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Internal mails get sent to primary smtp instead of alias
Hey there, in our company we have a service mailbox (user mailbox) with several aliases for different top level domains. Before they were all separate mail boxes with different mail rules, but for simplicity and management we merged they all on the main (.com) domain and combined the mail/forwarding rules. Now we have the issue that internal mails sent/forwarded to the alias domains, automatically get resolved and sent to the primary SMTP address and therefore the mail rules don't get triggered. Alias also won't show in the mail header. We have already deleted all offline address books(OAB), enforced the use of the GAL (via client and registry) and cleared all caches. Also, not all internal mail accounts are affected, since this usually happens with accounts which are in the delegation of the service mailbox (via security group) yet not all of them are affected. Any suggestions?sumpfJun 20, 2025Copper Contributor1.4KViews0likes7CommentsNeed expertise advise on an event of mass mail-send
Hi all, We have a consultation from one of the application team about a mass mail that they are planning to send the number of emails is 60k, the challenge here is we cannot ask them to create group and send out an email because each of the recipient will be sent with a distinctive attachment and distinctive mail body content, hence no solution will work for now. We have a hybrid exchange setup with an Open SMTP Relay that connects to around 32 Exchange onprem servers and these servers will route those mails to Office365 Exchange Online as all of our mailboxes are hosted in Exchange Online. ALthough i am suggesting them to break these down to smaller batches and send in different time-slots giving 30 minute gap after each gap. I just want to be thoughtful and give the best suggestion, so what are all the things i would need to look into from Exchange standpoint and end to end monitor the situation.PoorMens_BravoJun 20, 2025Copper Contributor78Views0likes4CommentsOutlook Intermittently not Displaying Notifications
My department has a daily Standup meeting led by the CTO of our company. It includes all of our developers, the CEO and myself, the admin. For the last several weeks, we've had a very puzzling issue where Outlook notifications for these meetings do not display for random participants. The problem will affect a handful of users for a few days, and then move on to different participants for another few days, and so on. For the last couple days, it has been my turn not to get notifications. All my settings are correct, and I'm getting notifications for other meetings in my schedule, just not this one. The meeting is set to display a notification 15 minutes before start There are no restrictions on notifications in either my Outlook settings, or Windows settings My Teams status is set to Available Do Not Disturb is set to Off Focus Time is also set to Off My desktop computer is plugged in, with no option for Battery Saver We do not use any Add-Ins with our mail clients It's embarrassing for me that the devs and C-suite get to start every call asking who didn't get the notification. I don't like that this naturally progresses to a lot of criticism of Microsoft from our Mac-using developers. I'm unable to find any resources on the web to help me, so here I am. Can someone please tell me how permanently to remove this topic from the top of our daily meeting agenda? Thank you.Dr_SnoozeJun 18, 2025Copper Contributor96Views1like3CommentsRoomfinder x onprem rooms
Some users are starting to report that they can't see the room status in room finder that used to work. The roomlist where there are rooms whose accounts are on-prem, all rooms appear as unchanged, the list where there are rooms that have already been migrated, the status is fine. If the user opens the scheduling assistant and adds an on-prem room, the status is also fine. The status is the same in outlook desktop and online outlook, but mobile outlook works without a problem. Has anyone encountered this?peterzbillaJun 18, 2025Copper Contributor63Views0likes2CommentsRemoving Public Folders in Exchange 2016 Hybrid
We have Public Folders, and Public Folder Mailboxes in Exchange 2016 Hybrid. All users' mailboxes have been migrated to Exchange Online. We want to discontinue, remove / Delete Public Folders in Exchange, don't want to migrate onto Exchange online. What is the best practice to delete Public Folders in Exchange 2016? Any guidelines to check Public Folders usage, backup, removing without business interruption much appreciated. Thanks in advanceVKantamneniJun 17, 2025Copper Contributor72Views0likes2CommentsLogin Probleme Apple Mail
Hallo Zusammen, bis Mitte Juli lief bei uns alles wie gewohnt: Wir haben Outlook im Office 365 Abo. Dieses wird auf Mac und Windows genutzt. Der Account vom Chef (Mac) wird auf den Macs der Assistentinnen ebenfalls abgerufen. Er ruft seinen Account zusätzlich Zuhause (Macbook) und iPhone ab. Wie gesagt bisher ohne Probleme. Seit Mitte Juli geht nichts mehr bei ihm. Nur wenn ich die moderne Authentifizierung abschalte klappt alles wie vorher. Dafür können sich dann diverse andere Kollegen nicht mehr in Outlook (Windows) anmelden und nur noch den OWA nutzen. Support ist überfragt und sagt, dass man nur noch auf drei Clients einrichten kann. Das ist aber ja keine Lösung. Habt ihr eine Idee? Vielen Dank vorab540Views0likes2CommentsMS Exchange stopped working on mac
My work account stopped working on mac Mail. I signed out and tried signing in again but I got the attached error. I tried signing in to exchange with Canary Mail on mac but not succeeding there either. Not sure whether the problem is from MS, mac, or my workplace's new 2-step authentication procedure.JubeenJun 16, 2025Copper Contributor501Views0likes2CommentsCan't get Exchange inbox to sync on Android Outlook app
I have been dealing with this issue for a year. I am an IT Tech and I cannot get my email to sync on my phone and the other techs can't figure it out either. I downloaded the Outlook app on my phone and set my work account up manually (adding server and domain name, etc) and by choosing Exchange. But the inbox will not sync. I tried it on my wife's phone as well but it also will not sync the inbox so I have a feeling that there is something wrong with my account. My coworker logged into his account on my phone and his inbox immediately synced, so I don't think it is an issue with my phone but possibly an issue with my account. I even deleted my email account in the EAC and created a new one but I am having the same problem. My organization uses Exchange 2013. Things I have tried on my phone- restarting phone, changing settings in the Android Outlook settings: battery is set to unrestricted, "allow data usage while data saver is on" is set to on, and turning off "remove permissions if app is unused". Is there a setting in either the Microsoft 365 admin center or the Exchange admin center that I need to change?cgguidettiJun 16, 2025Copper Contributor112Views0likes2CommentsExchange Online access via PIM
Hi, We are looking to grant more granular access to the Exchange Online portal for our support teams instead of the Exchange Admin Entra role. The idea is to set up cloud security groups, onboard them to PIM and grant the users eligible assignments. The groups would be then assigned to the Exchange Online role groups (RBAC) in the Exchange Portal. It appears though that Exchange Portal requires mail-enabled security groups and mail-enabled security groups cannot be onboarded to PIM. Does anyone know if this is by design? What is the alternative solution to grant JIT access to the Exchange Portal instead of the Entra role or the standing access of the users assigned directly to the RBAC roles on the Exchange Portal? Many thanks.GyongyiCPUJun 16, 2025Copper Contributor711Views1like2Comments
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