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some sent emails are missing and moving to "recover deleted items"
hello , we are using on-premises exchange server 2016 in my environment. and we are using microsoft outlook 2019 & 2021 . i have one question : i notice that the sent emails for all users are appear in "recover deleted items" , however these emails are not deleted and still exist in sent items folder . so it is appear the same emails in "sent item" folder and in "recover deleted items" , which i think very weird . i have one incident : one of my user is encounter a weird problem , that some sent emails are weirdly disappear from "sent item" folder but he never delete them , and we can found these items in "recover deleted items" , but the restore option in "recover deleted items" didn't restore the email to the user mailbox . however i don't have any problem mention in healthreport for my exchange server , all in good condition . what may be the problem ?spring8080Jan 26, 2026Copper Contributor8.5KViews1like13CommentsTeams calendar for exchange on prem users not working
Hello I am having issues to make Exchange On prem users use Calendar on teams. Initially Client autodiscover was blocked externally but they added a cname and open flows but I am still having issues to makecalendar on teams work HCW as passed and new hybrid dedicated app was used any help is welcomesandiven1154Jan 22, 2026Copper Contributor114Views0likes2CommentsFeedback to users who report phishing
Hi, is it possible to create a power automate flow to find submissions from users and as soon as MS has added a verdict to a submission as real phish send a notification back to the user who has reported it? Trying to figure out what is needed for such integration and build a flow but I am stuck. Anyone who has built that and like to share learning?Dkr78Jan 21, 2026Copper Contributor839Views0likes1CommentMicrosoft Exchange refers to an older certificate that no longer exists, ID 12023.
We have one Microsoft Exchange 2013 server. The Windows Application log periodically displays the ID 12023 entry, which states that Microsoft Exchange could not load the certificate with the thumbprint 3E8XXXXXXXXXXXXXXXXXXXXXXXXXXXX from the local computer's personal certificate store. This certificate was deleted because it expired, and a new self-signed Auth certificate was created. Now, when running the Get-AuthConfig | Format-List CurrentCertificateThumbprint, PreviousCertificateThumbprint, NextCertificateThumbprint command, only the current certificate is displayed. The Microsoft Exchange 2013 server is running. The question is, what should I do to remove the ID 12023 entry from the Windows Application log?Olex123411Jan 21, 2026Copper Contributor172Views0likes4CommentsKeep user account but provision new empty mailbox
i did ask in another forum but thought i would ask here as it seems impossible... we are hybrid exchange. We have litigation hold and purview retention policies in place. We have a scenario where an existing user is moving to a new role and her existing mailbox needs to be dissociated from her AD account and a new clean mailbox provisioned. The original mailbox needs to stay as inactive and searchable via ediscovery. Is it possible? I have asked AI and its said: Make sure all the holds and retention policies are in place Move the AD account to a non-syncing OU and run a delta sync The mailbox should show as inactive in exchange online Then it tells me to run Set-User <UserUPN> -PermanentlyClearPreviousMailboxInfo but ONLY if the recipient type shows as MailUser or User This is where i am stuck as it is still UserMailbox. It told me to restore the cloud only object which i did. But it still shows as RecipientType = UserMailbox when i check. Its now just a cloud only account, it has no license. The mailbox is inactive but its still a UserMailbox Is what i am trying to do possible? Would now just changing the cloud only account to have a new email address be the only way to retain it and then sync back the on-prem account?np123Jan 20, 2026Copper Contributor12Views0likes0CommentsDMARC rejection after Exchange upgrade
I'm having problems with inbound emails getting bounced as Undeliverable due to DMARC rejection. For many years I've had my email come through Fasthosts / Livemail to my own domain (qts.org.uk) with catch-all forwarding set to forward everything to my GMail account. Just recently Fasthosts have upgraded their servers to Exchange and I've started getting DMARC rejections from GMail which start Diagnostic information for administrators: Generating server: exchange2019.livemail.co.uk Total retry attempts: 1 (my gmail email address) t1-hex-xprelay.gem.livemail.co.uk Remote Server returned '550 5.7.26 Message rejected by DMARC policy by gmail.com. Please use your own email address as the sender, instead of (sender's email address). [MSG0009]' Which bounce from Fasthosts / Livemail back to my GMail address. My own domain has SPF, DMARC, and DKIM configured I've done a little digging and it appears to only affect senders from originating domains with DMARC set to reject. So either GMail has coincidentally become much more strict (possible) or Fasthosts are somehow failing to forward emails fully transparently. I have spoken to Fasthosts and logged the issue with them and was not impressed so I hope the experts here can offer a solution I can forward to them.QuentinStephensJan 16, 2026Copper Contributor18Views0likes0CommentsAutoreseed, now what?
Have had a disk failure in a four server Exchange SE DAG with autoreseed enabled. New disk inserted, but now what? What I can google and AI myself to is something like this: Bring the new disk online Remove the broken mount point by deleting the mount point folder that does not lead anywhere Create a New Simple Volume and mount it in an empty NTFS folder Format it as per our standard, ReFS 64K and label to our standard (same as the old one) Does the experts agree that this is all there is to it? Many thanks!SolvedMartenTJan 16, 2026Copper Contributor72Views1like6CommentsModern Auth EWS error 50199 when signing from Crestron Touchpanels
Good Afternoon, All I am having a difficult time nailing down this issue. I have a few Crestron TTS-770s that were, up to last week, working correctly by pulling Calendars data with EWS. They were configured with a service account signed into EWS using 'modern authentication'. This week, these panels have disconnected and report that 'Needs to be authorized' as the EWS status. I have verified that CA is not blocking sign in, the account is excluded from MFA policies, and is correctly licensed for Exchange Access. We do not use Intune for device management. When I attempt to re-register the device, I follow the prompts until I am prompted to close the browser window; The device spins, then fails to connect with the status above. I have attempted this with the service account and my own Admin account with MFA, to the same result. Entra Enterprise Apps Sign-in logs show a 'Successful' entry, then immediately after, a 'Failed' entry with an error '50199'. I had not made changes to any of the URIs before initial failure, and any additional entries or changes do not change the results of the error. Initial URI was configured to 'https://app.noop' (no idea, was configured before I got here, and I hadn't needed to change it), I have attempted combinations of our Tenant URI, ' https://login.microsoftonline.com/common/oauth2/nativeclient', and other 'fixes' I had found while GTS-ing. I additionally have set my 'legacy authentication' and 'legacy applications' CA polices to read-only for troubleshooting. I am working to disable OAuth2ClientProfile on Exchange Online temporarily for troubleshooting. Does anyone have any ideas? Please let me know if any additional information is needed, or if needed to post in another location. Thank YouRichardDJan 15, 2026Copper Contributor34Views0likes0CommentsUpgrading to Exchange SE
Hi, I currently have Exchange 2019 and need to upgrade to SE. When attempting an upgrade the process didn't appear as expected. Articles I've read basically said the process should be the same as a regular CU upgrade. When I run setup from the ExchangeServerSE-x64 iso, I get an Add Server Role window, instead of the expected upgrade method. The window presents 3 Roles, 2 are ticked, and they're all greyed out. The Next button has no function. I have Standard Edition 15.2 2562.17 (CU15). When checking my build number online, it is listed as the SE version, released July 1st, 2025. When I run Get-ExchangeServer, the Edition = Standard. Should it not say Subscription, or maybe SE? How do I verify my installation is actually SE? ThanksSolvedSteveJDJan 12, 2026Copper Contributor185Views1like3Comments
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