outlook
754 TopicsOutlook Intermittently not Displaying Notifications
My department has a daily Standup meeting led by the CTO of our company. It includes all of our developers, the CEO and myself, the admin. For the last several weeks, we've had a very puzzling issue where Outlook notifications for these meetings do not display for random participants. The problem will affect a handful of users for a few days, and then move on to different participants for another few days, and so on. For the last couple days, it has been my turn not to get notifications. All my settings are correct, and I'm getting notifications for other meetings in my schedule, just not this one. The meeting is set to display a notification 15 minutes before start There are no restrictions on notifications in either my Outlook settings, or Windows settings My Teams status is set to Available Do Not Disturb is set to Off Focus Time is also set to Off My desktop computer is plugged in, with no option for Battery Saver We do not use any Add-Ins with our mail clients It's embarrassing for me that the devs and C-suite get to start every call asking who didn't get the notification. I don't like that this naturally progresses to a lot of criticism of Microsoft from our Mac-using developers. I'm unable to find any resources on the web to help me, so here I am. Can someone please tell me how permanently to remove this topic from the top of our daily meeting agenda? Thank you.96Views1like3CommentsRoomfinder x onprem rooms
Some users are starting to report that they can't see the room status in room finder that used to work. The roomlist where there are rooms whose accounts are on-prem, all rooms appear as unchanged, the list where there are rooms that have already been migrated, the status is fine. If the user opens the scheduling assistant and adds an on-prem room, the status is also fine. The status is the same in outlook desktop and online outlook, but mobile outlook works without a problem. Has anyone encountered this?53Views0likes2CommentsLogin Probleme Apple Mail
Hallo Zusammen, bis Mitte Juli lief bei uns alles wie gewohnt: Wir haben Outlook im Office 365 Abo. Dieses wird auf Mac und Windows genutzt. Der Account vom Chef (Mac) wird auf den Macs der Assistentinnen ebenfalls abgerufen. Er ruft seinen Account zusätzlich Zuhause (Macbook) und iPhone ab. Wie gesagt bisher ohne Probleme. Seit Mitte Juli geht nichts mehr bei ihm. Nur wenn ich die moderne Authentifizierung abschalte klappt alles wie vorher. Dafür können sich dann diverse andere Kollegen nicht mehr in Outlook (Windows) anmelden und nur noch den OWA nutzen. Support ist überfragt und sagt, dass man nur noch auf drei Clients einrichten kann. Das ist aber ja keine Lösung. Habt ihr eine Idee? Vielen Dank vorab540Views0likes2CommentsCan't get Exchange inbox to sync on Android Outlook app
I have been dealing with this issue for a year. I am an IT Tech and I cannot get my email to sync on my phone and the other techs can't figure it out either. I downloaded the Outlook app on my phone and set my work account up manually (adding server and domain name, etc) and by choosing Exchange. But the inbox will not sync. I tried it on my wife's phone as well but it also will not sync the inbox so I have a feeling that there is something wrong with my account. My coworker logged into his account on my phone and his inbox immediately synced, so I don't think it is an issue with my phone but possibly an issue with my account. I even deleted my email account in the EAC and created a new one but I am having the same problem. My organization uses Exchange 2013. Things I have tried on my phone- restarting phone, changing settings in the Android Outlook settings: battery is set to unrestricted, "allow data usage while data saver is on" is set to on, and turning off "remove permissions if app is unused". Is there a setting in either the Microsoft 365 admin center or the Exchange admin center that I need to change?112Views0likes2CommentsDuplicate Messages in Outlook Desktop
When users move items from their primary email account through Outlook Desktop, into their Online Archive or another shared mailbox that they have automapped to their Outlook profile we are seeing that Outlook will make a copy of the email, move the message to the intended folder and then permenately delete the original email message. Assuming this is intended behavior in case there is an issue with the original email during the time the item is moving from one account to another. Issue is that when users are bulk cleaning up items from one account to another or are under litigation hold, this causes a ballooning of the data until the data is automatically purged.456Views0likes1CommentScheduling Assistant no longer functional?
