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Outlook for Android Login Error
I have a user with an Android device trying to get Outlook for Android to work. She has the latest version, we've uninstalled/rebooted/reinstalled, cleared all devices from her mailbox in O365, clea...
I too have had this issue with a user. It was a couple of attributes on their mailbox.
Open powershell and connect to Exchange Online.
Run the following commands:
First check if either or both 'OutlookMobileEnabled' or 'MacOutlookEnabled' attributes are set to false:
Get-CASMailbox <UserPrincipalName> | fl *outlook*Enabled*
If either or both are run the following commands:
set-CASMailbox <UserPrincipalName> -OutlookMobileEnabled $true
set-CASMailbox <UserPrincipalName> -MacOutlookEnabled $true
Be aware it does take some time to apply. I ran it late in the day and confirmed it worked the following morning.
Instructions how to connect to Exchange online below:
https://docs.microsoft.com/en-us/powershell/exchange/connect-to-exchange-online-powershell?view=exchange-ps
Open powershell and connect to Exchange Online.
Run the following commands:
First check if either or both 'OutlookMobileEnabled' or 'MacOutlookEnabled' attributes are set to false:
Get-CASMailbox <UserPrincipalName> | fl *outlook*Enabled*
If either or both are run the following commands:
set-CASMailbox <UserPrincipalName> -OutlookMobileEnabled $true
set-CASMailbox <UserPrincipalName> -MacOutlookEnabled $true
Be aware it does take some time to apply. I ran it late in the day and confirmed it worked the following morning.
Instructions how to connect to Exchange online below:
https://docs.microsoft.com/en-us/powershell/exchange/connect-to-exchange-online-powershell?view=exchange-ps