Forum Widgets
Latest Discussions
Windows 11 25H2 desktop shell broken after January updates
Hello, We are seeing a repeatable issue after upgrading users to Windows 11 25H2 and installing the January 2026 cumulative updates, and I’m trying to determine if this is a known or emerging regression. Affected machines are on OS Build: (10.0.26200.7623) Issue Summary After the update, some users experience a broken Desktop shell: Desktop folder icons do not open when double-clicked Recycle Bin does not open from the Desktop Right-click context menus appear, but Open / double-click does nothing The same folders open normally when accessed via File Explorer using the full path Issue affects only certain users, but we have now seen it on multiple machines Recycle Bin being affected suggests this is not a file or OneDrive issue, but a Desktop shell / namespace problem. Environment Windows 11 25H2 January 2026 cumulative updates installed Microsoft 365 environment OneDrive in use with Desktop Known Folder Move enabled Issue appeared after the 25H2 + January CU combination Troubleshooting Already Performed Restarted Explorer, ShellExperienceHost, StartMenuExperienceHost Cleared Explorer Bags / BagMRU (HKCU) Reset icon and thumbnail caches Forced OneDrive files to be local (“Always keep on this device”) Renamed affected folders (removed special characters) Verified desktop path resolution Confirmed issue persists across reboots In at least one case, clearing Explorer Bags caused the Desktop to fail to re-render until reboot, further pointing to shell state corruption. Observed Behavior Desktop icons visually render Click handlers do not fire Recycle Bin (CLSID object) is non-functional from Desktop File Explorer itself continues to work normally Expected Behavior Desktop icons and shell objects (including Recycle Bin) should open normally. Question Has anyone else seen reports of: Desktop shell / namespace issues Recycle Bin not opening Desktop icons becoming non-interactive after Windows 11 25H2 + January cumulative updates, particularly in environments using OneDrive Known Folder Move? If this is a known issue or being investigated, any confirmation or guidance would be appreciated. Thanks.NVG_FSPJan 21, 2026Copper Contributor318Views1like2Commentshelp with windir and system32 in quality enviroment
about a month ago i reinstalled windows 11 ( home) and so far not got older updates as i try to reset the windows updater i discover in one step ( after the rename of softwaredistribution and catroot steps) has windir and system 32 shown below cd /d %windir%\system32 than has abunch of regsvr32 dll to register anyway a error shows in red ( command prompt) saying cant be located or found in summary) so find how to fix it and no problems until after its fixed! when i apply this fix ( all profiles tab in box and add) the command prompt ( cmd) is gone cant open nor is windows key and x to bring up that list ( task manager commpand prompt, device manager etc...) and defrag is not able to run either to open the cmd ( command prompt ) i have to use windows key and r for box and than gives message im not administrator or words to that affect find fix for that but rather strange anyway ( not the other missing things) how do i go and fix this issue ? note i had to delete the fix above to get normal working functions again i cant find anything that mentions this or a fix i dont understand how a "fix " can affect or disable things this is link to show the step i mentioned i.e step 5 https://learn.microsoft.com/en-us/troubleshoot/windows-client/installing-updates-features-roles/additional-resources-for-windows-update51Views0likes2CommentsWindows 11 just started to chew up RAM. ~15 GB unaccounted for.