I note that I see Microsoft have announced an inncident, however, i'm not completely sure these are related: https://admin.cloud.microsoft/?#/servicehealth/:/alerts/EX1092751 A few weeks ago we had no issues making use of the scheduling assistant feature when inviting users, however, this seems now to have broken. Oddly enough if I was to add one of these users calendars to my own I can still browse them without issue, it's only durig the scheduling function that it is left completely grayed out. On investigation, it appears tied to users setting their working hours, by default this appears turned off for users, but if I was to set this, it does seem to work, albeit after some time waiting. Could this be due to an issue from MS, an unexpected change from MS (Places?) or something else? But it seems it's no longer pull the data from the same location, and as such, we're a bit confused as to why.131Views0likes3CommentsHow to Block PST Files for the New Outlook for Windows
An OWA mailbox setting is available to block PST access for the new Outlook for Windows client. The setting mimics controls available for Outlook classic, where companies have been blocking PST access for a long time. Once email is in a PST, it’s invisible to any of the compliance solutions that organizations pay for. It’s also invisible to Copilot, which might not be a bad thing… https://office365itpros.com/2025/06/09/block-pst-access-new-outlook/39Views1like0CommentsHow do you make a Shared Mailbox the default Send From account? (New Outlook)
I'm using Outlook for Windows version 1.2025.109.100 (on behalf of another user). I'm reading some suggestions online that say you need to add the account to Outlook first before making it the default Send From. I'm also looking at the Help section in Outlook that directs you to change this in the Compose and Reply settings. However, it's not possible to sign into a mailbox that isn't a user. I thought you used to be able to 'sign into' a shared mailbox using your own account but that is not the case now (perhaps it never was?). What it seems like is that we instead need to convert "Accounting" to a User account, give it a license, then sign into it in Outlook. That's not a Shared Mailbox - that's a user mailbox. I don't want to create a point of weakness for a potential cyber-attack (which we've had several). I can't really set up MFA for this account that no one can maintain. And I really don't want to have to spend money on a license to do something just because one piece of software is incompatible. Having to repeatedly instruct people and then repeatedly remind them to change their FROM account is just bonkers. On Outlook for Mac, as long as you're in the Shared Mailbox, the default FROM is that mailbox. (but, don't get me started on how much better the Mac version of Outlook is than the Windows version - see: All Accounts)533Views0likes3CommentsSpam Events Reappear on Calendar
Spam calendar events keep reappearing on an iPhone despite purging the source .ics emails from the user’s Exchange Online mailbox. Details: The spam events originally came from .ics attachments sent to a distribution list (info@...) that the user is a member of. The user’s mailbox was searched using Microsoft Purview; four matching items were found and purged using New-ComplianceSearchAction -Purge -PurgeType HardDelete. The purge completed successfully with Item count: 4, Failed count: 0, and Status: Completed. Despite this, the same 4 emails reappear in subsequent compliance searches. The mailbox has no litigation hold, retention hold, or in-place hold enabled. The recurring spam events continue to show up on the iPhone calendar after deletion. Why do the messages still appear in content search after a successful purge, and how do I fully remove the associated calendar events from the iPhone? Any help here would be greatly appreciated!75Views0likes1CommentOutlook Search Folder for External Senders
I'm using the Outlook M365 desktop app on the current channel and Exchnage 2019 in Hybrid mode with Exchange Online. We route all mail inbound and outbound via Exchange Server. I'd like to create a search folder in Outlook to show only mails from external senders. The issue is the only criteria I can seem to create would rely on the From field and this seems to map to the SenderName on the MailItem object in Outlook. This is not the actual sender's mail address that would include the @domain etc but rather seems to be the senders name which is arbitrary from I can see e.g SomeSender. How to create a search folder based on the senders actual address?362Views1like8Comments