New Outlook Comes With New Workflows: What Is Still Missing for You?

As a reminder, in March 2027, Enterprise organizations will enter the opt-out stage (Message ID 949965), where New Outlook becomes the default with the option to return to Classic Outlook. That is not too far away, especially if you need time to get your workflows and systems in place.

That is why I keep coming back to this:

New Outlook comes with new workflows.

So I’m curious about where New Outlook workflows still fall short for you.

A lot has changed. Users now have mail merge, Quick Parts, Unified Inbox, and partial PST support, with Advanced Mail Merge also on the way. New Outlook also has 30+ features and capabilities that are not available in Classic Outlook.

What do you still do in Classic Outlook that you cannot accomplish, or cannot accomplish well, in New Outlook today?

And if you tried New Outlook a year or two ago and went back to Classic Outlook, I’d be especially interested in what is still keeping you there now.

I’m not looking for “I hate New Outlook.” I already know plenty of people do.

I want to know the specific feature or workflow that still matters to you.

PS: And be kind to me. I don’t work for Microsoft. I’m an MVP who teaches their products. 😉

traccreations4e-p26 8/26/2026