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GCD_Mark
Copper Contributor
Apr 15, 2025

Microsoft® Outlook® for Microsoft 365 MSO (Version 2503 Build 16.0.18623.20178) 32-bit

I have had an issue with emails being slow to open. Sometimes as long as 10 seconds. I am part of a 5-member crew that shares an email. Each one of us works a different shift. We also have individual email accounts as well. The slowness is same in both accounts. The main issue is with a distribution list with 99 recipients. This starts over every night at midnight. As the day progresses and more people respond the opening gets slower. I am pretty sure this is a meta data issue. My company is international and uses exchange. Does anyone know where to stop collecting of data? Is it a corporate setting or am i able to disable on my end?

  • Method 1: Repair Office Installation
    1. Open Control Panel → Programs and Features.

    2. Find Microsoft Office 365 → tap Change.

    3. Select Quick Fix → Repair and restart your computer when finished.

    Method 2: Update to the latest version
    1. Open Outlook → File → Accounts → Update Options → Update Now.

    2. Make sure the latest version is installed.

    Method 3: Disable Add-ins
    1. Open Outlook → File → Options → Add-ins.

    2. In the Management Options below, select COM Add-ins → Go to.

    3. Uncheck all the add-ins → Tap OK and restart Outlook.

    4. Enable the add-ins one by one and check the source of conflict.

    Method 4: Create a new Outlook profile
    1. Close Outlook and open Control Panel → Mail.

    2. Tap Profile → Add to create a new profile.

    3. After setting up email accounts, set them as default and restart Outlook.

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