microsoft 365
30 TopicsCan't Login to Authenticator App
I am unable to login to my Microsoft 365 Business account, because I'm unable to login to my Authenticator App. I am also the only administrator on my business account, so no one in my organization can help me. Microsoft online support and phone support just keep sending me in circles. The only way I see to create a support ticket is to login, but my issue is that I can't login. Help, please!131Views1like3CommentsMy hotmail account is blocked by Microsoft
My Hotmail account has been blocked by Microsoft due to “unusual activity,” and I urgently need help. I’ve attempted recovery multiple times, but the phone verification system is not working and all my requests keep getting rejected with the reason "that information I provided was not sufficient enough". I also have an active Microsoft 365 subscription tied to this email, and I can no longer access any of my Office 365 services. This issue needs immediate resolution.116Views0likes1CommentProfile photo component adds unwanted overlay
Component https://myaccount.microsoft.com Run command: ms-settings:yourinfo Environment Profile picture uploaded through https://myaccount.microsoft.com Profile picture uploaded through Run command (WIN+R): ms-settings:yourinfo Retrieved via Microsoft Graph SDK / Graph REST API endpoint /v1.0/me/photos/$value Steps to Reproduce Go to https://myaccount.microsoft.com. Upload a new profile picture (no presence, badge, or branding requested). Retrieve the profile picture using Microsoft Graph endpoint: GET https://graph.microsoft.com/v1.0/me/photos/$value Render the image in the client application. Expected Result The raw profile photo is shown exactly as stored—no overlays, rings, badges, or branding. Actual Result The component renders an overlay (e.g., presence badge/ring/branding) on top of the photo, altering the image. Impact Users see altered profile photos, leading to inconsistencies with expectations. Breaks brand/UX design guidelines that rely on unmodified profile images. Severity Medium–High (affects identity consistency across apps using Graph). Notes This happens even though no overlay option was requested in either the upload or retrieval flow. Alternative: Steps to Reproduce and working as expected Run command (WIN+R): ms-settings:yourinfo Upload a new profile picture (no presence, badge, or branding requested). Retrieve the profile picture using Microsoft Graph endpoint: GET https://graph.microsoft.com/v1.0/me/photos/$value Render the image in the client application. Expected Result The raw profile photo is shown exactly as stored—no overlays, rings, badges, or branding. Actual Result The raw profile photo is shown exactly as stored—no overlays, rings, badges, or branding.58Views0likes0CommentsOld Microsoft Office 2010 (Unknown version) license
Hello everybody, I've been having an annoying activation problem with my old Microsoft Office 2010 license because of a number of reasons. In order to provide relevant details of my case, I've made a list of peculiar characteristics of this device and this Office 2010 license bought long ago and installed in a corporate CPU now under maintenance. Original Microsoft Office 2010 (Unknown version) license provided in a DVD case was bought in 2011 or 2012 for corporate purposes, purchase not performed by me. The software was originally installed in my corporate CPU, but the case with original intallation DVD was lost over the years after several administrative changes Serial product number was carefully kept by me in an anticipation of the possibility this DVD could be lost, which came true over the years. CPU is monitored in a corporate environment and has a specific Microsoft Windows 10 license unknown by me, which DOES NOT INCLUDE Microfost Office, though. This CPU is an Intel i3 with 16 Gb of RAM memory on a 64-based Windows 10 Home Single Language OS, version 22H2. Microsoft no longer provides support for Office versions older than 2013, therefore preventing me from finding a solution in Microsoft documentation and automated Microsoft Internet tutorials/assistants. I've risked downloading and installing a non-official Microsoft Office 2010 on this CPU from a third-party website with no relationship to Microsoft because of its absence from Microsoft official sources with good results. Activation fails continuously, though, even when I copy and paste the correct serial Microsoft Office 2010 serial number I have in my backups. I have a strong suspicion this has to do with the wrong software version (Home & Student X Pro), but I am not entirely sure of it. Product number error code is 0x8007232B My corporate environment does not provide Microsoft Office to all of its computers because of budgetary constraints and the availability of alternative freeware. Moreover, they are located in an institution completely