Windows 11 24H2/25H2 System Freeze After January 2026 Updates – Lenovo ThinkPad G2

It is more than 4 days since the last freeze. I installed the optional KB5077241 and also set "screen off time" (sorry for probably wrong label, we have Windows in Czech language) in power management to one hour. If it really helped (we will see after a few more days/weeks) my guess is the screen-off change.

It is more than 4 days since the last freeze. I installed the optional KB5077241 and also set "screen off time" (sorry for probably wrong label, we have Windows in Czech language) in power management to one hour. If it really helped (we will see after a few more days/weeks) my guess is the screen-off change.

Since the beginning of 2026 (presumably following update KB5074109), we have been observing a massive surge in "static freezes" across a wide range of Lenovo notebooks, including models such as the P16 Gen 2, T14 Gen 4, and T14 Gen 2a.

The devices 24H2 simply freeze at random, displaying the last static image on the screen. In some cases, the system recovers after 10–20 minutes and the mouse becomes responsive again, but often hard shutdown via the power button is the only way out. This situation is extremely frustrating and is leading to significant data loss when documents are not saved prior to a freeze. For a corporate environment, this is an unacceptable and deeply unsatisfactory situation!

What we have tried so far: We have already attempted several troubleshooting steps, but the issue persists:

Firmware & Drivers: Our BIOS versions are fully up to date, as are all system drivers.

Windows Updates: All latest Windows updates have been applied. Neither the initial out-of-the-box updates nor the cumulative February update have provided any improvement.

Power Settings: Power-save mode is of ... etc ....

Next Steps: What further actions can we take to mitigate or resolve this?

Root Cause: Is the January update (KB5074109) confirmed as the cause of these random static freezes?

Known Issue: Is this a known issue specifically affecting Lenovo hardware, and is Microsoft already working on a fix?

Any other updates on this are highly apricated

Microsoft – what is going on? Since the beginning of 2026 (presumably following update KB5074109), we have been observing a massive surge in "static freezes" across a wide range of Lenovo notebooks, including models such as the P16 Gen 2, T14 Gen 4, and T14 Gen 2a.

The devices simply freeze at random, displaying the last static image on the screen. In some cases, the system recovers after 10–20 minutes and the mouse becomes responsive again, but often hard shutdown via the power button is the only way out. This situation is extremely frustrating and is leading to significant data loss when documents are not saved prior to a freeze. For a corporate environment, this is an unacceptable and deeply unsatisfactory situation!

What we have tried so far: We have already attempted several troubleshooting steps, but the issue persists:

Firmware & Drivers: Our BIOS versions are fully up to date, as are all system drivers.

Windows Updates: All latest Windows updates have been applied. Neither the initial out-of-the-box updates nor the cumulative February update have provided any improvement.

Power Settings: Power-save mode is of ... etc ....

Questions for Microsoft:

Next Steps: What further actions can we take to mitigate or resolve this?

Root Cause: Is the January update (KB5074109) confirmed as the cause of these random static freezes?

Known Issue: Is this a known issue specifically affecting Lenovo hardware, and is Microsoft already working on a fix?

Any other updates on this are 

highly apricated

We have the same issue with multiple Lenovo ThinkPad E14 Gen 2 across the organization (more than 10 cases reported). All of them are on Windows 11 25H2 with the latest updates and drivers. What I noticed is that it happened more frequently on the battery and when the laptop is left unattended, even for 2 minutes. I assume the freeze occurs when the laptop is trying to enter sleep state or turn the screen off on timeout due to inactivity. I tried to uninstall the January 2026 update (KB5074109), install out-of-band update KB5077744, and finally, when the February 2026 update KB5077181 was released, I installed it over KB5074109 - none of this worked. What worked well: a system restore to a point before the KB5074109, but unfortunately, most laptops don't have such a restore point.

Additionally, I installed the February 2026 update on the laptop, which does not have the January 2026 update - no freezes within 1 day, but I keep watching.

The issue started appearing just after the January 2026 update, happening randomly, and only on ThinkPad E14 laptops. We have other laptop models - they are working fine.

I am ready to collect/provide any logs, try workarounds, and support in any way to find the solution.

Asking Microsoft to pay attention to this issue.

I have three machines (Lenovo ThinkPad E14 Gen 2) that are experiencing screen freezing issues in the middle of tasks.

Could you please suggest possible causes and solutions for this problem?

Also, how can this issue be permanently resolved?

De la misma manera estoy yo, tengo como 10 laptops E15 Gen 2, y el dia de hoy ocurrio lo mismo pero en una E16 Gen 2, al parecer es más un problema del mismo Windows que hasta el momento no han solucionado del todo, Microsoft, por favor, intenta arreglar todo el daño que has hecho 😭

I am also facing a screen freeze issue after the January 2026 update on my HP Pavilion 14 (Ryzen 5 AMD). The moment I disable the graphics driver, the issue gets resolved. However, as soon as I enable it, the screen randomly freezes with a glitch effect, eventually leading to a black screen with a trail.txt error.

I have an ACER model Aspire A515-52G, same issues, what I did to resolve the issues so far, deinstalled KB5054156, then KB5066128, and at last KB5077181. Stopped any automatic windows updates for 4 weeks. My system showed simular issues like the ones you have reported. Taskmanager wasn't working anymore, mouse keyboard freezing, CPU at 100 % . Couldn't shutdown my system anymore or even do a restart. I had to hard reboot every time. My device also has the new certificate db: 

PS C:\WINDOWS\system32> [System.Text.Encoding]::ASCII.GetString((Get-SecureBootUEFI db).bytes) -match 'Windows UEFI CA 2023'

True

Only deinstalling the mentioned Windows Updates helped to stabilize my system again. PLEASE FIX THIS with PRIORITY!

I have the same issue, but my computer is an HP ProBook 460 G11 running 25H2 build  26200.7840.

Windows, BIOS, and all drivers are up to date, disabled Fast StartUp, ran DISM and SFC, installed KB5077181.

Very annoying issue, as it happens when active and idle and I have no clue how long I can use my computer without this issue popping up. There are days that I can use my computer for hours, and there are days that I have to restart over and over again.