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M365 Copilot Android Application Not Working
I am using a Samsung S24 FE phone, and the Microsoft Copilot app is not working. When I open the app, I only see a black screen. I cannot open any menus. I cannot create or search for anything. There is only an empty home screen with dead buttons. I cannot sign out of my current account, nor can I figure out which account I am signed into (it logs in automatically). Here’s what I have already tried, but the issue persists: Enabled all permissions in the app settings. Deleted and reinstalled the app. Cleared the app cache and reopened it. Cleared the app data and reopened it.
Is there an acceptable method to convert pub to docx?
Unfortunately Microsoft has decided to end Publisher. So users are forced to find methods both for archiving old files and converting current files to be able to continue working. For the first PDF will most likely be the easiest. For the second I've been trying to find a converter. This proves to be a challenge. And the results have been very unsatisfactory so far. My main publication is a brochure which is printed double-sided on A4 paper, stapled and then folded to A5 size. The publication contains 99% text boxes (with formatted text) and pictures. Here and there a shape like a horizontal line. All things that Word definitely supports. So converting it should be a no-brainer - at least I thought so. Of course Publisher can save as DOCX. Unfortunately the function only supports plain text. So the text boxes are removed, which means a lot of manual rework. Also the text isn't converted continuously. For exapmle the text that was on the first sheet in my Publisher file, ended up on page 5 in Word. Bottom line: not acceptable. Microsoft therefore don't even refer to that save function in their official communication to Publisher retirement. They suggest a workaround instead: save the file as a PDF and open it with Word. The suggestion is embarrassing enough, since it implies that Microsoft are unable to provide suitable conversion between their own formats. I tested it anyway. But the layout ends up in Word in a way that requires a lot of manual rework. Tab stops are partially removed, page margins are shifted. The pagination is also incorrect, so that some pages are half empty. Bottom line: not acceptable. Also tried some online converters. Unfortunately the results haven't been satisfying either. Most of them convert text boxes into shapes with integrated text boxes. And even worse: big text boxes are often split into several smaller boxes. In any case there still remains a lot of manual rework. Bottom line: halfway acceptable. Disappoiting Conclusion: At present, I consider it the best option to rebuild the file from scratch in Word using Copy-Paste. If someone knows a better method, would be happy to hear about it.Writing PowerShell for the Eventually Consistent Entra ID Database
Entra ID uses an eventually consistent multi-region database architecture. PowerShell code that fetches and updates Entra ID objects needs to interact with the database in the most efficient manner. This article illustrates some guidance from Microsoft engineering with examples from the Microsoft Graph PowerShell SDK. I’m sure your scripts already use these techniques, but if not, we have some helpful pointers. https://office365itpros.com/2026/04/13/eventually-consistent-entra-id/
Microsoft 365 error 7q6ch , can't login to my microsoft account
Microsoft 365 for business account, getting a microsoft popup box everytime I open office to login. I enter my email address and the next screen is always an error "7q6ch" . I can login to office.com no problem. This error will not go away no matter what I do and here's what've done- removed all microsoft credentials, logged out of microsoft account, removed all accounts in settings, signed out of office, rand scannow, ran the fixes to delete the folders in app data, online repair, quick repair, ran the cmd promp and powershell fix, made a new profile, I uninstalled and reinstalled office, keep getting this popup. The only option I'm seeing is to wipe my computer which I really don't want to do. It's a windows 11 pro laptop I downloaded the office setup file from my office account and it's up to date. I believe this stems from microsoft making me enter an account in order to setup my computer and since it doesn't allow work email addresses I had to use my personal account which then logs in to app automatically and the computer get confused. I need help please, any suggestion or fixes are appreciated, thanks
How do you run engagement surveys with Forms, effectively?
We run quarterly engagement surveys through Forms and the response rate is decent. But the problem is what happens after. The results go into a PowerPoint, leadership discusses it once, and then nothing changes until next quarter when we ask the same questions again. My boss asked me to find a way to make survey results more actionable - like automatically flagging teams with low scores, triggering follow-up 1:1s, or at least giving managers a dashboard they'll actually look at. Is anyone doing engagement surveys inside Teams in a way that connects to real follow-up actions?Leverage User and Group Assignments to Limit User Access to Apps
User and Group assignments can be added to Entra ID applications. Once assignments exist for an application, only assigned users can access that application. This method is a good way to secure access to applications that have consent to use high-profile permissions like Sites.FullControl.All or Mail.Read. Microsoft 365 tenants should consider how to use assignments to control user access to applications. https://office365itpros.com/2026/04/10/user-and-group-assignments/
OneNote breaks if I move it onto an external display
Hi guys I use OneNote extensively for work as my virtual notepad. At most of my working locations, I use my laptop - Dell Latitude 7440 - connected to either a Dell Docking station + 2 monitors, or a pair of samsung monitors which have an inbuilt hub, connect via USB-C and are daisychained together. I've never had any issues with OneNote in the past, but recently have found that if I try and move my OneNote window onto either external monitor, it seems to break OneNote - the whole window becomes just the index list which is normally a column on the left (where it shows all your notebooks and pages) and it won't actually display any of the content from the notebooks/pages. If I try minimizing that column, it has a complete breakdown as if its unable to properly load the actual page content. The only way to fix this is to drag the window back to my laptop screen and then close it and reopen. Has anyone else experienced this? It's really frustrating and affecting my productivity as I often need it side-by-side with other screens.Hello from New Hampshire 👋
Hi everyone, I’m Lissette. I work in enterprise HR technology and project delivery, with a strong focus on using Microsoft 365 and AI to help teams work more efficiently and scale what’s working. A lot of my day‑to‑day work sits at the intersection of technology, structure, and enablement, translating complex requirements into practical solutions, and using AI and automation to accelerate delivery and reduce friction for teams. I’m here to learn from the community, share practical experiences, and exchange ideas around modern ways of working. Looking forward to learning from you all and contributing where I can. I’m especially interested in real‑world M365 practices that improve collaboration, governance, and adoption at scale.
Issues with Creating of Shared Booking Page in MS Bookings
Hey everyone, Can you please advise us on our latest problem? I wanted to create a new Shared booking page in Bookings, and after I finished the creation process and the screen was loading, an error window showed up with information that there was a problem while creating a booking page.
