identity
84 TopicsHacked Microsoft Account Recovery with Semi Access
I'm at a complete loss and it is infuriatingly ridiculous. I am entirely unable to get a hold of a human being at Microsoft and am being turned down by automated responses nonstop. So here's what's happening: My Microsoft account has been hijacked (obviously not this one) for its valuable Minecraft account and has now been sold. I am logged into my account via my PC, have full access of the main email address, but I have been locked out of my account using the alias email. Whenever I want to log in to my account, it wants to instead send a code to an email address I do not own and can't access. I have tried the Sign-In Helper, the Recovery Form, the hotline, the support email without any result, let alone a non-automated response. I sadly don't have the Recovery Code of my 15 year old-ish account. Since I still have full access of my email address I get updates of security info being changed and what not. Last month a stranger sent me screenshots of someone trying to sell my Minecraft account, for which I myself have received multiple buying offers, and voila yesterday I received notification of my alias mail address changing followed by Minecraft server apps being added to my Microsoft account. While I had already given up retrieving my account, whenever I get notifications my heart sinks a new while some hope sparks up again. Do you people have any idea of what I could do? I don't even rule out legal actions at this point. While I do of course have the email address of the hijacker and the buyer, I fear that contacting them results in me being locked out permanently. I'm just begging to catch the attention of anyone involved with Microsoft. This being walled out with automated responses is killing me.Sketchy behaviour from Microsoft on MFA - what gives?
Recently, Microsoft has overwritten our Authentication Method Registration campaign settings, from 'Disabled' to 'Microsoft Managed' for dozens of tenants. Thanks guys. That's not super sketchy at all. /s This was ostensibly done for the Retiring of Voice and SMS based MFA or, as the article puts it 'To help enterprises adopt AI at scale,'.... what? Not because they're garbage MFA methods? But so Microsoft can market-capture MFA? Regardless of that bizarre statement, this article is sub par - like most Microsoft 'help' docs, it appears to have been written by someone in Marketing, with no technical experience. My chief concern is that the term 'OTP' doesn't appear ANYWHERE in here. So, for us and our customers - who block Voice/SMS already - this is alarming. Microsoft's Passkey flow is confusing af to people - and since it includes SYNCED passkeys by default, it faces the same risks as OTP. We specifically HAVEN'T rolled out passkeys because everytime we do, people get confused and frustrated - because they'll have 3-4 different things pop-up, offering to take a sync'd passkey. Really concerned with my 'do not allow microsoft to manage' setting, being explicitly set to 'Microsoft managed', and whatever decisions they're NOT publicly addressing at this point. We've spent years teaching people to use Microsoft Authenticator and password vault-based OTP. Now, Microsoft is pushing everyone to keep using those same tools, but to go through the mess that is the passkey setup interface?49Views0likes0CommentsMicrosoft Authenticator backup not recognized by the same recovery account
My old Android phone has completely failed, so I can no longer access Microsoft Authenticator on that device. I had previously enabled Cloud Backup in Microsoft Authenticator, and I am certain that I am signing in with the same Microsoft personal account that was originally used as the recovery account. On my new Android phone, I reinstalled Microsoft Authenticator and selected “Restore from backup / Begin recovery” before adding any accounts. I then signed in with the same Microsoft personal account. However, Authenticator says that the backup is not stored under this account and asks me to try another personal Microsoft account. I am certain that this is the correct recovery account. Both the old phone and the new phone are Android devices, so this is not a cross-platform restore issue. I would like to know: Could this be a problem with the association between the cloud backup and the recovery account? Is there any way for the Microsoft Authenticator team to verify whether a backup still exists? Is there any supported way to recover the original backup instead of manually resetting and re-enrolling every third-party 2FA account? My old device is completely inaccessible, so I cannot open Authenticator there or create a new backup. Any guidance from the Microsoft Authenticator or Identity team would be appreciated.145Views0likes1CommentMinha conta Microsoft foi comprometida e o e-mail original deixou de ser reconhecido
Olá, preciso de ajuda para recuperar minha conta Microsoft. Minha conta originalmente usava o endereço email address removed for privacy reasons. Recentemente perdi o acesso e, quando tento entrar ou usar o formulário de recuperação com esse endereço, aparece a mensagem de que “a conta Microsoft inserida não existe”. Acredito que o endereço de e-mail e as informações de segurança da conta tenham sido alterados sem minha autorização. O endereço email address removed for privacy reasons ainda aparece no meu Microsoft Authenticator. Ainda tenho o Authenticator associado à conta antiga, mas o código de verificação não é aceito. Durante uma tentativa de recuperação apareceu o endereço email address removed for privacy reasons, que não reconheço. A conta também ainda aparece associada ao meu perfil de administrador do Windows e ainda consigo acessar minha conta do Minecraft pelo site. Já tentei o Assistente de Entrada e o formulário de recuperação, mas o endereço original não é mais reconhecido. Gostaria de saber qual é o procedimento correto para recuperar a conta ou entrar em contato com o suporte responsável por contas Microsoft comprometidas. Obrigado pela ajuda!109Views0likes0CommentsMicrosoft Account connected apps management
