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C_the_S's avatar
C_the_S
Bronze Contributor
May 03, 2018

Outlook for Android Login Error

I have a user with an Android device trying to get Outlook for Android to work.

She has the latest version, we've uninstalled/rebooted/reinstalled, cleared all devices from her mailbox in O365, cleared cache, tried cell connection/Wifi, and we don't have any restrictive MDM or MAM rules.

When she tries to login it says "Login Error, The connection to your mail server timed out. Please check your mail settings." Unfortunately with the app you can't check the settings to verify and when she tries the Support Link it just spins and she can't get assistance.

Ideas?

 

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