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Change from IMAP to Exchange
I been unable to sync my calendar & contacts between Outlook desktop and my Android phone. I am using Microsoft Office 365 on Windows 11 and a Galaxy Z Flip7 FE android phone. My email provider is Gmail with the setup IMAP/SMTP. Apparently, IMAP is the problem, and I need to be on Exchange. How can I switch to Exchange without losing my files, contacts and calendar items? Thanks DondemcgovernApr 23, 2026Copper Contributor33Views0likes1CommentIssues with outlook and teams on android
I'm not sure why, but since yesterday both Teams and Outlook have quit working. I have an S25 Ultra. I attempted to clear data and cache and do a fresh install. Outlook just hangs on a black screen with the notification "optimizing database," and Teams just indefinitely loads. I can't check my personal email or my work email and can't keep track of my work chats on Teams.powerboatApr 22, 2026Copper Contributor2.4KViews0likes4CommentsCannot reset account password
I created an email address for RSVP purposes. I do not remember the password, and cannot find what I wrote it down on, and have never sent an email from it so I cannot provide enough information to recover the account. I have phoned support and all the bot does is refer me to the website reset which does not work. How can I talk to a real person or recover this account?31Views0likes0CommentsNew outlook reinstallation failed
New outlook was installed on my pc . Due to technical problems I had to reinstall new outlook. This process could not be done. By trying to install we got everythime the following error message : invalidcredentials temprorarily unavailable. Password and login are correct . Each time there is always an indication that there must be a synchronisation with the cloud ...? Can somebody help ?Ro321123Apr 20, 2026Copper Contributor56Views0likes2CommentsOutlook Retrieves Emails But Fails to Put Then Into the Inbox
I have a brand new Dell desktop that replaced a previous Dell desktop computer. I have rebuilt everything on the new computer that was on the old, but have a very strange problem with Outlook. When I click on "Send/Receive", I see at the bottom right of the screen that it is retrieving a bunch of emails from the Gmail server. But upon completion of the retrieval, none of those emails appears in the Inbox. If I click again on "Send/Receive", the process repeats. And since I have set up retrieval to automatically issue the "Send/Receive" every three minutes, this process repeats and repeats, never placing the retrieved emails into the Inbox. I should also comment that the count of the emails only increases, telling me that those emails do not disappear from the server. I am using POP3, not IMAP. I am using Outlook Classic, not the new Outlook. I have been using Outlook for many, many years, and have successfully set up Outlook many, many times. But I am totally baffled by what I am seeing. I would appreciate any suggestions at all. Thank you. Len JacobsonLen_JacobsonApr 19, 2026Copper Contributor11Views0likes0CommentsOutlook not removing junk emails from one sender
I'm using Outlook 2016 on Windows 11. Beginning on Feb 17, my email spam folder started blowing up with about 40+ spam emails per day, all on "fake medical" topics -- attempting to sell cures for every medical condition that you can think of, and some you would never think of. Then after a couple of weeks, some of them started appearing in my Inbox, not caught by the spam filter. So, I raised my Junk email filter level to High. And whenever an unwanted email still gets through to my Inbox, I put the sender on the Outlook "block sender" list. But emails from one particular sender keep getting through to the Inbox, no matter how many times I block the address. What else can I do?bschmidt51Apr 18, 2026Copper Contributor81Views0likes6CommentsPersonal Microsoft account security code
Dear Microsoft Outlook Support Team, I am currently facing an issue while trying to reset my Outlook account password. I have forgotten my password and attempted to reset it, but I am encountering problems during the verification process. The system is asking for mobile verification codes multiple times, and I am receiving an error message stating that the service is not available. Because of this, I am unable to complete the password reset process. I kindly request you to assist me in resolving this issue and help me regain access to my account as soon as possible. Thank you for your time and support.ncsyadavApr 17, 2026Copper Contributor12Views0likes0CommentsI Can't Permanently Delete Emails From Shared Mailbox
Anyone else had this issue and fixed it? In the outlook desktop app, I deleted mail from my shared mailboxes inbox and sent folder too I believe. In my shared mailbox, under the deleted folder, I select all the messages and click empty folder to try and permanently delete these emails, but then it just readds it back to the shared mailbox's deleted folder. It also creates a copy in my personal account's deleted folder, and when I delete it from there permanently, it still shows in the shared mailbox's deleted folder. How can I fix it so I can get rid of these undeletable emails in my shared mailboxes deleted folder?OverwatchMediaApr 17, 2026Copper Contributor31Views0likes0CommentsEmail address adding - removal?
Does any one know how to add and remove email address that no longer exist thanksCOFFEELOVER1975Apr 17, 2026Copper Contributor158Views0likes5Comments
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