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ADFS - Service Unavaible over WAP
Hi, We have a simple ADFS enviroment with a WAP in a DMZ and an internal ADFS server. Problem is that we are not able to access the Test-Signon-Page (https://fqdn.domain.com/adfs/ls/IdpInitiatedSignon.aspx) or published OWA over the WAP. Internally everything is working fine and also from the WAP I can access the internel ADFS Server with the Test-Signon-Page and OWA with ADFS without problems. But from the internet over the WAP we are always getting: Through WAP we are also publishing Exchange Activesync which is working without problems. I dont see any events in the eventlog, also with tracelogs. I don't see anything interesting in Fiddler on the client. Do you have any ideas? Kind regards PatrickPatrick BMar 05, 2026Brass Contributor1.2KViews0likes1CommentMicrosoft Feedback Portal account is not working
I changed my Microsoft password a year ago, and it updated everywhere other than the Feedback Portal. As a result, I get an error when I try to login, or do anything on the page. Microsoft account support's suggestion was to login to the Feedback Portal which is insane given I'm having issues accessing it. How can I get this issue resolved? I've got three separate support tickets now and they keep asking me to wait 24 hours to get the issue resolved. Can someone from the Feedback Portal team please contact me to resolve this?" This is what Microsoft Support have said: "understand your frustration, and yes—this is an account‑related issue because the Feedback Portal is still tied to your old alias, which causes login conflicts and forces you out. Your Microsoft account itself signs in correctly, but the Feedback Portal is pulling outdated identity data that you cannot update on your own. Since you cannot access the Portal to submit feedback, directing you back there is not a workable solution. What you need is for Support to escalate this to the internal Identity/Feedback Platform engineering team so they can manually correct the outdated alias mapping on the backend. In this situation, the Feedback Portal and Tech Community teams are the ones who manage and maintain that specific platform. Because the issue appears on the Feedback Portal side—even though your Microsoft account is working normally—only their dedicated team can make the necessary corrections on their end. That’s why we are guiding you to connect with them through the links provided: https://techcommunity.microsoft.com/ or https://feedbackportal.microsoft.com/feedback. They will be able to review the portal‑specific account data and assist you further. I understand why this is frustrating. Since you’re unable to stay signed in to the Feedback Portal, I completely see why posting there isn’t possible for you. However, I do need to be transparent: I’m not able to escalate this issue directly to the Feedback Portal team, as they don’t provide internal escalation channels for us and only accept requests through their own platform. "bobbyeagleMar 04, 2026Brass Contributor60Views0likes2CommentsCase 2512040040001886 - Cannot Access Account
Since the 4th of December we have been patiently waiting on MS Tech support to assist on resolving our Case with no success endless calls and endless promises with no luck. How do you proceed in using Microsoft for a Business if they don't deliver on the support. My business is taking the brunt of it. I suppose another call holding for hours and another Support person promise a solution. No other methods to log complaints as you cannot log into your Account Portal.StephenDuPlessisMar 04, 2026Copper Contributor102Views0likes2CommentsCan't access Microsoft Authenticator for business accounts
Hello. I am the tech support for a small church, where I am the admin for our MS 365 accounts, which are set up as "business accounts". I have been using Microsoft Authenticator for MFA for years. Recently I switched to a new phone and installed Microsoft Authenticator. All of my personal Authenticator accounts transferred over just fine, but all of the church's business accounts say "Scan the QR Code provided by your organization to finish recovering this account". The thing is, I am the "organization" and I don't know how to generate any QR code to recover the accounts. It was suggested that I could do something about this by logging into my Microsoft 365 administrator account, but when I try to log into my admin account, the only MFA option is "enter the code from Microsoft Authenticator". It's not offering a text or alternate email, only Microsoft Authenticator, which is what I'm locked out of. So I'm stuck in a loop. I opened a ticket with Microsoft Support nine days ago. I have received one phone call since then. The support person insisted that they needed to talk to the account's "alternate administrator", which I set up as my pastor, who is pretty computer savvy but not a deep IT person. They tried to call him one time, but he was not available to answer right then. There has been no communication since then. I'm hoping someone in this group can help me figure this out.KFBC_TechMar 01, 2026Copper Contributor56Views1like1CommentMFA Enabled> conditional MFA policy setup > not prompting users to authenticate
