microsoft 365 apps
1535 TopicsReplying to emails from M365 Outlook group
A problem I am stumped with, so I am reaching out for some help/guidance. One group wants to not have the emails going into their own inbox but manage and reply only from the group inbox itself (so they know the email has been processed by deleting it once replied). It worked OK to begin with and then some users couldn't reply, then more. Some still can. I have tried reindexing local copy, using browser instead of app & changing the send on behalf of permissions. Owner or member of group doesn't seem to make a difference. Error messages include "This message can't be sent because it no longer exists. It can only be discarded. Make sure you copy the contents of the message before you discard if you want to use them later." and "Couldn't send this message". Please see screenshots attached. My questions: 1: Is Outlook on M365 designed to allow users to reply from the group either as the "group" or as themselves? Information I found isn't clear. 2: If it is / can be - what can I do to make it work for all users? Thanks!22Views0likes0CommentsMS Outlook app on Apple Watch SE
I have an Apple Watch SE (A2355) and the MS Outlook app cannot be installed on it anymore. It was an excellent way to access my work calendar on the go. The reason is that the OS version is 10.6 but 11 is needed. Is there a workaround or a fix for this? Note that I can't use Apple Calendar because my employer has disabled the Outlook calendar sharing function for security reasons.3Views0likes0CommentsCannot Create Conversation on multiple ios and android devices with translator app.
Our schools heavily use the Microsoft Translator application on iOS and Android devices. Starting 10/2 all devices have started receiving the following error message "Cannot create a new conversation, please try again". This has been tested on iOS and Android devices and on multiple networks to verify the issue isn't related to filtering / firewall rules. Application has also been uninstalled / reinstalled and still receive the same error. It's clear this is affecting lots of customers yet we can't get any response from Microsoft on the issue. https://learn.microsoft.com/en-us/answers/questions/5580071/microsoft-translator-conversation-feature-stopped?comment=question#comment-226168981Views0likes2CommentsOffice 365 Problems
Hello everyone, I have been experiencing the following problem since today: As soon as I try to open Excel, Word, Outlook, etc., they close again immediately. Online repair and reinstallation did not improve the situation. Some of my colleagues are experiencing the same problem. Background: We roll out updates at intervals. The users who were in the first interval are experiencing these problems. The update interval has been stopped, but unfortunately I can no longer undo the update. The following version is displayed: Version 2509 Build 16.0.19231.20138. The computers are running Windows 11 with the 24H2 update. Does anyone have the same problem or know a solution? Thanks in advance.48Views0likes1CommentAccessing an App through 'Open in new window' from Teams only opens file error
Hello, I have deleted an Excel file from a SharePoint folder that I don't need anymore. Now, when I try to open Excel 365 from 'Open in new window' in Teams, I don't get to the usual landing page with recent files, options for a new file, etc. but just an error message: 'Sorry, this file has been deleted or moved', referring to the file that I have indeed deleted. I can access the usual landing page if it's in the Excel 365 window embedded in Teams, but opening the app in a new window is no longer possible. Why would the landing page for opening an app in a new window not be the normal landing page, but just an error message, with no option to open another file, seems counter-intuitive. Does anyone have a solution? Best regards, MJSolved27Views0likes2CommentsPublisher replacement ideas
Hey All, Looks like Microsoft won't be supporting Publisher after Oct. I have many hundreds of pages documenting the restoration of our land that I created in Publisher. I know I'll need to convert them to another publishing app. I'm wondering what others in this situation are choosing to do especially since Publisher doesn't convert to Designer. My needs are for an easy to use app as Publisher was and not something complicated. Any thoughts or ideas would be most welcomed! MarciSolved3.3KViews0likes9CommentsHas Your Organization Set Up a Viva Engage Community for Microsoft 365 Collaboration?
Hi everyone! As a trainer, I often get great questions during my Microsoft 365 sessions. While I share answers live, only the attendees benefit—leaving many others without that valuable info. I’ve already set up a Microsoft Learning Pathways SharePoint site as a resource, but I’m exploring ways to extend knowledge-sharing beyond the classroom.Has anyone created or participated in a Viva Engage community to share tips, answer questions, and collaborate around daily Microsoft 365 tools? I’d love to hear about your experiences, best practices, or ideas on how to maximize impact and reach across your organizations. Thanks in advance for sharing! Let’s empower everyone to get more from Microsoft 365.😃27Views1like0CommentsTab is not visible for single member in shared channel
Hello everyone, Another day, another M365 mystery. I have a client who added a website tab to a shared channel that is linked to a Planner plan. Technically, this “plan” isn’t a standard plan, as it was created via a Loop component in the channel conversation. Very confusing, I know. So far, so good—this tab is visible to all members of the shared channel except one person. I’ve checked, and everyone has the same licenses. Any ideas on how to solve this mystery? Best regards, Hisham36Views0likes1CommentBooking not available for everyone
Dear Community, We are currently experiencing an issue within our tenant related to the Microsoft Bookings App. While the app is enabled and accessible via browser for users in a specific group, some users are unable to add the app directly to their Teams interface without submitting a request. At this point, we have not been able to identify the root cause of the issue. I might be a policy issues that only we can solve. Has anyone encountered a similar problem or could suggest possible solution? Thank you :)44Views0likes2CommentsUser Microsoft 365 Apps Freeze when Trying to Save
Having a strange issue with one of our users when using Microsoft 365 Apps on a Windows 11 system. The original behavior reported was when he was trying to save a document to OneDrive. He gets a processing box but it never completes and the app freezes. Then he noticed if you just did a Save As from any of the Office Apps you get the blank page and the app freezes. Sometimes a reboot resolves the issue but only for a short time. Here are some items we have tried to this point: Have tried pausing synching in OneDrive repairing office 365 Reinstalling office 365 Saved to downloads > Can reopen document but when trying to save as again the page is blank. Will either have to force close in task manager or let it sit until "waiting for another application to complete an OLE action" then closing Pausing auto save to cloud in word/outlook/excel Disconnecting the OneDrive sync and re-connecting seem to work at first but after an hour or so we saw the same behavior. We decided to set him up on a brand new system and after we set things up the issue followed. We are seeing the same behavior on the new system. One item of note is we have a third laptop which has an old version of Office using the ODT installer which is working fine with his account. The other two laptops that are failing have the latest Office 365 software downloaded from the portal. Not sure if this is an issue on the backend with his account or some other type of issue. Just wanted to see if anyone has ran into this issue before. Thanks.Solved