update management
957 TopicsWhy can't I update my Windows 10 to 11 on my pc?
Downloaded the Windows 11 ISO version 25H2 from Microsoft, hoping this could be fine for upgrading Windows 10 to Windows 11 25H2 on my Dell desktop PC. After waiting a couple of minutes, the Windows 11 setup wizard this PC can't run Windows 11. I don't know what is this. Though the PC was built a couple of years go, it is still in good condition and the hardware specs are decent, including an Intel i7 7700K CPU, 1TB SSD, 16GB RAM and 8GB. Any ideas why can't I update my Windows 10 to 11? Thanks for any help you can offer.3Views0likes0CommentsWindows 11 23H2 → 25H2 in-place upgrade fails in SAFE_OS / MIGRATE_DATA
I'm trying to in-place upgrade a Windows 11 23H2 system to 25H2 and consistently get a rollback in the SAFE_OS / MIGRATE_DATA phase with 0x8007042B – 0x2000D. After a lot of analysis (Panther logs, SetupDiag, DISM, etc.), the failure always points to migration problems around Microsoft-Windows-TPM-Driver-WMI (CCSIAgent) and, secondarily, Microsoft-Windows-DirectoryServices-ADAM-Client (adammigrate.dll). I'd like to confirm whether this is a known 25H2 migration issue (especially on Education) and if there is any supported workaround short of a clean install. --- ENVIRONMENT - OS: Windows 11 Education 23H2, Build 22631.6276 - Edition: Education (confirmed via winver and Settings → System → About) - Target: Windows 11 25H2 (26200.6584, "2025 Update") - Upgrade method tried: - Windows Update feature enablement - Windows 11 Installation Assistant - Official 25H2 ISO (26200.6584.250915-1905.25h2_ge_release_svc_refresh_CLIENT_CONSUMER_x64FRE_en-us.iso) mounted locally → setup.exe - Hardware: - Motherboard: Gigabyte Z690 AORUS PRO (BIOS F31) - SSD: WD_BLACK SN770 NVMe (firmware 731130WD, WD Dashboard reports "Healthy", no errors) - TPM 2.0: Intel PTT (firmware TPM) enabled - Secure Boot: Enabled - BitLocker on C: OFF (fully decrypted) --- SYMPTOM Every full in-place upgrade attempt (23H2 → 25H2) behaves as follows: 1. Setup runs, copies files, reboots to SAFE_OS phase. 2. During MIGRATE_DATA, setup fails and rolls back to 23H2. 3. Message on screen: "0x8007042B – 0x2000D The installation failed in the SAFE_OS phase with an error during MIGRATE_DATA operation" In C:\$WINDOWS.~BT\Sources\Panther\setuperr.log / setupact.log, the failure is always in SAFE_OS / MIGRATE_DATA and includes: V2VArbitrate: Source migration unit <System>\Microsoft-Windows-TPM-Driver-WMI (CCSIAgent) is not supported on the destination machine and it will not be restored V2VArbitrate: Source migration unit is critical, arbitration will fail V2V Arbitration failed. Last error: 0x00000032 pSPExecuteApply: Apply operation failed. Error: 0x0000002C Apply (machine-independent apply, offline phase): Migration phase failed. Result: 44 ExecuteOperations: Failed execution phase Safe OS. Error: 0x8007042B On some runs, just before the TPM arbitration failure, there are also errors related to DirectoryServices-ADAM-Client: Failure while calling IPostApply->ApplySuccess for Plugin="Microsoft-Windows-DirectoryServices-ADAM-Client\adammigrate.dll"… Error: 0x80070002 Error READ, 0x00000002 while gathering/applying object: apply-success, Action,CMXEXmlPlugin, C:\$WINDOWS.~BT\Sources\ReplacementManifests, Microsoft-Windows-DirectoryServices-ADAM-Client\adammigrate.dll… However, the ADAM plugin errors are logged as "ignore" in some traces, while the actual rollback is always tied to the critical TPM-Driver-WMI migration unit. --- WHAT I HAVE ALREADY TRIED I've tried to rule out all the usual suspects and a bit more: 1. Health checks & storage - sfc /scannow → no integrity violations - DISM /Online /Cleanup-Image /ScanHealth / CheckHealth / RestoreHealth → clean - chkdsk C: /scan → no file system / bad sector issues - WD Dashboard extended test → drive healthy, no SMART warnings 2. Drivers, TPM, AV, services - TPM: - Device: "Trusted Platform Module 2.0" (ACPI\MSFT0101\1) - Driver provider: Microsoft (inbox TPM driver), no OEM TPM drivers - pnputil /enum-drivers | findstr /i tpm shows only Microsoft TPM entries; any OEM/TMP-related oem*.inf were removed. - Legacy / problematic drivers: - Removed old Intel CougarPoint USB driver (oem25.inf) via pnputil /delete-driver oem25.inf /uninstall /force. - Antivirus / security: - McAfee WebAdvisor fully uninstalled. - Kaspersky products uninstalled via standard uninstallers and then cleaned with Kaspersky's kavremover in Safe Mode. - No Kaspersky services, drivers, files, or uninstall entries remain. - Currently only Microsoft Defender is active. - Telemetry: - Connected User Experiences and Telemetry (DiagTrack) service set to Manual and Running to avoid telemetry-related cancellation (0x800704C7). 3. Upgrade artefacts / component cleanup - Deleted: - C:\$WINDOWS.~BT - C:\$GetCurrent - C:\$WINDOWS.~WS - C:\Windows\SoftwareDistribution\Download - Ran: - DISM /Online /Cleanup-Image /StartComponentCleanup /ResetBase - Then again DISM /Online /Cleanup-Image /RestoreHealth and sfc /scannow 4. ISO & media verification - 23H2 ISO: Win11_23H2_English_x64.iso (official multi-edition ISO, SHA-256 verified). - 25H2 ISO: 26200.6584.250915-1905.25h2_ge_release_svc_refresh_CLIENT_CONSUMER_x64FRE_en-us.iso (official 25H2 ISO, SHA-256 verified). - Both mounted locally; upgrade run via setup.exe from the ISO (no third-party media tools). - Tried with Dynamic Update enabled and disabled (/DynamicUpdate Disable). 5. Compatibility scan vs full upgrade behavior - Running from 25H2 ISO: setup.exe /Compat ScanOnly /DynamicUpdate Disable → completes WITHOUT logging the earlier TPM-Driver-WMI / MIGRATE_DATA critical failures. - However, when running a FULL in-place upgrade (same ISO, same environment, DynamicUpdate disabled, "Keep personal files and apps"), the upgrade still fails in SAFE_OS / MIGRATE_DATA with the same TPM-Driver-WMI critical arbitration error and rollback. So, compatibility scan looks clean, but the real SAFE_OS/MIGRATE_DATA phase still hits the TPM-Driver-WMI migration problem. 6. ADAM / DirectoryServices-ADAM-Client state - DISM shows DirectoryServices-ADAM-Client feature as Disabled. - The ADAM migration plugin (adammigrate.dll) logs 0x80070002 during IPostApply->ApplySuccess on some runs. - As suggested in other cases, I have tried: - dism /online /enable-feature /featurename:DirectoryServices-ADAM-Client /norestart → reboot - dism /online /disable-feature /featurename:DirectoryServices-ADAM-Client /norestart → reboot - The ADAM error sometimes disappears or is logged as "ignored", but the TPM-Driver-WMI critical arbitration error persists and still causes rollback. 7. Attempt to repair TPM-Driver-WMI as a package (failed) Following the idea that TPM-Driver-WMI might be a partially removed servicing package, I: - Ran: DISM /Online /Get-Packages | findstr /i "TPM-Driver-WMI" → NO ENTRIES. There is no Microsoft-Windows-TPM-Driver-WMI-Package~… installed as a standalone package. - Mounted Win11_23H2_English_x64.iso as G: and searched for *TPM-Driver-WMI*.cab: → No such cab found anywhere in the ISO. - Mounted install.wim (index 4, Education) read-only and inspected Windows\servicing\Packages, and ran offline DISM /Image:... /Get-Packages | findstr TPM: → No Microsoft-Windows-TPM-Driver-WMI package or mum/cab. Only the component payload exists in WinSxS (amd64_microsoft-windows-tpm-driver-wmi_31bf3856ad364e35_10.0.22621.1...), but there is no installable package to feed into DISM /Add-Package. So there is NO STANDALONE TPM-Driver-WMI package that I can re-add or repair via DISM; it appears baked into the base image. --- CURRENT SITUATION - TPM driver: Microsoft inbox, no OEM TPM drivers. - AV: only Defender. - Component store: DISM /RestoreHealth and sfc /scannow are clean. - Storage: healthy. - Telemetry service: running. - ADAM client: "enable → disable" cycle tried. - 25H2 compatibility scan: now passes without TPM migration errors. - Full upgrade: still fails in SAFE_OS / MIGRATE_DATA with: - Source migration unit <System>\Microsoft-Windows-TPM-Driver-WMI (CCSIAgent) is