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My Personal Bookings Page is Gone
Eight (8) years ago, I opened a bookings page for my company and individual one for myself associated with my work email account. My company is still active and email has never changed. We recently went through a website change and I was on my bookings page late last month capturing service links to add in as hyperlinks on the company website. All seemed as normal. Today, however, I attempted to go to my Bookings site and my personal one is gone while my company's page still exists. The landing page for me now shows "Shared Pages" for my company and my page (apparently where I land) is as blank as the day I created it. I panicked and went to my website, clicked a hyperlink to see if it was broken, but was somewhat relieved to find that it worked. Just last month, when I went to "Bookings", it would take me to a landing page that showed images (call them buttons, links, whatever, but they were rectangles with the titles and indicated that I was the administrator) for the two pages that I had set up - one was for my entire company and one was for me only. Now, when I click on the same link I have been using for 8 years, I go to a landing page where I see only one image under a heading "Shared Pages" that is associated with my company's Bookings page but my personal page is gone. It is as if the link to Bookings takes me to what is supposed to be my personal page but everything that I had built in it is gone. And from my personal page, I can access the shared Company Page I created. All of the customizations and services that I had set up over the last 8 years on my personal page are gone yet the links to those very services still work. What is going on? How can I recover my other page? Am I going to have to start from scratch again? Does anyone realize the headache that will create when I have peppered our company website with links to different services and now may have to change all of that to make sure that I can use Bookings as I had been before? Please help!Admin_BHCAGFeb 11, 2025Copper Contributor29Views0likes2CommentsDifficulty with changing time in booking services
I am having difficulty adding an additional availability during a certain time frame (1 week) on my service. I have chosen "different availability for a date range", entered the times that I want, and clicked save. The change did not reflect those dates when I checked my booking page. How can I get this to work.ruthharris1234Feb 11, 2025Occasional Reader7Views0likes0CommentsBooking Custom Fields Not showing
Hi, I am customising a bookings page and have added custom fields but they're not showing up on the bookings page. I have double checked the back end to make sure they're on and required but its not there. Please see belowkopalmanglikFeb 11, 2025Copper Contributor84Views1like2CommentsReplies to booking emails/cancellations
Hi there, I set up my company bookings page and although there have now been other admins assigned, I and I alone receive email responses to booking notifications. E.g. if a client who has a meeting with a colleague of mine emails to say they are running late, don't have the link or need to postpone the meeting, it only comes to my email address. I am moving on in a couple of months so need to action this before then. I cannot see in the settings/ set up how to amend this. TIACBennett88Feb 10, 2025Occasional Reader16Views0likes0CommentsExtracting Custom Question Answers with Power Automate
I am working on developing an N:1 bookings page where several people are able to register for the same time slot. We ask several custom questions and the end goal is to use the Power Automate connector to extract that data, put it into an Excel sheet, and import into our CRM. I am tried several different methods to extract the custom question answers without success. Has anyone been able to make this work?CBSanders2035Feb 10, 2025Copper Contributor3.5KViews2likes4CommentsIs there a setting to be notified or see forwarded attendants?
My team is running into an issue where a Booking is being forwarded to a bunch of individuals and we have no oversight into who is in attendance until the meeting has occurred. There are instances where we expect one or two individuals but 10+ show up. Is there a capability to notify when it has been booked and to who or to just include them in the invite?mqbutlerFeb 10, 2025Occasional Reader8Views0likes0CommentsCalendar Not Reflecting Patient Appointments
I receive email notifications of a service booked using the bookings page, but when I login to the calendar page, these do not show up as an entry. When I look in the services page, I also do not see the appointments that patients are booking. These same patients are telling me they are booking the service and received email confirmation. Any thoughts into what the issue may be?nrocheFeb 06, 2025Copper Contributor12Views0likes0CommentsForce bookings start time to be on the hour, always
I am trying to set up an appointment service. Our appointments are 50 minutes long, to give us time to write up after and the student time to get to their lectures etc. People in our org also regularly schedule 50 min meetings that aren't through bookings. I have set it so that they start at 1 hour intervals, and have a 10 minute buffer after. This works fine most of the time. However, if I am available 10:00-14:00 on a Tuesday, and have an existing meeting in my calendar from 10:00-10:50, then the appointments show on bookings at 10:50, 11:50 and 12:50 for that day. This really doesn't work for our or the student's availability. Other than going through and manually adding a 10 minute appointment in my calendar at the end of any meeting, which isn't really feasible due to how busy we are, is there any way to force bookings to start "on the hour" every time, or another workaround others can think of? (I thought of moving the buffer to the beginning, which might help for the 50 min example, however if I had a meeting in from 9:30-10:30, appointments would then just go at 10:40, 11:40, etc) Thanks in advance for any suggestionsUniSam3892Feb 06, 2025Copper Contributor4.7KViews0likes7CommentsBooking Subject Line
It is really hard to keep up with booking without having to open the invites. There needs to be a way to modify the subject line. For example, I have custom questions that ask the Clients Name. I would like to check a option that allows for a custom question to be included in the booking subject line. Or at least include the customer name in the subject line instead of just the service type. You could have 5 bookings of the the same service and by looking at your calendar you have no idea who they are with, unless you open each booking.BrannonS1300Feb 06, 2025Copper Contributor204Views2likes1Comment
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