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Bookings Specific Dates
Hello - is it possible to setup bookings for a specific date range? We're trying to setup services for Aug 1 - 10, 2022 ONLY. Right now the work around is to log in each day and edit the schedule policy to reduce the maximum lead time by one day (so services always end on the 10th). Is there a setting to set schedule for specific dates?
Booking a service by internal staff doesn't show service availability options or enforce them
Hi, I have set up a service with two members of staff. I have set the service availability to be Friday from 9-5. the two members added to the service have some times marked as busy in their personal calendars. When I click on the Service Booking Page link, the options available to book are correct. They are only available on Friday as per the Service Available hours and also only on the times when the team mebrs are free - good. When I click the "Book Appointment" button (either as an administrator user or a scheduler user), the rules aren't enforced. I can choose to book a service outside of the service availability times and I can also book when a user's calendar shows them as busy. The "Book Appointment" option does show when staff are busy from their calendars, but it doesn't enforce this - and it doesn't indicate to the user when the service availability is. The screen shot below shows a thursday (when the service isn't available) , which the "Create Booking" button will allow a scheduler to book. I know that I can use the Service Booking Page by an internal user to have the rules applied, but then I need to have it published, and it means that the customer can then manage their booking which I don't want to enable. Is there a way around this, so that the restrictions that are system enfored in the Service Booking Page can be better enforeced, or made visibile to users that are making bookings for customers and that still doesn't allow customers from managing their own bookings, once the booking is made? Many thanks, Tom
Single Use Link for services on Shared Booking Page
I need to be able to share a single use link for a specific service from a shared booking page. I seem to be able to do that from a personal booking page, but not from a shared booking page. It's important that the link isn't able to be just shared at scale because people need to have met eligibility to make an appointment. Is there a work around for this? Alternatively, is there a way of having a seperate person (e.g. admin) have access to my personal booking page to make or change appointments for me on my behalf, without having my outlook log in details?
E-Mail of person who booked an appointment not visible in Outlook
Hey everyone, my team has been struggling lately, because they cannot see the e-mail-address of customers, who booked an appointment via MS bookings, in their outlook calendar. They have to open MS bookings everytime in order to see who takes part in the appointment. Furthermore, our CRM-integration can't sync the appointments without the e-mail-address. I couldn't find anything in the settings, do you know any solution for this? Thank you very much EricReminder notification email shows wrong time zone
We have been having an issue where the bookings calendar notification email shows the wrong time zone. This is even after checking that the correct time zone is selected in the settings in Outlook and in the general Bookings settings page. For example, a client from the UK will book a time in our time zone, Eastern US EST, and we get a notification reminding us of the appointment on Bookings only for it to show the time in GMT UK time, and not in EST. This does not happen all the time, but it has occurred on several separately managed calendars. Most of the appointments will show the EST time zone time in the reminder email, but there are a few that have the client's time zone instead. We have gone to the settings page on both Outlook and Bookings for each calendar and set the time zone to Eastern EST multiple times and this has not helped. We have also gone through the efforts of ensuring that each team member's outlook account is set to EST time zone and that has not resolved it. This issue has not happened for us before, and has only started in the past week since 9/4/23.Bookings personal page shows incorrect times, not my "regular working hours" from settings
I'm trying to have my personal bookings page only show availabilities to book a meeting within my "regular working hours" as I have set in the settings: For each meeting type, I have explicitly set the availability to correspond to the previously set "regular working hours": However, the options to book on my personal page show availability for times that are not part of the set hours: Why are my available booking slots not corresponding to my set hours?Minimum lead time on New MS Bookings
Hello. I've now got a switch on my MS Bookings page to try the new bookings. Although it looks very nice, using it automatically sets the minimum lead time for each service to 24hours and it's not possible to enter 0hrs (zero hours). We've been using MS bookings as a kind of hot-desking system and it's really important to have the option to have no lead time. Have I missed something? Hopefully this 'feature' isn't going to be something that becomes permanent.Help requested: TSV Export Leaves Staff Column Blank
When I export any Bookings page to a TSV file, the Staff column is always blank. The column is there but all the column cells are empty. This is one of the main areas where my customers want analytics without going through a manual process. Is there a known issue with blank Staff columns in Bookings exports? Are there workarounds? Has anyone solved this? Thank you!