Why is there no visible “Connected apps” management page in Microsoft Account? I noticed that third-party applications connected to a personal Microsoft account can be managed at: https://account.live.com/consent/Manage However, I cannot find any obvious navigation path to this page from the main Microsoft Account portal: https://account.microsoft.com/ The main account portal provides sections such as Security, Privacy, Devices, Subscriptions, and Your info, but there does not appear to be a visible “Connected apps”, “Apps and services”, or “App permissions” entry. I only discovered the consent management page after receiving a Microsoft security notification that a new application had been granted access to my Microsoft account. The “Manage your apps” button in that email links to the older account.live.com consent page. This creates two usability and security concerns: Users may not know where to review or revoke third-party OAuth permissions unless they still have the original security notification email. Microsoft Account management currently uses both microsoft.com and live.com domains, which can be confusing for users trying to verify whether an account-management page is an official Microsoft page. Would it be possible to add a visible “Connected apps”, “Apps and services”, or “App permissions” entry under Security or Privacy in account.microsoft.com? This would not require redesigning the existing consent system. Even a simple link from account.microsoft.com to the existing account.live.com/consent/Manage page would make third-party permission management much easier to discover. Is there currently an official navigation path to this page that I may have missed?368Views0likes2CommentsConditional Access enforces MFA but Service Account still ask to secure account
Hi, I've setup Conditional Access policies to enforce MFA. But it excludes a group for service accounts. Whenever we login to a Service Account, they all ask to secure your account. Hit next > It says no MFA options are available > Skip. Both our own MFA conditional access policy and MS per-user conditional access policy excludes this group. The Legacy per-user authentication policy has all accounts disabled there in favour of the conditional access policy. We must be missing something here. Some of these are shared inboxes, others regular user accounts. Many of these services requires login through the typical Microsoft sign in screen to authorize access. Some does not support OpenID. So how do I 100% exclude service accounts from MFA? And how do I get rid of this popup to secure these accounts when it says no MFA options are available? TIA1.2KViews0likes2Comments**bleep**. Security Update (like KB5101650) breaking SmartCard Authentication for Office 2024 apps to O365
Looking for some support on this issue. I have Win11 clients that were upgraded from 24H2 to 25H2 last year. They were functioning well until earlier this year when the Cumulative Updates started breaking smartcard authentication on our clients (day after installing/rebooting/cache clearing). This seems to be a known issue but are there any real fixes? Symptom is that after the update is installed, next day (after a reboot or cache cleared) the user starts their Outlook or Teams application, when receiving the prompt that says "you will be prompted for your PIN" nothing follows, you will see the blue dots circling and after 5 or so minutes it times out. Clicking on the "..." shows an informational message error #50058, which says that not enough information was provided. The authentication process is failing... BTW - web authentication works just fine, it's just the local application (Teams, Outlook, etc.) that fail. I found that creating a new account on the system seems to work just fine, but for people that have established accounts and program environments that are setup for them to work, creating a new account is very unappealing to them. I'd like to be able to just get their current accounts working. Creating a new profile, wiping current profile info from registry doesn't seem to work thanks to automagic backups the OS is doing, but even that would still require setting up a new profile and copying over non AAPDAT file structure info... Does Microsoft not have a fix to this "known" issue? I spent a few weeks really digging into this and the best I can find as a work around is to disable the automatic backups of the NTUSER.DAT, blow away current profile info in registry, rename current profile structure, and then have the user login "anew". Again, this still requires a copy of the non-AAPDAT data back into the new structure (at least permissions won't be an issue) but that will not restore all application-based information for that user--that still will have to be re-created, which I think the users will not want to do because it means starting over from scratch.528Views0likes2CommentsMicrosoft Authenticator & Microsoft Work Accounts
I am moving my data and apps from my previous Android phone to a new Android phone. I have run into a problem with the Microsoft Authenticator app. I have several Microsoft work accounts which Microsoft Authenticator on the new phone says I need a QR code to recover the account. However, when I go to the Security page for the Microsoft work accounts, click on "Add Sign-In Methods", there is no option for an authenticator app. I should point out that I do have Microsoft Authenticator for these accounts installed and working on some tablets and iPads. How do I fix this so I can use my new Android phone? Thank you.Solved691Views1like5CommentsHow to target Azure VPN (Microsoft-Registered) app with Conditional Access Policies?
I have an Azure Point-to-Site VPN Gateway configured using the Microsoft-registered Azure VPN Client App ID (Audience value: c632b3df-fb67-4d84-bdcf-b95ad541b5c8). Everything is working correctly for our users. The issue I am having is that anyone with an Entra account can connect to the VPN and I want to restrict this with a blocking Conditional access policy. I do not want to create a custom app registration, because then I will have to change the 'audience' value on the app gateway and all user's will need to modify their VPN clients. The problem is I need to target the Microsoft-registered Azure VPN app in a Conditional Access policy but it does not appear in my Enterprise Applications list or in the CA app picker when searching. My questions: Why does the Microsoft-registered app not automatically create a service principal in my tenant the way other Microsoft apps do? Is there a supported way to make it appear in the CA app picker without creating a custom app registration or changing the gateway Audience value? Has anyone successfully targeted c632b3df-fb67-4d84-bdcf-b95ad541b5c8 in a CA policy while keeping it as the gateway Audience value? Thanks for the assistance here317Views0likes2CommentsAdd filters/ grouping to microsoft authenticator app accounts
Hello! Hope you are all well! I would like to see filters of personal/ Work and school accounts or by domain. Or even the ability to organise accounts manually into groups. Currently have a long list of personal accounts and work account.11KViews12likes11Comments