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65 TopicsMy hotmail account is blocked by Microsoft
My Hotmail account has been blocked by Microsoft due to “unusual activity,” and I urgently need help. I’ve attempted recovery multiple times, but the phone verification system is not working and all my requests keep getting rejected with the reason "that information I provided was not sufficient enough". I also have an active Microsoft 365 subscription tied to this email, and I can no longer access any of my Office 365 services. This issue needs immediate resolution.23Views0likes1CommentCan't Login to Authenticator App
I am unable to login to my Microsoft 365 Business account, because I'm unable to login to my Authenticator App. I am also the only administrator on my business account, so no one in my organization can help me. Microsoft online support and phone support just keep sending me in circles. The only way I see to create a support ticket is to login, but my issue is that I can't login. Help, please!38Views0likes1CommentBest setup for multiple machines
I have a live account for my email address as I have a surface and originally registered for an account to use for machine backups, browsing syncing etc. I also use onenote and wanted it syncing to a 365 onedrive account so I signed up for office 365 business basics so that I could sync onedrive and all of the associated attachments, audio records etc to it. I would love to use use the paid business account but I cant sign into the surface with the business account, only home accounts as I dont have pro. The next issue is that I use another laptop, android tablet and phone also signing into the business 365 account. These all used to sync fine but now, all other devices disconnect as the one you have signed into it connects. Not a major issue, you sign into the device you want to use, sync and then continue However i jump from device to device that often that it starts to grate on me that i cant just grab a device and sync. Is there any way I can register each device so that they are trusted and then more than one device can stay connected.95Views1like1CommentEntra-ID Privileged Identity Management for Groups
We have used PIM for groups to assign certain Azure Security groups to eligible users. For example a group which provides the contributor role to a certain subscription. This group is added in PIM for groups, and eligible users have been assigned to the group, in which they can provide themselves with the privileges if required to do so for maximum 8 hours. However, when we assign a user to a PIM protected group, then there is no way to tell from the user's properties, that the user has been assigned (eligible) to a PIM protected group. Therefore wouldn't it be better to create PIM groups and add the assigned user as a member of a PIM group, and assign the PIM group as eligible to the PIM protected group? Then you would able to see from the Groups list if the user is illegible for any PIM groups.344Views0likes3CommentsTicketing System for Clients
Hello everyone and greetings from Portugal! So, I work at a startup that at the moment has a nice number of clients, both in Portugal and in the US. We're feeling the need to have a ticketing system and I was wondering if anyone can give some suggestions. Not a lot of requisites but would be great if it integrates/allows multi-tenant support so users from different oganizations can SSO. And the ability for the system to get user information from Entra ID (like UPN, etc) and associated device (managed by Intune) would be great. And...writing this post I got wondering if I should be looking only for ticketing system or other tool with more features. All my clients are "cloud native", no physical servers, and all devices managed via Intune. Thanks to all in advance!Solved2.5KViews0likes5CommentsUnable to Access Old Microsoft 365 Account – How Can I Delete It Without Authenticator App?
Hello, I’m having an issue with my old Microsoft 365 account. Unfortunately, my Authenticator app no longer works, so I can’t log into that old account. Despite multiple attempts, the support hotline and email inquiries have gone unanswered. As a result, I’ve created a new Microsoft account for my company with a new domain name. However, I’m now paying for the Business Standard plan twice—once for the old account and once for the new one. Additionally, since I can’t access my old account anymore, I’m having trouble using my laptop properly. The icons no longer appear in their original shape and color—all of them have the same form and color now, which is making it difficult to work efficiently. I’d like to know how I can delete my old account and resolve this issue, since I no longer have access to the Authenticator app. Has anyone else experienced this issue? How can I solve it?? Many tahnks in advance Best regards from Germany Lukas412Views0likes2CommentsFallas AUTHENTICATOR
Tengo un problema enorme y es que no puedo iniciar sesión en mi cuenta de Outlook la cual tengo relacionada a Authenticator, me dice que me va a llegar un código y nunca me llega doy para ingresar el código manual y al ingresar el que me arroja en la app me dice que el código es erróneo, y no puedo montar un ticket porque para ello necesitaría iniciar sesión en la cuenta, y hablando con los soportes de chat no me dan una solución, soy de Colombia alguien me puede ayudar.256Views0likes0CommentsEntra invitation manager for guests
A while ago there was a change that the SharePoint invitation manager has been converted to the Entra invitation manager. This is a good thing because every guest can use the OTP for logging in. Only I see this behaviour: When a guest has been added to a group or a team. The guest can sign in with OTP to the team. Also there is a guest account created. When I share a folder or a document the guest can sign in with the OTP to the folder or document. But there is no guest account in M365 for this user. So you don't have an overview of the guest accounts in your tennant where a document has been shared with. With Powershell you can edit the entra invitation manager a bit: Set-SPOTenant -EnableAzureADB2BIntegration $true After completing this command also the users when you share something will be addeAuthenticationd as a guest. Is it default that guests are not vissible when you share a folder or document with them? Is this the right approuch to get a view of those accounts? Maurits Knoppert285Views0likes1CommentOffice 365 Admin Role Needed for MFA
I would like to assign members of the help desk access to manage MFA for non-admin users. I already assigned the Authentication admin role and this partially works. Right now the help desk can go into AAD, switch to Authentication methods and do everything that is needed there. However, as a Global Admin from the Microsoft 365 admin center I can see Users > Active Users > Multi-Factor Authentication and I can manage Manage multifactor authentication from the User itself. These options are not available for the help desk. Is there another role that I can use to grant access to the legacy MFA management portal?Solved103KViews4likes22Comments