passwords
15 TopicsTrapped in an Authenticator Loop
Dear Community, please help! I am trapped in an Authenticator Loop. I've got a microsoft workplace account, but if I want to log in, I have to type in a code from the microsoft authenticator app. I downloaded the app, but in order to use it, I have to log into my account and in order to do so, I also have to type in a code from the authenticator app, which I don't get, because to get the code I would have to log into the authenticator app, what I would need a code for... No matter which link I click, I can't open anything before I enter the code, which I can't get. I am using teams on mac, either on a firefox browser or on the desktop app and the authenticator on an Iphone. Please don't just tell me "don't use teams on a mac", this wasn't my choice. Unfortunately, my emplyer's IT support also is chronically unavailable. So is here anyone who could help me? I've already gone through the usual deleting the app, using another browser etc. options. Best Lukas641Views0likes3CommentsM365, Entra ID, Google Password Manager Passkeys
I went into my tenant, opened the Entra ID Admin, and enabled passkeys (fido2) authentication. I want to use Google Password manager since it will work across al my devices/platforms (Windows, Mac, Android, iOS). I went into the security settings for Microsoft 365 account to add an authentication method. I am happy to say that "passkey" is listed as an option, so I created a new passkey in Google Chrome/Password Manager and named it after my userid in the tenant. To test it, I logged out and attempted to log in using the passkey. The option came up, but Microsoft complained it was not a valid key. I tried again stating that I would my phone for the key and scanned the QR code but my phone said there is no passkey I would need to create one. How do I solve this? BTW: I did add Google's AAGUID in the Entra admin and allowed it but that did not solve the issue.Solved196Views0likes2CommentsMicrosoft Authenticator receives repeated unexpected sign-in requests from different countries.
I have received multiple unexpected Microsoft Authenticator number-matching requests over the last few weeks. The requests came from different countries (Mexico, France, and Spain), and I denied all of them. I changed my password after the first incident. My password is unique and stored in Bitwarden. I have Microsoft Authenticator enabled, and I do not use passwordless sign-in. The strange part is that these authentication requests do not appear in my Recent Activity page. Is there anything I can do to stop these requests? I came here because a support representative told me to. I appreciate all your help beforehand.125Views0likes2CommentsFrequent Account lockouts
We are having passthrough authentication setup and we see lot of errors recently with the below process Process Information: Caller Process ID: 0x8e4 Caller Process Name: C:\Program Files\Microsoft Azure AD Connect Authentication Agent\AzureADConnectAuthenticationAgentService.exe Users are getting locked out too frequently. The auditing software points to the server where AD connect is installed. I am not sure why this is happening but need your advice and suggestions please. Thank you all.1.3KViews0likes1CommentAccount Hacked
Hello Community, My account has been hacked, copied and/or duplicated with some other account as I was originally Sids1 with this email for more than 6 months now and this has changed somehow. It's very concerning to me since I also found some other person named Siddhartha when I was logging into my account. I reported that to the Microsoft Account Team but have not received any replies yet. Please suggest anything that can be done to catch this hacker who is stealing my identity to and fro. Best Regards Siddhartha SharmaSolved1.3KViews1like4CommentsJourney to Passwordless Authentication Might Include Some Bumps
Microsoft recommends passwordless authentication to help secure Microsoft 365 tenants. The latest is synced passkeys, something that apparently leads to “syncability,” whatever that might mean. In any case, after some struggles, I managed to enable synched passkeys for my iPhone and then started to consider how to remediate user accounts that are flagged with a high-risk (compromised) status when they can’t simply update their password. https://office365itpros.com/2025/12/04/passwordless-authentication/137Views0likes0CommentsChallenges with New MFA and SSPR Policies: Need Guidance
I am currently transitioning our Self-Service Password Reset (SSPR) and Multi-Factor Authentication (MFA) to the new Authentication Methods policy, moving away from legacy policies. However, the lack of clarity on which methods are compatible with both scenarios is quite frustrating, and I wonder if I might be missing something. Our goal is to exclusively use the Authenticator app and security keys for both MFA and SSPR, eliminating all other methods. Additionally, we want to maintain the requirement of two methods (Authenticator app and security key) for password changes. We are in the process of distributing security keys to all staff. The issue I’m encountering is that while Microsoft promotes this new portal as a unified solution for both MFA and SSPR, not all methods are supported across both. Specifically, the security key does not currently work for SSPR. If I am unable to use the security key for SSPR and must resort to a less secure second method, I would at least like to disable that less secure method for MFA. However, it seems there is no way to configure this in the policy. Am I on the right track here? I am aware that Authentication Strengths can be configured—perhaps this is where I should focus? Any advice or discussion would be greatly appreciated.896Views0likes3CommentsProblem z zalogowaniem się no nowym telefonie z maila firmowego
Dzień dobry , Mam problem , ponieważ wymieniłem swojego starego Iphona na nowszy model , i po przeniesieniu wszystkich danych na nowy telefon , ze starego Iphona usunąłem wszystkie dane i wyzerowałem go, jednak gdy chciałem zalogować się na nowym telefonie do aplikacji mailowej Outlook wyskoczyła mi informacja o zatwierdzeniu żądania logowania z numer "33". Nie mam możliwości potwierdzić tego numeru na starym telefonie ponieważ na starym telefonie już nic nie ma. Proszę o odpowiedź co w tej sytuacji mam zrobić ? P.S Próbowałem przez aplikacje Authenticator , logując się do aplikacji swoim prywatnym mailem i po zalogowaniu chciałem dodać konto służbowe jednak po raz kolejny wyskakuje informacja odnoście potwierdzenia logowania na urządeniu przenośnym ...281Views0likes0CommentsPassword-less authentication with using One-time passcode from Microsoft Authenticator App.
Recently one of my users was in Internet restricted zone and when he tried to sign-in with Password less method, He didn't get the code due to no internet in mobile and in addition to this, he forgot the user sign-in password. Is there any method or way to setup that we can be able to sign-in with using the 6-digit Microsoft Authenticator App Code instead of the push notification and password.7KViews0likes2Comments