not supported on the destination machine and it will not be restored - Source migration unit is critical, arbitration will fail - V2V Arbitration failed. Last error: 0x00000032 - pSPExecuteApply: Apply operation failed. Error: 0x0000002C - ExecuteOperations: Failed execution phase Safe OS. Error: 0x8007042B At this point, the only remaining options I can see are: - In-place repair install of 23H2 using the 23H2 ISO (setup.exe → keep apps & data), to rebuild the whole servicing/migration stack, and then retry 25H2; - Or clean install 25H2 from scratch. Before I go down that path, I'd like to know: --- QUESTIONS 1. Is this a known migration issue in Windows 11 25H2 (especially for Education) involving Microsoft-Windows-TPM-Driver-WMI (CCSIAgent)? In other words, is the "not supported on the destination machine" for this migration unit an expected symptom of a current 25H2 bug or a misconfiguration on my side? 2. Is there any supported way to reset/repair/ignore the TPM-Driver-WMI migration unit on the source side, given that: - there is no standalone Microsoft-Windows-TPM-Driver-WMI-Package~*.cab in the 23H2 ISO, and - DISM /Get-Packages does not list such a package? 3. Is an in-place repair install of 23H2 the recommended next step in this scenario, or is the official guidance to perform a clean install of 25H2 when SAFE_OS / MIGRATE_DATA fails on a critical migration unit like this? 4. Is there any known difference between consumer vs Education/volume 25H2 media that could affect whether the TPM-Driver-WMI migration manifest is present on the target image? Any official guidance or confirmation (e.g., "this is a known issue; wait for an updated 25H2 image or cumulative update" vs "your 23H2 install is irreparably corrupted, clean install recommended") would be very helpful before I commit to a wipe-and-reinstall. Thank you in advance.1.7KViews2likes11Comments(KB5064081) (26100.5074) Failed to install - 0x800f081f
Hi.... I've been trying to install 2025-08 Cumulative Update Preview for Windows 11 Version 24H2 for x64-based Systems (KB5064081) (26100.5074) for the last five days. It downloads okay. But when I try to install it, that's when the fun starts. It installs up to 25% and then sits there for a while. Then it starts installing again and zooms up to 88%, then it pauses for a few seconds. It then zips up to 100%, but then I always get the error message "2025-08 Cumulative Update Preview for Windows 11 Version 24H2 for x64-based Systems (KB5064081) (26100.5074) Failed to install - 0x800f081f." I've tried a lot of solutions I found online. But I have yet to find a solution that downloads / installs the update and finishes completely successfully. No matter what solution I try it always ends up in the scenario I mentioned above. The solutions I have tried in the last five days are listed below. 1 - Windows Update Troubleshooter, which failed to run. 2 - Reset Windows Update components: net stop wuauserv net stop cryptSvc net stop bitsnet stop msiserve Rename your update folders by running this code: ren C:\Windows\SoftwareDistribution SoftwareDistribution.old ren C:\Windows\System32\catroot2 catroot2.old Run the following commands to restart the update components: net start wuauserv net start cryptSvc net start bits net start msiserver 3 - Ran SFC and DISM to repair corruption in an elevated Command Prompt: Dism /Online /Cleanup-Image /ScanHealth Dism /Online /Cleanup-Image /CheckHealth Dism /Online /Cleanup-Image /RestoreHeal 4 - Manually downloaded the update from the Microsoft Update Catalogue and installed the update. 5 - Outbyte PC Repair. 6 - Downloaded to the SSD and mounted the ISO Windows file, while keeping my files, apps, etc. 7 - Performed an "In-Place Upgrade", with wiping the disk and not keeping my files, apps, etc. Therefore wiping the SSD clean. The PC involved is: ASUS Viviobook E1504FA (laptop) AMD Ryzen 5 7520U with Radeon Graphics 8.00 GB (7.28 GB usable) Windows 11 Home 24H2 - OS Build 26100.4946 Would anyone have any ideas / suggestions that I can try to get this update installed successfully? Thank you.157Views1like1CommentRecent windows 11 25H2 update memory leak
