New Outlook Comes With New Workflows: What Is Still Missing for You?
As a reminder, in March 2027, Enterprise organizations will enter the opt-out stage (Message ID 949965), where New Outlook becomes the default with the option to return to Classic Outlook. That is not too far away, especially if you need time to get your workflows and systems in place. That is why I keep coming back to this: New Outlook comes with new workflows. So I’m curious about where New Outlook workflows still fall short for you. A lot has changed. Users now have mail merge, Quick Parts, Unified Inbox, and partial PST support, with Advanced Mail Merge also on the way. New Outlook also has 30+ features and capabilities that are not available in Classic Outlook. What do you still do in Classic Outlook that you cannot accomplish, or cannot accomplish well, in New Outlook today? And if you tried New Outlook a year or two ago and went back to Classic Outlook, I’d be especially interested in what is still keeping you there now. I’m not looking for “I hate New Outlook.” I already know plenty of people do. I want to know the specific feature or workflow that still matters to you. PS: And be kind to me. I don’t work for Microsoft. I’m an MVP who teaches their products. 😉 traccreations4e-p26 8/26/2026
Aptos preset font size in new installations
Hi, Can anyone confirm what the default Aptos font size in Outlook should be on first use, before any user changes are made to the settings? I’m seeing different default sizes depending on the application: 11 pt — Microsoft 365 Outlook for Windows (Classic) 12 pt — Microsoft 365 Outlook for Windows (New Outlook) 12 pt — Outlook for iOS 12 pt — Outlook for Android Based on the above, it appears that 12 pt may be the current standard default across most Outlook clients, with Classic Outlook for Windows being the exception. However, I haven’t been able to find any definitive Microsoft documentation confirming what the intended default Aptos font size should be. Can anyone confirm whether 12 pt is the official/default size?Shared Calendars No Longer Visible
For years, I've shared Outlook calendars between my Outlook accounts and with my husband's, without any issues. However, since mid-June the shared calendars have disappeared for no apparent reason. The sharing permissions are still in place, but the calendars are no longer visible or available to add on Android, in the Outlook desktop app, or on Outlook on the web. I've spent hours Googling and tried all the usual troubleshooting steps, but nothing has worked! As a workaround, I now have to invite all @outlook.com accounts to calendar events just so everyone can see them and avoid double bookings. Has anyone come across this before and found a fix that isn't one of the standard "how-to" suggestions? Note: these are personal paid Microsoft accounts.
When will Microsoft fix the IMAP Search BUG in Outlook for Android?
There has been a BUG with Outlook For Android Search and IMAP email accounts for many years. If you use an Outlook or Gmail email address all seems Ok. But if you use a different IMAP email provider, and use Folders to save read emails in, the Outlook Search function will never find those emails in the folders. It will find emails within the Inbox, but the moment you move them to another folder nothing will ever be found. I have reported this to Microsoft many times, and have had confirmation from them there is a BUG and they are aware of it... But the BUG never gets fixed, and the next time I report the BUG they start all over again saying they have never heard of such a BUG and it must be my phone, etc., etc... But a quick Google finds many users have issues with the exact same BUG - I guess Microsoft Support don't know how to use Google??? Anyway, I am stuck in this loop with Outlook For Android Support yet again! So I have a request: CAN EVERYONE PLEASE REPORT THIS BUG TO OUTLOOK FOR ANDROID SUPPORT??? Please use the "Settings/Help & feedback/Contact Outlook mobile support" option within the app, and report you have the "IMAP Folder Search BUG". Maybe, just maybe we can get Microsoft to take this years old bug seriously! (I have found reports of the BUG back to 2019...)
Outlook Android shows different date on shared recurring appointments
My wife and I share our hotmail calendars with each other For recurring appointments that she creates only, on any Android device using the Outlook app, the appointment is always 1 day later. It is consistent The time is correct so it doesn't seem to be a timezone issue. In Windows settings, Android settings, and outlook.com settings the time zone is Sydney AEST I've resynced the android apps. But tbh it has affected me for years, and has followed me across devices Any ideas? Pixel Outlook v5.2618.2 Samsung Outlook v5.2618.2 ty!
Outlook Mobile 5.2623.0 Android - Addins hang whilst loading
I develop and addin and have been testing it, only recently after update to latest Outlook Mobile on Android, it hangs during Office.onReady() I've tested it on 2 different devices and also tried other addins which also fail to load. Outlook Mobile 5.2623.0 on Android Office.context.mailbox is null, Office.onReady() never resolves Reproducible with multiple vendors (my own adding and two Zoho add-ins) Two devices, different OS versions - Samsung One UI 8.0 and 8.5 (Android 16) Regression: add-ins worked prior to this update Appreciate any help. Thanks
Outlook Android “Sync Contacts” disabled for Microsoft 365 Business Standard tenant
I am the Microsoft 365 tenant administrator. Outlook and Authenticator work correctly on Android. The “Sync Contacts” toggle inside Outlook is disabled/greyed out. Native Exchange setup hangs on “Retrieving account information”. No Intune license available (Business Standard tenant). How can I enable Outlook contact synchronization with Android Contacts?Outlook For Android Search Not Working with IMAP Folders
I have been trying to get Microsoft to fix Search not working for IMAP email account folders for a number of years. Even though Microsoft support have confirmed the BUG multiple times no fix has ever been provided. I am again in a discussion with Outlook For Android support via the support Live Chat option within Outlook but the support engineer basically says I am the only person to have ever reported this bug to Microsoft... Now obviously a quick Google shows may users complaining about the same bug from around 2019 onwards... but for some reason Outlook support do not seem to be able to use Google... For those that may not know of the issue, the Search function will only work with Outlook email accounts or Gmail whne an email has been moved from the Inbox to another folder. If you use a different IMAP email provider and use Folders to move email into from the 'Inbox', the Search function will not find those emails - ever. (The Search function seems to work for the inbox only with IMAP accounts.) So I have a request! Please, any Outlook for Android users that have this issue PLEASE report the BUG to Outlook for Android Support via the 'Settings/Help & Feedback/Contact Outlook mobile support' option. The more users that report this ongoing issue the better, and we may get Microsoft to take it seriously, rather than fobbing users off with a 'no-one else has the issue' response!
