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46 TopicsSynchronization issue in New Outlook for Mac – ״Failed to refresh subscriptions.״
Hello, I am using Microsoft 365 (Exchange Online) on Mac, running macOS 26.1 (Tahoe). My Outlook client is: Outlook for Mac Version 16.103.3 (25113013), with a Microsoft 365 Subscription license. Since yesterday morning, in the New Outlook interface, my inbox has suddenly appeared empty, and I constantly receive the following error message: “Failed to refresh subscriptions.” It’s important to note: In Legacy Outlook, everything works perfectly. The web version and the Outlook app on my mobile phone also work well. The issue persists regardless of the network I am on (home, office, cellular, etc.). Troubleshooting steps I already tried: • Updating Outlook to the latest version • Removing and re‑adding the account • Clearing cache and preferences • Formatting my Mac and reinstalling everything from scratch Unfortunately, none of these steps has resolved the issue. Is this a known bug, and is there a recommended workaround or an upcoming fix? Appreciate assistance on that issue.1.1KViews1like6CommentsCan I please get some help?
Hi, I have been trying to get access to two emails (hotmails, yes that old) I was using as a kid and over the course of time, I forgot their passwords. Ihave tried sending forms but they always instantly deny me because I cant remember any emails I sent. Because I was a kid and the only reason for having an email was to sign in to stuff. I really would like access so I can recover some accounts and finally switch emails on steam. Thank you to whoever read this81Views0likes2CommentsProblem with Outlook classic
Hello, how do I ask for help in this forum about a problem that the support desk seems to have no idea how to fix? My Outlook Classic on my desktop will not open 3rd party links and tells me that my organisation has a policy preventing it happening and to contact my Help Desk but I have a family subscription and no help desk. Even when a person rang me to talk to me after multiple reports, part way through our conversation he just disappeared. I am in Australia so the time difference may be an issue. An example of the problem is that I received a retail company email featuring a link to view their catalogues and my Outlook won't open it because of a policy I never asked for. I don't know if this is the right forum but it's the only one I could find to ask a question on.180Views1like4CommentsMS Office 2024 LTSC- Repeated credential prompts when adding delegated mail box
We are facing issue in MS office 2024 LTSC where primary mailbox works normally but repeated credential prompts when adding delegated mailbox. Outlook opens but keep asking for username/password. MS office 2024 LTSC is installed as On-premises exchange environment.104Views0likes1CommentOutlook Templates Using Content Controls
Hello, Is it possible to create an Outlook email template that includes content controls, much like the forms/templates we can create in Word? I'm able to create an email template, but not clear on how to include controls within the template. Thank you, Sue92Views0likes1CommentMicrosoft Outlook (classic) search suddenly not working
Hi, many users in my company experienced same issue today, when trying to search anything/any word but get no results and same symptom (We're having trouble fetching results from the server). The application version is 16.0.19328.20244 I tried switching to 3 different internet providers still not fix Repair outlook still not fix Update office application still not fix The problem is we found 4 users get this issue, so I think it is not indexing issue. Please share if anyone have a resolution or experience this currently. Thank you.1.1KViews0likes4CommentsHow Does Outlook Profile Information Work for Custom Domain Email Accounts?
Hi everyone, I am using Outlook with a professional email address connected to my website/domain, and I want to better understand how profile information works for this type of account. I am specifically trying to know: Where Outlook pulls profile details from for a custom domain email Whether profile information is managed in Outlook, Microsoft account settings, or Microsoft 365 admin settings Which profile details are visible to recipients when sending emails Whether there is a way to personalize the account profile for a more professional appearance I am looking for guidance especially for accounts using a domain-based business/professional email rather than a regular personal Outlook address. Thanks in advance.133Views0likes3CommentsOutlook and verizon email account
I've run into an issue this past week where I've tried changing my Verizon email account from IMAP to Pop3. I get errors like this; Task 'email address removed for privacy reasons - Receiving' reported error (0x80042110) : 'Your POP3 server is providing inconsistent information. The number of messages returned by the STAT command does not match the number of items returned by the UIDL or LIST commands. Contact your POP3 or Internet service provider.' I've created a new profile, I've done SCANPST probably more than 5 times, regenerated my third party password on AOL and it consistently fails for the same error. I've run the same version of Outlook on a different machine with th same results. My pop settings are pop.verizon.net, port 995, ssl/tls. The progress window shows that it's downloading messages but it sits there for a couple of minutes and then pops the error up; AOL adimmently says that it's got to do with Outlook because it works fine on there webmail. I can't seem to find an email alternative that creates a pst database so that I could rule one or the other out. Getting extremely frustrated. I would get completely away from the Verizon email but I have had it for so long; it's established everywhere I've done business, contacts, credit cards, etc. Any help would be greatly appreciated. PS I've even tried just creating a whole new pst, no luck. TIASolved159Views0likes2CommentsLogin not possible
Since the beginning of the year, I have had the problem that I cannot log into my email account via Outlook. I have contacted Microsoft support several times, and they have repeatedly told me to contact Outlook support directly, but I am unable to do so. I have already cleared my cache several times and tried using other browsers. I have also tried incognito modes, as well as using my cell phone. Whenever I try to log in, I get the following error message: That's why I hope that someone here can help me somehow. UTC Date: 2026-02-22T02:15:19.184Z Client Id: 7A828C91B2DA4E399FF041930501246B Session Id: 4ec12d8b-3707-444b-9f57-50efe72ef5cf Client Version: 20260213001.06 BootResult: fail Back Filled Errors: None err: System.Runtime.Serialization.SerializationException esrc: StartupData et: ServerError estack: Newtonsoft.Json.JsonSerializationException st: 500 ehk: X-OWA-Error efe: AS4P190CA0013 ewsver: 15.20.9632.15 emsg: ErrorUnexpectedFailure122Views0likes1CommentWhy does MS Outlook not allow global blocks
Hi, Today i was blocking some spammers from my email and it occured to me that this could be so simple if MS Outlook would allow us to block global email address. For example why can't i block *@*.ru.ac.th Which just sent me a tone of junk, the senders get around this by just changing a small part of the email address but the main part the end is always the same, so why can't i block it? When i try, outlook tells me it is invalid. ThanksSolved118Views0likes4Comments