the office activation be removed to fix this issue. Any thoughts on a more straightforward fix than registry hacks? DSTS70008
Not possible to sign in with security key on macOS
I'm trying to sign in to the MS 365 desktop apps on macOS (Sonoma 14.3.1). The tenant only allows "Phishing-Resistant MFA" authentication methods, so Windows Hello for Business, FIDO2 and Certificate-based authentication. Of these three methods, users are only set up with FIDO2 (Yubikeys). Users can sign in into the MS desktop applications with their Yubikeys on Windows machines and IOS devices. But on macOS, the MS Office desktop apps and signing into an account in the macOS settings fail: Users only get the option to sign in with an authentication certificate, which they don't have. No option to sign in with a security key. Users can sign in through browsers (Safari and Google Chrome tested, both OK).
Issues with MS Office Logging me out of documents shared via Sharepoint on Mac
I work in D365 on a Mac and have since 2007. I do a lot of collaborative work in Microsoft office and until around April of this year, it has always worked perfectly. But for the past 6 months, I have been getting randomly logged out of Word, Excel and PowerPoint while actively working in a document. I am then unable to log back in and have to quite all MS applications, open up KeyChain in Spotlight and delete all items under login associated with Exchange, Office and ADAL... This only happens when working in a document via Sharepoint, and seemingly every 20 min or so. This makes collaborative work in Sharepoint now impossible. I cannot keep closing everything down and clearing the cache of logins in KeyChain. What happened and how do I fix this permanently?Outlook Modern Auth not working
I am still being affected by this and I have a mix of users with the reg key and without https://techcommunity.microsoft.com/t5/identity-authentication/modern-auth-looping-with-outlook-2016-when-outside-corporate/m-p/280804 We are a 300 person Firm all working remote and the last thing I need is for Outlook to act all screwy. Has anyone fixed this? is this a bug? Has Microsoft stated what the actual fix for this is? WIndows Build 1903 18362.657: Outlook for O365 16.0.11929.20586 Just to recap I have user with and without the reg key in the post above and were still having the issue. Has anyone solved this?
