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Andrew Sparks's avatar
Andrew Sparks
Brass Contributor
Dec 11, 2018

Mobile app Sub folder notifications

We have pushed all our users to use Outlook mobile apps on iOS and Android, however many are complaining that they have created rules on the Outlook desktop client to put emails in certain sub folders (i.e. all emails from my manager go into a sub folder) and not getting notifications. As the email is moved to the folder before it gets to the client, the mobile apps do not display a notification.

 

As a work around I've had to set up some Flows so that if email received from a certain email address, it displays a notification. The user can then open Outlook and go to the relevant folder. Its not pretty.

 

This seems like a basic feature, its available in the iOS and Android stock mail apps which most used before we pushed them to Outlook.

 

Any plans on the mobile apps to have notifications for sub folders?

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