outlook
2148 TopicsOutlook Desktop users continually prompted for credentials On-Prem Exchange SE
Battling ongoing issues with users being continually prompted for password using Outlook 2024 LTSC with on-prem Exchange 2019 SE. Removed Windows credentials, turned off cache mode, removed shared calendar(s), outlook connection status seems fine. Only (temp) workaround seems to be removing mail profile and recreating it. All other network resources on domain are fine. Any input appreciated. Thanks231Views1like3CommentsOffice 365 issues
We have an end user that started with us approximately a year ago. Shortly after he started he began noticing that his status would go away on a fairly regular basis on MS Teams. We tried uninstall/reinstall, resetting, repairing and the problem persisted. Since he was a relatively new hire we were thinking it was something with his laptop so we replaced and the issue returned. Turned in a ticket with our Office 365 vendor who in turn opened a ticket with Microsoft. After some initial testing they sent a Teams install file that seemed to fix the issue. Since that time he has regularly had issues with Teams disconnecting, Outlook just stop receiving emails, while showing connected. Typically the only fix was a restart and on some occasions that did not work. Sometimes a reset or repair might fix this issue. Throughout this we did clear credential manager, caches, etc...This got a point yesterday where I created a new user profile for him, basically like a new laptop and it temporarily fixed the Teams and Outlook issue, however when attempting to sign into MS Edge it would just spin and had to use task manager to close the app. Tried a repair on the app as you cannot uninstall and same result it would hang up and have to forcibly closed. Just wondering if someone else has encountered something like this and possible fixes. Thanks222Views1like2CommentsOwn domain flagged as harmful by Safe Links — submissions return "Unknown"
Our organization's own domain is being flagged as "This message contains a link that might be harmful" in Outlook and Teams. We submitted the URL for review via Submissions → URLs twice (over several days apart), and both came back as "Unknown - We checked but can't make a decision right now." We also tried adding the domain to the Tenant Allow/Block List, but the warning in Teams still persists. Per the portal notice, tenant allow entries only override bulk/spam/regular phishing verdicts, not malware/high-confidence phishing — so we suspect the domain may be misclassified at a higher severity level. Has anyone experienced this before, or know how to escalate when submissions repeatedly return "Unknown"? Submission IDs for reference: 5483d45c-405e-46c8-97e3-08df0cc793fb (Sep 7) and dcaab607-4ead-4791-4996-08df0a6ab25a (Sep 4).92Views0likes1CommentMicrosoft Places individual desk booking is not working
Hi, Following the documentation, https://learn.microsoft.com/en-us/microsoft-365/places/configure-desk-booking, I successfully ran the shared command lines without any errors. However, on Microsoft Places, I am unable to see individual desks appear; only desk pools are visible. Has anyone managed to get this to work? Thanks,2.3KViews2likes20CommentsPhone verification is not working
Hello. I was logged out of my accounts when I opened Outlook on Windows. I managed to log into the first one, but I forgot my password of the other one. I am struggling to log into that account. That account is not connected to an authenticator app, but is connected to my phone number. I tried resetting my password using my phone and entered last 4 digits of my phone number, but the method is NOT WORKING for some reason. I also tried verifying my account with my phone number, but I didn't get any code from Microsoft. All the accounts that I buy online with use this email account. Please help.220Views0likes4Comments"New Outlook" stopped auto-updating inbox
Hi, I switched to the "New Outlook" a while ago (using for an M365 enterprise account). It worked fine for a while, then it started updating the inbox view when new mail arrived. That is, if Outlook is open with the Inbox folder displayed and a new mail arrives, the unread count next to Inbox in the folder pane increases by one, but the new mail is not displayed. Only when I switch to another folder and then back to Inbox do I see the new mail. It works fine in the browser (although it looks 100% identical otherwise). You have Microsoft Outlook Version 1.2023.405.100 (Production). Client Version is 20230331005.09Solved54KViews0likes15CommentsPrevent Microsoft 365 meeting invites from automatically appearing in users’ calendars
Hi All, We are trying to prevent Microsoft 365 meeting invites from automatically appearing in users’ calendars as Tentative until the user explicitly accepts the invite. Setting for Outlook Classic, New Outlook and Windows or Outlook Web. Need Microsoft recommendation on this one.787Views1like4CommentsHow to search emails in shared mailboxes in Outlook 365
When I search keyword, Outlook only shows the result from my default mailbox (personal mailbox). I have linked 2 more common mailboxes that I share with my team. None of us is able to find emails in the se common mailboxes. When we search for the unique keywords, Outlook only shows result from default Mailbox. OS: Windows 1031KViews2likes7Comments