Forum Discussion

jsemmelroth's avatar
jsemmelroth
Copper Contributor
Jan 06, 2026
Solved

Lost Outlook Contacts

Hi.  I upgraded a friend from Office 2016 to Office 2024 and in the process lost her contacts.  I have worked at finding them but no luck.  Plan B is populate her contact list from her messages.  Is it possible to either collect addresses from a set of emails and move those addresses to the contact list?  Or even just go to each message individually and right-click on an address and send to contacts? (not an option now)  Or can you suggest any other option?  Thanks.

4 Replies

  • Are you talking about the autocomplete when you start typing an email or the contacts in the Outlook Classic that uses the address book? These are two different things. 

  • contactzilla's avatar
    contactzilla
    Copper Contributor

    Can you not see the contacts on MS365 web/outlook? Nothing worse than losing data, I hope you get them back. Contactzilla might work in future if you want a backup.

    • jsemmelroth's avatar
      jsemmelroth
      Copper Contributor

      Thanks RobertSparnaaij.  The process worked like a charm.

      Jim