My first time posting, I am unsure if this has been Acknowledged or what’s the fix but, after the recent updates for windows 11 25H2, I also needed to update drivers, intel drivers and Nvidia Drivers. I’m using an HP omen 16, 32GB of ram, Intel Ultra 7, Nvidia RTX5080. Normally idling uses about 20% ram, I opened Microsoft PC manager and it now was idling at 40% ram usage. After checking task manager, it was WMIproviderhost hogging the ram. Mainly SecurityHealthService in the events WMI log errors. I’ve tried running sc stop SecurityHealthService and responded access denied as admin. I’ve tried changing the folder to SecurityHealth_old to promote a refreshed new folder. Access was denied (system owns it) I have tried the repair app feature for windows security, then reboot. Still slowly ramping memory up. I then reset windows security and rebooted. Still doing it. I’ve verifyrepository and WMI repository came back consistent. delivery optimization has been turned off so it’s not that recent issue and AppX, but WMIproviderhost had been steady climbing upwards of 500mb of ram usage before restarting comp. Any ideas?41Views0likes1CommentWindows 11 account issues: lock screen skipped, device not showing in Microsoft account
Hi everyone, I’m facing a few strange issues on Windows 11 that seem to be limited only to my main user profile, and I’m hoping to fix them without creating a new profile and migrating all my data. Settings > Apps > Advanced app settings: I see a sign-in-related issue & an error code 0x80860010. The lock screen is skipped when the PC starts. On power-on or restart, the lock screen flashes for a split second, and then Windows directly goes to the PIN entry screen. This happens only on my main user account. If I create a new local or Microsoft account, the lock screen works perfectly even after a restart or cold boot. My Windows PC does not appear under Devices on my Microsoft account page, even though the PC is signed in with my Microsoft account locally. I’ve already tried restarting, signing out and back into my Microsoft account, checking sign-in options, and testing Fast Startup on and off. Since everything works fine on newly created accounts, I believe my existing user profile or account state may be corrupted. I’m trying to avoid creating a new profile and manually migrating data if possible. Any guidance on repairing the current user profile, re-linking the device to my Microsoft account, or restoring normal lock screen behavior would be greatly appreciated. Thanks in advance for any help. ~Gourav40Views0likes1CommentSave the date: Windows Office Hours - January 15, 2026
Join us for our next monthly Windows Office Hours, January 15, from 8:00-9:00 AM PT! We will have a broad group of product experts, servicing experts, and engineers representing Windows, Microsoft Intune, Configuration Manager, Windows 365, Windows Autopilot, security, public sector, FastTrack, and more. They will be standing by -- in chat -- to provide guidance, discuss strategies and tactics, and, of course, answer any specific questions you may have. For more details about how Windows Office Hours works, go to our Windows IT Pro Blog. If you can't make it at 8:00 a.m. Pacific Time, post your questions on the Windows Office Hours: January 15th event page, up to 2 days in advance.49Views0likes1CommentWindows 11 upgrade failed as it says "The PC must support TPM 2.0"
I have a powerful gaming PC built a few years ago with an Intel i7 8th gen processor, 16GB RAM, RX 560 4G graphics card and 512GB SSD. This error pops up when I was planning to upgrade Windows 10 to Windows 11 on my pc: This PC must support TPM 2.0 It directly comes from Windows 11 setup utility and tells me this pc doesn't currently meet windows 11 system requirements. How can I fix "This PC must support TPM2.0" error so I can finished updating to Windows 11 from Windows 10.Solved13KViews0likes10Comments