Outlook for Android Login Error
I have a user with an Android device trying to get Outlook for Android to work. She has the latest version, we've uninstalled/rebooted/reinstalled, cleared all devices from her mailbox in O365, cleared cache, tried cell connection/Wifi, and we don't have any restrictive MDM or MAM rules. When she tries to login it says "Login Error, The connection to your mail server timed out. Please check your mail settings." Unfortunately with the app you can't check the settings to verify and when she tries the Support Link it just spins and she can't get assistance. Ideas?
Mobile app Sub folder notifications
We have pushed all our users to use Outlook mobile apps on iOS and Android, however many are complaining that they have created rules on the Outlook desktop client to put emails in certain sub folders (i.e. all emails from my manager go into a sub folder) and not getting notifications. As the email is moved to the folder before it gets to the client, the mobile apps do not display a notification. As a work around I've had to set up some Flows so that if email received from a certain email address, it displays a notification. The user can then open Outlook and go to the relevant folder. Its not pretty. This seems like a basic feature, its available in the iOS and Android stock mail apps which most used before we pushed them to Outlook. Any plans on the mobile apps to have notifications for sub folders?
mobile app fails authentication when installing (android)
I have tried numerous times to install the outlook mobile app. i have uninstalled & reinstalled it numerous times i even broke down and went to a brick & mortar tech support store to no avail i had the app on a previous phone and just purchased a Samsung S24 Ultra. it recognizes my email address but when it tries to install I get this message: "an error occurred during authentication. please try again" i would love to have the convenience of the mobile app. i have outlook on my laptop.New Outlook: Users Say It's Broken—Microsoft response.
I had the opportunity to interview Caitlin Hart, the Principal Product Manager for New Outlook, where I asked the challenging questions of frustrated New Outlook users, IT Consultants, and IT developers. We talked about: Is the New Outlook just a wrapper for the web version? Why didn’t Microsoft recreate Classic Outlook from scratch? Why are users forced to switch to the New Outlook app? Why are some users still resistant to adopting the New Outlook? When will New Outlook meet the needs of power users? How is Microsoft encouraging VBA developers to stay ahead? And more Watch the video for Caitlin's responses. Video: https://youtu.be/5WYjmzrOZI8 #traccreations4e-p25 4/26/2025
Outlook won't let me sign in to my account neither update the 2-step verification information.
Hello guys, I have been trying to sign in to my Outlook account using my password and even though the password is correct Outlook IS NOT GIVING ME ACCESS to my account. Is asking for a code which is being sent to my recovery email account which is also an Outlook account but apparently it has been blocked due to trying to get access to it with the wrong password. (Which was not me, I am guessing Microsoft had a leak of information and someone tried to) Password is correct and I have confirmed it but Microsoft is still trying to double check that is me even though I have never had 2 step verification active. Is there any way in which i can update the recovery email so that code gets sent to a new email that I had to create (The one in which I am currently logged in and starting this conversation) so I can gain access to my +15 email account? I just need to know if I will be able to recover the account at some point or should I give up and move on? I need a resolution and NONE of the websites in Microsoft is being of any help. Bottom line: Need to update the recovery information of my Outlook account since I no longer have access to the recovery email, phone number or app from another phone. IS IT EVEN POSSIBLE? Thanks.
invalid credentials extended error
I can´t configure or login my john iezzi at iezzinformatica dot com dot ar account outside Microsoft Edge (Canary) using Urban VPN add-on configured on U.S.A. Almost all of my iezzinformatica dot com dot ar accounts were added for imports (beside of setting forward) in my main Google Workspace IEZZIMATICA dot com dot ar account. Didn't know that Google uses a lot of IP address from various places in the world (discovered in my iezzinformatica dot com dot ar logs account). Now Im trying to reunite all e-mail in just one iezzinformatica dot com dot ar account (the one I use for Windows 11 Canary) in order to subscribe the cheapest professional MS 365 Professional Service, with all my actual accounts and aliases. But if I dont solve the problem of reuniting all my mail in just one account Im pretty stuck. I have no longer access to an admin panel coz it's a legacy Service (an old Windows Live Domain, it seems to me, that Works only thanks to MX still alive). What can I do? Im not even allowed to add that account to MS Authenticator.
