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3053 TopicsHelp with Nokia Lumia 635 RM-974 - Urgent!
I have a Nokia Lumia 635 (model RM-974). Unfortunately, it won't boot up correctly. Every time I try to turn it on, the Nokia logo appears, followed by a BSOD. When I connect it to my PC, it consistently shows up in Device Manager as an "Unknown USB Device (Device Descriptor Request Failed)." The phone's buttons work perfectly, but even when I try to enter a specific mode, the phone just displays the Nokia logo and restarts—it just keeps doing that. The only mode I can still access is the one triggered by holding Volume Up + Power (the one showing the lightning bolt and gear icons), but even in this mode, the PC recognizes it the same way. I have tried using different PCs and cables and installing various drivers, but that isn't the problem. Unfortunately, since the PC doesn't recognize the USB-connected device, tools like WDRT, thor2, or WPInternals can't detect it either. I look forward to hearing from you soon.44Views0likes1CommentBorder around right-click context menu – is this new or just a bug?
Switched back to the old context menu recently using Chris Titus's Windows util. Don't remember seeing a border around it before—is this a native Windows 11 thing now? Looks nice either way. Edit: It disappears after a restart. Seems to happen when I boot with both TV and monitor connected—output defaults to the TV, and when I switch to the monitor, the border shows up. Probably a scaling-related visual bug, though I have no clue how that affects the context menu. Somehow it does. Also noticed shortcut icons aren't showing the usual arrow indicator—everything in the screenshot except This PC, Recycle Bin, and folders is a shortcut. And some Windows-related icons in the context menu look glitched too.64Views0likes4CommentsWhy hasn't Microsoft fixed the issue with the July update causing problem with file history logging?
"I've been feeling really upset these past few days. Ever since my laptop installed update KB5101684 on July 29, File History has been malfunctioning. While files successfully back up to the D drive, the backup timestamp does not update. Furthermore, newly created or saved files (like Word documents, images, and videos) still show 'No previous versions available' under Properties → Previous Versions, and folder modification timestamps are unexpectedly altered even when no actual data inside the folders has changed. Even more concerning, my Windows 10 22H2 desktop started experiencing similar File History sync issues after installing KB5120249 on August 12, 2026. I have already chatted with live support; they said they would investigate my issue, but who knows how long that will take, and they even told me to reinstall the OS. I refuse to reinstall it—especially since I don't even know how to fix it—and I'm worried it will never get fixed. As a global operating system giant, please immediately have your development team investigate the File History and timestamp logic issues in these updates, and roll out a hotfix as soon as possible instead of just telling consumers to reinstall to dodge the problem. Please face up to your software quality defects and provide a concrete fix!" If you're experiencing the same issue as me, could you please refer my question to Microsoft? I would greatly appreciate it.40Views0likes1CommentFile History Broken After KB5101684 & KB5120249?
Hello everyone,(Note: I previously posted this issue on several community channels and feedback hubs, but only received a few hundred views and a few responses. Because this issue severely impacts daily backups on multiple machines, and there has been no clear official response, I am summarizing and refining the technical details here to help other IT users and track the scope of this issue.) This is not spam. Others also reported an anomaly in the file history log when updating security patch KB5101650 on July 14th. I am tracking a file history error that exists on two completely different hardware configurations. Both machines were running perfectly before installing these updates, requiring no manual folder redirection or configuration changes. Affected Environments: Laptop: Windows 11 25H2 → KB5101684 (Installed July 29, 2026) Desktop: Windows 10 22H2 → KB5120249 (Installed August 12, 2026) Observed Symptoms: Copying physical files to the backup drive (D drive) still works normally. The Last Backup timestamp in File History in Control Panel remains unchanged. Newly created files (Word documents, images, videos) consistently display No previous version available under Properties. The automatic backup correction dates for some unbacked-up files and folders (desktop, favorites) have also changed. Temporary Workaround: To force a logger restore: Open Control Panel > File History > Select Choose Drive in the left-hand menu. Reselect your existing backup drive and save. If you encounter the exact same file history failure on Windows 10 or 11, click I'm having this problem too and leave your system version information. Collective data is our best tool for pushing Microsoft engineering to release official patches.166Views0likes3CommentsWindows11 Microsoft Store download progress bar stays at 0% when updating Store apps
When updating apps from the Microsoft Store, the download progress bar often remains at 0% for an extended period and then suddenly completes. This issue occurs even with a fast internet connection and has been observed on multiple devices. Pausing and resuming the download can temporarily resolve the progress bar display issue, but the problem reoccurs when updating or downloading a new app during the same session.34Views0likes1CommentExcel Desktop Filter Checkboxes Not Visible – Windows 11 / Office Home & Student 2021
Excel Desktop Filter Checkboxes Not Visible – Windows 11 / Office Home & Student 2021 I am facing a persistent display/rendering issue in the Excel desktop application when using filters. When I apply a filter to a column, the filter dropdown opens correctly and the values are displayed. The filter functionality itself also works. However, the checkboxes beside the individual values are not visible properly. As shown in the attached screenshot, the values such as 11, 12, 22, and 34 are displayed in the filter list, but the checkbox controls beside them are either missing/not rendered correctly. Interestingly, the Select All checkbox area also appears abnormal. System details Operating System: Windows 11 Microsoft Office: Home & Student 2021 Application: Microsoft Excel Desktop Office is fully updated with the latest available updates. The same Excel file works correctly in Excel for the Web, where all filter checkboxes are displayed normally. Troubleshooting already performed by Microsoft Support Microsoft Support has already remotely checked the system and tried several troubleshooting steps, including: Reinstalling Microsoft Office Creating/modifying relevant Windows Registry entries Creating system restore/checkpoints during troubleshooting Creating and testing with a new Windows user profile Checking and installing all available Office updates Unfortunately, the issue still persists. Since the problem does not occur in Excel for the Web, it appears to be specific to the Excel desktop application's UI/rendering on my Windows 11 system. Has anyone experienced a similar issue with filter dropdown checkboxes not rendering or appearing invisible in Excel Desktop? Could this be related to: Excel hardware graphics acceleration/rendering Windows display scaling or DPI settings GPU/display drivers Office 2021 UI rendering Windows 11 accessibility/display settings A known Excel Desktop bug Any suggestions, known fixes, or confirmation of a similar issue would be appreciated. Screenshot attached for reference.170Views0likes2CommentsInfinite Sign-In Redirect Loop on Power BI
Hi Community, I am stuck in an infinite sign-in redirect loop while trying to log into Power BI (app.powerbi.com). It repeatedly redirects between the login page and authentication screen without loading the dashboard. Steps I have tried so far: Cleared browser cache and cookies. Tried accessing via Incognito / Private mode. Checked third-party cookie settings. Could you please guide on how to resolve this authentication redirect issue or if there is any tenant-level setting blocking access? Thanks!134Views0likes2CommentsHow often do you reinstall Windows 11?
I've had mine for about two and a half years now. It started getting pretty slow at startup, so I finally bit the bullet and did a complete reinstall from a USB stick—wiped the main drive and started fresh. Definitely feels snappier now. Over the years, I've swapped GPUs a couple times—Nvidia to AMD and back to Nvidia—and installed/uninstalled countless apps. Pretty sure all that clutter was taking a toll on performance. Just curious—how often do you guys reinstall? Once a year? Every few years? Or do you just deal with the slowdown until it becomes unbearable?72Views0likes2Comments