Manged Home Screen: Outlook
We are running into issues with the Managed Home Screen and Outlook. Once the user has logged into the Managed Home Screen and tries to access Outlook, it gets stuck in an authentication loop. Loops: Discovering Accounts -> Accounts Found -> Back to Discovering accounts. This is affecting multiple devices/accounts. This only affects
Comcast email transition to Yahoo
So here is my problem and I have been battling this for 5 days now and Xfinity and Yahoo support keep striking out. I can access my account just fine in Outlook Classic. If I slide the slide over to the new Outlook nothing gets transferred or setup. If I try and add my account manually using an app password it gets to a screen where it states syncing with one drive then I get a screen where it fails and states I need a App Password. I have put in the password multiple times and it seems there is issue is with syncing the mail with one drive in the new Outlook.Microsoft Won’t Dump Outlook for a New AI Client
A recent report says that new Microsoft leadership wants to reimagine Outlook with lots of many AI features to make the client much more of an effective assistant. While this might be true, it doesn’t mean that New Outlook is dead. However, there’s a bunch of uninformed commentaries out there alleging that Microsoft will change course dramatically. I think there is little chance that this will happen. https://office365itpros.com/2025/11/04/new-outlook-not-dead/
Exchange synch/profile issue
Dear community, I need help to solve a problem. 1.) I'm using Outlook classic 2016 2.) I need two mail accounts in outlook a.) my gmail account - all good with that one b.) my AWS Workmail account 3.) all used to work fine till I had another problem with teams integration into my calendar which I tried to fix without success. After a while I thought, that when I setup outlook from scratch that this could solve the problem - but it got worse. 4.) when I started the newly installed outlook, I can load my gmail account, and when I add my AWS Workmail account, I get the message that the account was successfully added and need to restart Outlook. 5.) After the restart I get the two messages: - The name cannot be matched to a name in the address list. - Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. An unexpected error has occurred. 6.) so the AWS Workmail is not loaded. I also tried to add the account manually in all different ways but without success. The integration of the AWS mail account on my Android Outlook works perfectly fine. I dont know where the problem is and tried to get answers from AI and Microsoft Support without success. Anyone has an idea? Many thanks, Rob
new Exchange Installation Autodiscover
Hi I have had a lab environment and suspended this to get experience with a new setup. Old setup had a ADFS server in place. New lab setup is based on Windows Server 2025, 1 DC, 1 Exchange server SE. Installation is ok. Client is a Windows 11 machine with Outlook 2019. DC is synching to EntraID. All based on German language. GPO for autodiscover is set. As well the DNS records. Post installation is the part where I am have an issue at. At least in the part of the autodiscover. Adding the primary mail address is always leading in pointing to the company authentification page adfs.xy.com which was in the old lab in place. I cant see any DNS entry neither on my external DNS provider nor internal (brand new setup) and have no clou where to search further. Wensearch did also not lead me to any solution. And a workaround to disable autodiscover is not my goal. Therefore I am happy to get any idea where to look at to get read of the adfs link. Appreciate your support. THY mame
Outlook Classic for M365 - File > Encrypt > 'Encrypt-Only' option applies 'Do Not Forward' label?
I recently joined a new company and am helping support their M365 tenant and admin duties. I'm running into a very weird issue where no recipients can actually read/view the message when we encrypt emails using only 1 specific method (our organization largely uses the Outlook Classic for Microsoft 365 desktop app). If a user follows this method, for some reason the 'Do Not Forward' label is applied to the encryption, despite specifically selecting 'Encrypt-Only' - it defaults to 'Do Not Forward' every single time: New Email > File > Encrypt > Encrypt-Only Sending emails with this method gives any/all recipients a "You don't have sufficient permissions to open the mail." regardless of where they try to open the email (OWA, Outlook Classic, New Outlook) Yet, if the user tries this other method below - the proper Encrypt-Only label is applied, and any Outlook client immediately and opens/views the email as you'd expect: New Email > Options ribbon > Encrypt properly applies the Encrypt-Only label I verified IRM (Identity Rights Management) is enabled for our tenant: And encryption tests pass with flying colors: Ultimately, I'm at a loss for what's going on here and specifically where to check to fix this issue for this 1 specific encryption method. Poking around in the Purview portal, I'm having a hard time figuring out where these encryption policies/settings lie and how to get this method to stop defaulting to 'Do Not Forward' even though 'Encrypt-Only' is checked.Rules for Outlook (new) makes no sense.
I have tried now to use the new version of Outlook for both private and work use. Whenever I set up rules in classic Outlook, I always had to add a sound notification or for it to show me a desktop alert. Because if I have a rule that says "If I receive e-mail from person X, move to folder Y" I do not get a notification, and I risk missing them (which has happened a lot previously). Imagine my shock when I see that the new version of Outlook has dumbed down the rules significantly and restricted me to how I can use them. Is there a reason why we cannot add "show desktop alert" or for it to play a sound in the "actions" tab? I do not understand why this feature was removed, as well as removing auto archiving. I just don't understand why! Will the option for adding desktop alerts and for it to play sounds be added in the future?Why Outlook Locks You Out After Deleting Thousands of Emails — And How to Fix It Fast
We’ve all been there — your Outlook or Hotmail inbox is overflowing with thousands of old messages, and you decide to clean house. You select all, hit delete, and feel relieved… until you try to open your mailbox again and get hit with a dreaded message: “We’ve temporarily limited your account.” Welcome to the world of Outlook throttling — Microsoft’s way of protecting its servers (and your account) from overload or suspicious activity. But don’t worry, it’s usually temporary and easy to fix. https://dellenny.com/why-outlook-locks-you-out-after-deleting-thousands-of-emails-and-how-to-fix-it-fast/
