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Recall email sent using the Sharepoint share feature
Accidentally shared a site via Sharepoint to a group. In Outlook on the web, in my Sent folder, the message appears as if I had sent it from Outlook. I used the 'Recall message' button on the ribbon and selected 'Only recall this message'. I don't knoew what is expected normal response after clicking OK in this window, but it simply closed the window and nothing else changed. It makes wonder if an email sent this way cannot be recalled?Solvedux0042Jan 14, 2026Brass Contributor23Views0likes1Comment
Sender logo in email
Some of the emails I received in new Outlook had a logo from the sender inserted above the message. To stop this behavior go to Settings > Message handling > Shopping and uncheck For shopping-related messages, show a sender logo and relevant links in the message header. Make sure to Save your changes.Solvedbob_g_pJan 13, 2026Brass Contributor47Views0likes2Comments
Outlook Scam EMail
Received an EMail from a known friend wanting to talk via EMail, so replied to EMail. Then rang them and they confirmed their contacts had been scammed. Subsequently realised I should have known as the To Address line was blank. Can the scammer now access my Contacts? No link or attachment was opened.SolvedTonyatSomersetJan 11, 2026Copper Contributor32Views0likes3Comments
Favorites shared folders not displaying related shared account
New problem with Outlook 20251212003.10 I have plenty shared mailbox, with every Inbox folder as Favorite to directly see when there is new incoming mails in some of it... Before, Outlook appended the account name to the folders having the same name... But not anymore... it's really problematic... How can i distinguish my different shared accounts ?SolvedantarexJan 07, 2026Copper Contributor318Views0likes4Comments
Lost Outlook Contacts
Hi. I upgraded a friend from Office 2016 to Office 2024 and in the process lost her contacts. I have worked at finding them but no luck. Plan B is populate her contact list from her messages. Is it possible to either collect addresses from a set of emails and move those addresses to the contact list? Or even just go to each message individually and right-click on an address and send to contacts? (not an option now) Or can you suggest any other option? Thanks.SolvedjsemmelrothJan 06, 2026Copper Contributor68Views0likes4CommentsIssue with emails being delayed when sent
Good Morning, I am working with a user who is sending emails, but they are being delivered a week or in one case two weeks later. She is not using Delayed Send\Delivery, that was the first thing I asked, or at least she said she didn't. This is not all the time and we were not able to replicate while I was on a call with her. What she is doing... Open a document in MS Word to fill out a report and Save it. Share the document, attach a copy instead and choose PDF. This opens, the email window, add the recipients and hits send Let's say for example she does this a 2pm on 12/4 Her sent items in Webmail show it was sent from her mailbox at this time. Recipients might receive it a week later on 12/11 at 11am Message traces in Exchange Online console show the delivered on this date, and her sent items in the Outlook Classic version on the desktop show the 12/11 date as well. My question would be, besides Delayed send, any thoughts as to what might cause emails to sit undelivered and then just be released a week later? I even checked our backup software and looked at the backup for her mailbox during the timeframe of it being sent vs. delivered to see if there was something in her Drafts or Outbox, but I did not see anything there. She says she did not do delayed send and I can't prove she didn't. In the interim, I did suggest she put a delivery receipt on these emails since they are time sensitive and need to be delivered weekly, so if she does send it and does not get the Delivered receipt, we can take a look right away. Thoughts or suggestions... Thank YouSolvedBrianDoc770Dec 11, 2025Copper Contributor136Views0likes2Comments
Deleting Outlook app from 365 Business
I have a Microsoft 365 Business Basic account and want to remove the Outlook app. My business email account is managed by my web host. I'm thinking it's ok to remove the app from 365 but just checking if it will cause any issues. As mentioned it is connected to my web hosting account. ThanksSolvedMLisa765Nov 03, 2025Copper Contributor85Views0likes1Comment
Outlook for mac no longer respects reading pane choice
I normally view my emails on Outlook for Mac with the Reading Pane set to "right". Got an update of Outlook this morning and now Outlook changes the Reading Pane setting back to "Bottom" whenever I quit and restart Outlook. I am on Version 16.102.2 (25102623) Please advise how I can get Reading Pane setting back to a default of "Right". Many thanks.SolvedmetahomeOct 29, 2025Brass Contributor2.4KViews11likes23Comments
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