Office 365 Problems
Hello everyone, I have been experiencing the following problem since today: As soon as I try to open Excel, Word, Outlook, etc., they close again immediately. Online repair and reinstallation did not improve the situation. Some of my colleagues are experiencing the same problem. Background: We roll out updates at intervals. The users who were in the first interval are experiencing these problems. The update interval has been stopped, but unfortunately I can no longer undo the update. The following version is displayed: Version 2509 Build 16.0.19231.20138. The computers are running Windows 11 with the 24H2 update. Does anyone have the same problem or know a solution? Thanks in advance.External people can't open files with Sensitivity Label encryption.
Question: What are the best practices for ensuring external users can open files encrypted with Sensitivity Labels? Hi all. I've been investigating proper setup of sensitivity labels in Purview, and the impact on user experience. The prerequisites are simple enough, creating and configuring the labels reasonably straightforward, and publishing them is a breeze. But using them appears to be a different matter! Everything is fine for labels that don't apply encryption (control access) or when used internally. However, the problems come when labels do apply encryption and information is sent externally. The result is that we apply a label to a document, attach that document to an email, and send it externally - and the recipient says they can't open it and they get an error that their email address is not in our directory. This is because due to the encryption, the external user needs to authenticate back to our tenant, and if they're not in our tenant they obviously can't do this so the files won't open. So, back to the question above. What's the easiest / most secure / best way to add any user we might share encrypted content with to our tenant. As I see it we have the following options: Users have to request Admins add the user as a Guest in our tenant before they send the content. Let's face it, they'll not do this and/or get frustrated. Users share encrypted content directly from SharePoint / OneDrive, rather than attaching it to emails (as that would automatically add the external person as a Guest in the tenant). This will be fine in some circumstances, but won't always be appropriate (when you want to send them a point-in-time version of a doc). With good SharePoint setup, site Owners would also have to approve the share before it gets sent which could delay things. Admins add all possible domains that encrypted content might be shared with to Entra B2B Direct Connect (so the external recipient doesn't have to be our tenant). This may not be practical as you often don't know who you'll need to share with and we work with hundreds of organisations. The bigger gotcha is that the external organisation would also have to configure Entra B2B Direct Connect. Admins default Entra B2B Direct Connect to 'Allow All'. This opens up a significant attack surface and also still requires any external organisation to configure Entra B2B Direct Connect as well. I really want to make this work, but it need to be as simple as possible for the end users sharing sensitive or confidential content. And all of the above options seem to have significant down-sides. I'm really hoping someone who uses Sensitivity Labels on a day-to-day basis can provide some help or advice to share their experiences. Thanks, Oz.
Our mail domain isn't safe by default for Exchange Online users
Hello all, Our PR Team requested to force automatic download of pictures for internal letters that are sent by the team. We decide to use GP setting "Automatically download content for e-mail from people in Safe Senders and Safe Recipients Lists" from Office an administrative template. It works fine for users with on-prem mailboxes because our mail domain is in the Safe Senders by default, but it doesn't work for users with mailboxes in Exchange Online. For EO mailboxes, pictures of internal letters are not downloaded automatically in classic Outlook. They have to add "@<our mail domain" to Safe Senders list to download pictures automatically. Any attempts to add the same domain by using Set-MailboxJunkEmailConfiguration fail because "the domain is the default mail domain"! (And should be treated as safe). Headers show that letters are not "Anonymous" but internal. It looks like a bug, or we missed something in our Hybrid configuration. Any ideas? King regards, Dmitry Horushin
My Tasks in Planner - Assigned to Me. Not Showing in Outlook ToDo Sidebar
Within the new Outlook, I leverage the functionality to drag a task from the ToDo sidebar and place it in my Calendar as a way to block time for completing that task. However, not all tasks show up in the Outlook ToDo sidebar. The category "Assigned to Me" does not show up meaning any task that was assigned to me in a plan I cannot place in my calendar. Struggling to find a uniform way to manage my tasks when there isn't complete visibility and uniformity in Microsoft's tools. And when will there be an updated mobile solution to Planner? The current outdated (and not supported) app does not include any premium plans, just basic.
Outlook Calendar No Longer Syncing with MS Bookings for One Staff Member
Hi everyone, One of our MS Bookings users (listed as staff on a shared calendar) has the “Events on Office calendar affect availability” option turned on, which allows her Outlook calendar to sync with MS Bookings. This was working fine before, but we recently noticed that it stopped syncing — her Outlook calendar events are no longer reflected on the MS Bookings side, even though the option remains enabled. All other staff members on the same shared calendar with that setting turned on are syncing normally. Has anyone experienced this before? What could be causing this, and how can we troubleshoot it? Thanks in advance for any help!
How do you identify the "You've joined the xxx group" emails?
When you join a microsoft 365 group via Outlook you get an email (apparently from yourself) to say you have joined it. How do you actually identify these emails on Exchange? I've looked at the headers but nothing really stands out. I need to exclude these types emails from rules.
Bookings notification email does not include custom field information
Bookings notification emails only include the service name, customer name, and date/time. It is important that other fields, especially custom fields and the person with whom the appointment is made (as applciable), are included in the email notification. Otherwise, it is too difficult to understand with whom the appointment is made or actions that need to be taken to prepare for the appointment based on the data collected from custom fields. This lack of data makes Bookings nearly useless except for personal bookings where only one person needs to know info about their own appointments.
Has Your Organization Set Up a Viva Engage Community for Microsoft 365 Collaboration?
Hi everyone! As a trainer, I often get great questions during my Microsoft 365 sessions. While I share answers live, only the attendees benefit—leaving many others without that valuable info. I’ve already set up a Microsoft Learning Pathways SharePoint site as a resource, but I’m exploring ways to extend knowledge-sharing beyond the classroom.Has anyone created or participated in a Viva Engage community to share tips, answer questions, and collaborate around daily Microsoft 365 tools? I’d love to hear about your experiences, best practices, or ideas on how to maximize impact and reach across your organizations. Thanks in advance for sharing! Let’s empower everyone to get more from Microsoft 365.😃
