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Microsoft Authenticator führt Wiederherstellung nicht aus
Ich möchte die App auf meinem neuen Handy weiter nutzen und habe dafür auf dem alten Gerät eine Sicherung erstellt. Wenn ich nun die App auf dem neuen Handy einrichten möchte, bekomme ich eine Fehlermeldung, daß es angeblich keine Sicherung gibt. Ich benötige die App dringend für die MFA. Kann jemand helfen?Marko13059May 27, 2026Copper Contributor36Views0likes0CommentsHotmail to Outlook Migration Broke My Account
A year or two ago, I updated my Microsoft account to try and migrate from hotmail.com to @outlook.com. Since then, my Microsoft account is broken. I log in with my @outlook.com email, but account.microsoft.com displays my hotmail.com email everywhere. Mobile apps will not stay logged in properly and kick me out after a day. On my account info page my @outlook.com email isn't even listed and hotmail.com is listed as primary, but only logging in with @outlook works. I'm pretty sure when I originally tried to migrate my account some exception wasn't handled properly part way through the process and my account is in some sort of database limbo. Is there anyone at Microsoft here that can help with this? Also, sorry if this isn't the right place to post this, but a call with Microsoft support pointed me here and there doesn't seem to be a "Microsoft Account Support" hub or space on this platform. If anyone knows of a better location feel free to suggest that as well. Thanks!69Views0likes0CommentsJourney to Passwordless Authentication Might Include Some Bumps
Microsoft recommends passwordless authentication to help secure Microsoft 365 tenants. The latest is synced passkeys, something that apparently leads to “syncability,” whatever that might mean. In any case, after some struggles, I managed to enable synched passkeys for my iPhone and then started to consider how to remediate user accounts that are flagged with a high-risk (compromised) status when they can’t simply update their password. https://office365itpros.com/2025/12/04/passwordless-authentication/121Views0likes0CommentsEntra ID’s Keep Me Signed In Feature – Good or Bad?
The Entra ID Keep Me Signed In (KMSI) feature creates persistent authentication cookies to allow users to avoid sign-ins during browser sessions. Is this a good or bad thing and should Microsoft 365 tenants enable or disable KMSI. I think KMSI is fine in certain conditions and explain my logic in this article. Feel free to disagree! https://office365itpros.com/2025/09/17/kmsi-good-or-bad/74Views0likes0CommentsProfile photo component adds unwanted overlay
Component https://myaccount.microsoft.com Run command: ms-settings:yourinfo Environment Profile picture uploaded through https://myaccount.microsoft.com Profile picture uploaded through Run command (WIN+R): ms-settings:yourinfo Retrieved via Microsoft Graph SDK / Graph REST API endpoint /v1.0/me/photos/$value Steps to Reproduce Go to https://myaccount.microsoft.com. Upload a new profile picture (no presence, badge, or branding requested). Retrieve the profile picture using Microsoft Graph endpoint: GET https://graph.microsoft.com/v1.0/me/photos/$value Render the image in the client application. Expected Result The raw profile photo is shown exactly as stored—no overlays, rings, badges, or branding. Actual Result The component renders an overlay (e.g., presence badge/ring/branding) on top of the photo, altering the image. Impact Users see altered profile photos, leading to inconsistencies with expectations. Breaks brand/UX design guidelines that rely on unmodified profile images. Severity Medium–High (affects identity consistency across apps using Graph). Notes This happens even though no overlay option was requested in either the upload or retrieval flow. Alternative: Steps to Reproduce and working as expected Run command (WIN+R): ms-settings:yourinfo Upload a new profile picture (no presence, badge, or branding requested). Retrieve the profile picture using Microsoft Graph endpoint: GET https://graph.microsoft.com/v1.0/me/photos/$value Render the image in the client application. Expected Result The raw profile photo is shown exactly as stored—no overlays, rings, badges, or branding. Actual Result The raw profile photo is shown exactly as stored—no overlays, rings, badges, or branding.78Views0likes0CommentsSupport tickets unresolved after 11 months; escalation requests ignored; stuck in a feedback loop
Hello, We have been unable to update O365 applications for close to a year now. When we update the applications, our end-users are unable to authenticate and receive 1001 errors. We have had a support ticket open now for 11 months. We are stuck in a loop where support asks us to demonstrate the issue. I can consistently reproduce this issue. This is a cry for help. Thanks to anyone who has any suggestions.dank133Nov 26, 2024Copper Contributor73Views0likes0CommentsSCIM - Provision null values
Hoping to get some more official feedback regarding Entra's in-ability to provision null values, mainly outbound provisioning. The SCIM standard caters for this use case, so what is Microsoft's reluctance on this functionality? If it's the concern of breaking functionality, surely it can be an 'opt-in' setting like the bulk delete setting? I know some good conversation has taken place here: https://learn.microsoft.com/en-us/answers/questions/223936/sending-an-empty-value-with-user-provisioning-(sciChristoph BerthoudNov 06, 2024Copper Contributor214Views0likes0CommentsFallas AUTHENTICATOR
Tengo un problema enorme y es que no puedo iniciar sesión en mi cuenta de Outlook la cual tengo relacionada a Authenticator, me dice que me va a llegar un código y nunca me llega doy para ingresar el código manual y al ingresar el que me arroja en la app me dice que el código es erróneo, y no puedo montar un ticket porque para ello necesitaría iniciar sesión en la cuenta, y hablando con los soportes de chat no me dan una solución, soy de Colombia alguien me puede ayudar.ingenierosrenteriaOct 17, 2024Copper Contributor294Views0likes0CommentsProblem z zalogowaniem się no nowym telefonie z maila firmowego
Dzień dobry , Mam problem , ponieważ wymieniłem swojego starego Iphona na nowszy model , i po przeniesieniu wszystkich danych na nowy telefon , ze starego Iphona usunąłem wszystkie dane i wyzerowałem go, jednak gdy chciałem zalogować się na nowym telefonie do aplikacji mailowej Outlook wyskoczyła mi informacja o zatwierdzeniu żądania logowania z numer "33". Nie mam możliwości potwierdzić tego numeru na starym telefonie ponieważ na starym telefonie już nic nie ma. Proszę o odpowiedź co w tej sytuacji mam zrobić ? P.S Próbowałem przez aplikacje Authenticator , logując się do aplikacji swoim prywatnym mailem i po zalogowaniu chciałem dodać konto służbowe jednak po raz kolejny wyskakuje informacja odnoście potwierdzenia logowania na urządeniu przenośnym ...Kamil_KucharskiApr 11, 2024Copper Contributor274Views0likes0CommentsHow to exclude Forms from Conditional Access Policy blocking Exchange in browser on mobile?
MAM for mobile makes only sense when EXO gets blocked in the mobile browser. But then Forms gets blocked too. Forms service doesn’t have a dedicated mobile app. So, how to exclude Forms by blocking EXO with Conditional Access in the browser on mobile? Anyone / anything?Red FlagOct 23, 2023Iron Contributor694Views0likes0Comments
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