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Additional information on booking confirmation
Hello, I have information I need to edit, but cannot find where it is entered on the service. When I get the appointment confirmation to my business email is has the below information included. Where is the additional information section being pulled from? I cannot find this messaging anywhere. Buffer time -------------------- Before: 0 minutes (09:15 a.m.) Time with customer: 09:15 a.m.–10:15 a.m. After: 30 minutes (10:45 a.m.) Time Zone: (UTC-05:00) Eastern Time (US & Canada) Additional Information -------------------- Please note that applications for the 2025-26 Academic Year (August 1, 2025 – July 31, 2026) will not be available until mid-May of 2025. Thank you
Can't access MS bookings URL: This information can't be retrieved right now. Please try again later
Hi all, On a client's tenant, I have a user who cannot use Microsoft Bookings. This user was previously converted to a shared mailbox and later switched back to a user mailbox. Currently, a Business Premium license is assigned, and Microsoft Bookings is enabled under the assigned apps. I have already disabled it, waited a day, and re-enabled it, but the issue persists. Whenever the user accesses the link https://outlook.office.com/bookings/, they receive the following message: "This information can't be retrieved right now. Please try again later." The problem is not related to caching; I have tested this in all browsers, incognito mode, and on different computers. The issue is isolated to this account. All other users with the exact same settings can access Microsoft Bookings without any problems.
Bookings Sending Domain
Trying to work through a problem that when we send Bookings appointments to outside or domain, it never sends. It is primarily due to our onmicrosoft.com domain is not actually set up and we do everything through our primary domain. I see that you can set the "BookingsMailboxDomain" through Set-OwaMailboxPolicy. Which I created a new mailboxpolicy and set that to the correct domain. However, when I run a get-casmailbox it won't find the user, I assume since it is a scheduling mailbox type? So I cannot assign the mailbox policy to it. Even if I assign it an exchange license. Any other ideas out there?
PATCH /bookingBusinesses/{id} displayName updates not reflected in GET /bookingBusinesses
We are encountering an inconsistency with the Microsoft Graph API for Bookings. After sending a successful PATCH request to update the displayName of a booking business, the update is correctly reflected in the response of GET /bookingBusinesses/{id}. However, the same change is not reflected in the results of GET /bookingBusinesses, even after a week has passed. Details: PATCH Endpoint Used: PATCH https://graph.microsoft.com/v1.0/solutions/bookingBusinesses/{id} GET Endpoints Tested: GET https://graph.microsoft.com/v1.0/solutions/bookingBusinesses/{id} ✅ Shows updated displayName GET https://graph.microsoft.com/v1.0/solutions/bookingBusinesses ❌ Still shows old displayName Response to PATCH: HTTP 204 No Content (successful update) Observed Delay: Over 7 days, no change observed in list response. Expected Behavior: GET /bookingBusinesses should return the updated displayName for the business entity. Trace ID / Request Log Metadata: "timestamp": "2025-06-13T13:44:41.479Z" "service": "ms-bookings-business-graph-api-utility" "xray_trace_id": "1-684c2b46-693da2b57acdbf0c7e9110a1" "status": 204 Steps to Reproduce: Send a valid PATCH to update displayName on an existing booking business. Confirm GET /bookingBusinesses/{id} reflects the new displayName. Check GET /bookingBusinesses — the displayName remains unchanged. Wait multiple days (in this case, 7+) — still no update observed in the list endpoint. Impact: This affects our ability to reliably sync and display updated business data across our systems, particularly where lists are used (e.g., admin interfaces, calendars, reporting). It creates confusion for users expecting to see the latest business names.Transferring a Bookings appointment to another staff member loses the Teams meeting link
Hello, When a customer schedules and booking through bookings as a teams meeting, we sometimes have an situation where the staff member originally assigned is not available to attend the meeting so we will go into the calendar in bookings and update the booking to another staff member. When with do this update, there is no longer the meeting link assigned to the booking and the button to join the meeting is missing from the update email. This did not seem to be a problem until recently. Here is the original booking email: Here is the updated email: This is what the meeting looks like in bookings once it has been updated. Note the Teams meeting information is missing: Is this a known issue or is there another way to do this?
Issues with Bookings App - email custom reminders and scheduling randomly re-opens
I just started using the Bookings App in my department to schedule group visits to our college. I thought we had all the bugs sorted out, but more things keep popping up as issues. The 2 main issues we are dealing with now are: 1. our customized email reminders are not sent out when scheduled through the main services set-up or within the booked appointment. 2. days/a week after an appointment is booked and blocked off on the calendar, the app shows that date and time as available on the Booking Page. This happened with multiple appointments that we already made and blocked off. In addition, now when an appointment is booked and assigned to a staff member, that date/time option does not come off the calendar, it still shows as available. Is anyone else having these issues? I think this app will work for us, it just seems like once I figure out a workaround for 1 thing, something else stops working.Enable Guest Emails
I created a shared booking page, available to anyone. Now I have added the services, and when I enable guest emails, it does not fix the option and the page does not show the option to add more addresses. Can anyone help me understand the reason and fix the situation? Link Page: https://macolide.pt/ad_studio/calendarioRoom resource is not auto accepting emails sent from bookings.
I have been asked to create a new room resource for a Bookings shared space. This Bookings space has other room resources that are working fine. The expected behavior is that Users will book with these room resources that are added as Staff within the Bookings space. Bookings will send an email invite to the room resource, and it will automatically accept. This will add the invite to the Bookings calendar for the staff and also add the meeting invite to the Room Resource. I have created a new room resource and added as a Staff / Team Member role in the Bookings space. When booking with that new room resource the invite is no automatically being accepted as it is for others. In the image above you can see the invite appears on my calendar but not on the room resources calendar. This is critical as this room resource calendar is tied to a touch panel screen for booking that room. In the image above you can see the meeting appears on the bookings calendar. Taking a look at the mailboxes deleted items I can see the meeting invite makes it to the inbox, but the meeting is not accepted. Auto accept invites are turned on The deleted items of room resource setup exactly the same to my knowledge show the invites getting accepted Can I get some guidance on getting Bookings to correctly send meeting invites to my room resource so they can be accepted?