I pulled a report in Entra that shows users with no MFA authentication methods setup, but we have a conditional mfa policy setup that should enforce MFA. I have worked with a user showing on the report. Their PC is joined in entra and managed Intune. I have revoked the user session reset his MFA still the user is able to sign in to his pc with his windows hello pin or his 0365 credentials without being prompted for MFA registration authentication setup...any helpkkempfFeb 05, 2026Copper Contributor2.2KViews1like3CommentsExcel authentication token reuse for access to Log Analytics
I have noticed that Excel is not able to reuse the authentication token when accessing Log Analytics workspaces if an expired token was renewed for a single sheet in a workbook. Scenario: 1 workbook with 1+ worksheets Each worksheet is a different query to LA (KQL query displayed in Excel for ease and consolidation) Access to LA is protected by the usual access controls (Conditional Access; Security Reader role + Session control) After a period of time, session and token expire and require renewal User receives a prompt stating the token has expired and needs to be renew User clicks on "Sign-in" and successfully completes the prompts (u/n+pwd+MFA) Expected result: The new token will be reused for subsequent connections to LA within the same workbook Actual result: User is prompted to re-authenticate for each and every connection in the workbook resulting in as many auth requests as there are connections Workaround: After successfully completing the first auth request, close Excel and re-open it and run "Refresh all" This successfully completes refresh of all data without any additional re-auth requests Is this behaviour by design or due to a configuration? Is there a way to address this so that the first token is re-used by all other connections without having to close and reopen the workbook?SolvedzivrivkisFeb 05, 2026Brass Contributor109Views0likes2CommentsMy Azure login is stuck at MFA and cannot proceed
In August, I was still able to log in to Azure, and by logging in through GitHub I could bypass 2FA. But now, no matter how I try, logging in via GitHub always requires 2FA. I can’t access my Azure account anymore—nothing works. The system prompts me to use Microsoft Authenticator to confirm a two-digit code in real time. My Microsoft Authenticator on my iPhone is logged into the same Microsoft account, but I’m not receiving any verification requests for Azure login. No matter how much I refresh, nothing shows up. I’ve already updated the Microsoft Authenticator app to the latest version from the App Store. However, my personal Microsoft account works fine and can log in without any issues.haikouwangFeb 02, 2026Copper Contributor227Views0likes2CommentsHow Do I Target the Azure VPN Client in a Conditional Access Policy?
I am using the Azure VPN Client to connect users to an Azure VPN Gateway using their Entra ID credentials to authenticate. I want to target this application with a CA policy that requires MFA every time it connects. The problem is that I don't see the applications in my Enterprise Apps and all of my searching says that it won't appear because it was "pre-certified" by Microsoft. In the Gateway setup I used the Audience GUID of c632b3df-fb67-4d84-bdcf-b95ad541b5c8. And this is working as expected. The only solution that I have found for targeting the Azure VPN Client app is to create a Service Principal using that Audience GUID. This seems like a bit of a hack, so I am posting here to see if there are any other methods that I am missing to target this app when it doesn't appear in my Enterprise Apps list.cmiarshvacJan 22, 2026Brass Contributor275Views0likes3CommentsAccount Hacked
Hello Community, My account has been hacked, copied and/or duplicated with some other account as I was originally Sids1 with this email for more than 6 months now and this has changed somehow. It's very concerning to me since I also found some other person named Siddhartha when I was logging into my account. I reported that to the Microsoft Account Team but have not received any replies yet. Please suggest anything that can be done to catch this hacker who is stealing my identity to and fro. Best Regards Siddhartha SharmaSolvedSids11Jan 21, 2026Brass Contributor1.1KViews1like4CommentsHybrid Identity Admin Questions
Hi All I hope you are well. Anyway, we are migrating our Entra Connect Sync server to it's own dedicated server. With regards to the Hybrid Identity admin role, do we: Include MFA on this account Configure as Eligible or Permanent in PIM Info appreciated StuartStuartK73Jan 19, 2026Steel Contributor140Views0likes2Comments
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