separated from where I work, because the Windows 10 version I currently use is registered with the local regional Government under an institutional corporate e-mail completely apart from this centralized IT facility. This organization is called PRODESP (https://www.prodesp.sp.gov.br), which in turn is understaffed and deals with all kinds of issues, with a particular focus dedicated to financial issues, because of the countless employees the Government of Sao Paulo State (Brazil, South America) possesses accross the entire State. Recently I tried some alternative Office suites but neither option I tried had an advanced "Find and Replace" tool which only Microsoft Office has, which made me even more strongly attached to my user experience with Microsoft Office 2010 and this is why I would like to continue using it despite this license being now almost 15 years old, and its broad operational compatibility with the current Microsoft Office 365 version, particularly with regards to file formats, recorded MACROs and many other aspects not of interest and neither discussed here. An illustrative screenshot with my problem shown on it is provided below here too. Any help from whoever is able to help me solve this problem would be greatly appreciated, particularly if provided by a Microsoft representative. Thank you.210Views1like1CommentToken replay question
I had a case of a user being phished and their token being used in a replay attack. The replay appeared in the sign in logs from a different IP address to the "true" users IP. I then saw activity on the account originating from the original IP until we killed the session a few hours later. I had someone suggest that in a token replay the M365 audit\activity logs and Entra ID signing logs will show the original persons IP, not the attackers. Can anyone confirm this?189Views0likes2CommentsDeactivating Option to change Profile Picture at myaccount.microsoft.com
As the title says. I would like to deactivate the option for users to change their profile picture at myaccount.microsoft.com. The profile picture at our company is synchronized to AD and via Entra Connect to Entra ID. Is there an option as an admin to deactivate that option without deactivating the entire portal? Kind Regards Christopher SiebertzSolved1.7KViews1like4CommentsForce additional MFA for PIN WH4B
so got a request from one of my clients and if you think about it, its on the verge of being valid but an edge case... Lets say you implement WH4B and leverage PIN, how do you prevent someone shoulder surfing and leveraging the PIN on that device if they take it? Or restrict pin patterns? (the patterns I am looking into) I know Fido2 is the best way along with biometrics...but they were wondering if there was a way to reprompt MS Auth App for a code after login/reboot... I couldnt find anything on this but I did find forcing a mfa device revalidation via graph api Any able to accomplish this with the entra joined device?144Views0likes1CommentTicketing System for Clients
Hello everyone and greetings from Portugal! So, I work at a startup that at the moment has a nice number of clients, both in Portugal and in the US. We're feeling the need to have a ticketing system and I was wondering if anyone can give some suggestions. Not a lot of requisites but would be great if it integrates/allows multi-tenant support so users from different oganizations can SSO. And the ability for the system to get user information from Entra ID (like UPN, etc) and associated device (managed by Intune) would be great. And...writing this post I got wondering if I should be looking only for ticketing system or other tool with more features. All my clients are "cloud native", no physical servers, and all devices managed via Intune. Thanks to all in advance!Solved2.5KViews0likes5CommentsEntra invitation manager for guests
A while ago there was a change that the SharePoint invitation manager has been converted to the Entra invitation manager. This is a good thing because every guest can use the OTP for logging in. Only I see this behaviour: When a guest has been added to a group or a team. The guest can sign in with OTP to the team. Also there is a guest account created. When I share a folder or a document the guest can sign in with the OTP to the folder or document. But there is no guest account in M365 for this user. So you don't have an overview of the guest accounts in your tennant where a document has been shared with. With Powershell you can edit the entra invitation manager a bit: Set-SPOTenant -EnableAzureADB2BIntegration $true After completing this command also the users when you share something will be addeAuthenticationd as a guest. Is it default that guests are not vissible when you share a folder or document with them? Is this the right approuch to get a view of those accounts? Maurits Knoppert321Views0likes1Comment