Hey guys, possible this is a known thing, but in the last few days, I've noticed a huge amount of memory getting consumed by seemingly nothing or some background service. Which I only really noticed since Star Citizen complained about having less than 8 GB of free memory. I have 64 GB of RAM here, and ~15 GB is not accounted for. The consumption got so out of hand that I had to restart my computer to keep it at bay.... I sort of wonder if this is that new Windows 11 recording feature. not sure, any ideas? Is there any software that can tell me what's happening in the background?Urmis1405Jan 21, 2026Copper Contributor403Views0likes3CommentsI have Administrator rights but can't turn on location services...HELP! ;-)
My account shows that I have administrator rights, but Location Services is greyed out. How can I get that working? I'm not tech-savvy, so I'm not very good at searching, or at least finding the right words for the question. Thanks!JDeGeorge1962Jan 21, 2026Occasional Reader8Views0likes0CommentsWindows 11 Taskbar Search Box Keeps Loading After Opening
After upgrading the system to Windows 11, clicking on the taskbar search box continuously displays a loading state (spinning circle or no results). However, the search function works normally on another computer upgraded to the same version. It is currently unclear whether this issue is caused by differences in system configuration or corruption of the index. A targeted repair solution is requested.ThatcherwJan 21, 2026Iron Contributor47Views0likes2CommentsSecure Boot Certificate Updates via InTune Policy
We are currently having issues applying the settings required to install secure boot cert updates using the InTune policy method. A brief overview to quickly explain : We are a reasonably large company managing a mix of over 10,000 Windows and iOS devices. Our Windows devices come from the supplier with the Professional edition of Windows pre-installed, this is then changed via an Enterprise key as part of our Autopilot enrolment process and activated via our users subscription license. To all sense and purposes Windows looks and feels like the Enterprise edition, indeed if you check using winver, system settings and activation status for example then Windows tells us that it is the Enterprise edition. However, if you check the licensing using slmgr /dli it shows that the licensing has been reverted back to the OEM Professional edition as pre-installed by the supplier on purchase. This may have always been the case but until very recently has gone unnoticed. Whilst testing the rollout of an InTune policy to allow secure boot cert updates as detailed here : Microsoft Intune method of Secure Boot for Windows devices with IT-managed updates - Microsoft Support , this is failing because the policy is rejected by licensing error : MDM PolicyManager: Policy is rejected by licensing, Policy: (ConfigureMicrosoftUpdateManagedOptIn), Area: (SecureBoot), Result:(0x82B00006) Unknown Win32 Error code: 0x82b00006 InTune reporting directly on the policy shows this as error 65000 We are able to change the key by using slmgr and a combination of MAK\KMS\OEM but whatever keys are applied this always reverts to being the OEM Professional key after the device has been restarted. I have seen that there is a group policy method for setting the required settings for the secure boot cert updates to work, this however seems a very backward approach by Microsoft in an area where they are trying to promote a cloud-first policy. Indeed since we rolled out Windows 11, we as an organisation have been moving anything that we can to cloud in readiness for retirement of our on-prem estate. Microsoft's response to my recent support request was that this is expected behaviour, which to all sense and purposes is not what i would class as a solution. Has anyone else had the same issues when using the InTune policy method, and was a solution found or did you have to return to the dark ages and resort to group policy? There seem to be lots of posts online referring to access to specific registry keys being blocked going as far back as 2024, the suggested script to resolve these permissions and suggested KB articles have not resolved the issue.4Views0likes0CommentsWindows Explorer doesn't show video thumbnails anymore [Win11Pro]
For several days now, Windows Explorer has not been displaying video thumbnails; instead, the program icon is displayed. This only affects video files (mp4, avi, mov, gif, etc.)—other icons, such as those for images and PDFs, are displayed correctly. It affects all folders on the system. No changes or updates have been made to the video player. Videos play correctly in the player. The problem with video thumbnails also exists in WhatsApp Desktop (installed via Microsoft Store). Version: Windows 11 Pro 25H2 (Build 26200.7171) Update status: latest (without beta) Attempted fixes: • Deleted thumbnail/icon cache • DISM /Online /Cleanup-Image /ScanHealth • DISM /Online /Cleanup-Image /RestoreHealth • sfc /scannow all unsuccessful regarding the thumbnailsStefanSKJan 21, 2026Copper Contributor141Views0likes3CommentsHow can I find and remove duplicate files on Windows 10/11?
I was organizing my computer recently and found a lot of duplicate files. I don't know how to deal with them. I use Windows 10 and want to find a simple way to find and remove duplicate files. Is there any recommended software or steps? I hope to find all the duplicate files at once, clean them up quickly, and free up some space. Thank you for your help!SolvedQuinnQuinnJan 21, 2026Silver Contributor128KViews4likes20CommentsHow to disable the Smart Charging feature in Windows 11?
Following the system update, a power management feature named Full Intelligent Charging has been automatically enabled. I wish to manually disable this within Settings (System > Power/Battery) to revert to standard charging mode, but no explicit toggle option has been found. Please advise on the specific path or method to disable this feature.YarisyoyoJan 21, 2026Bronze Contributor82Views0likes2CommentsThe folder named "Delivery Optimization" suddenly appears in the D drive in Windows 11 system
A folder named "Delivery Optimization" was found in the root directory of the D drive. It is currently unclear whether the folder is generated by the system, used for update caching, or an abnormal file. Please explain whether it can be safely deleted and describe the specific function of this folder.DebioraJan 21, 2026Iron Contributor29Views0likes1Comment
Resources
Tags
- Features1,899 Topics
- configuration1,835 Topics
- device management1,219 Topics
- Update management968 Topics
- Application Management856 Topics
- security736 Topics
- deployment521 Topics
- community400 Topics
- accessibility255 Topics
- licensing219 Topics