office 365
1127 Topics- Disable Reschedule BrokenThe ability to disable the reschedule feature for the person receiving the invite seems to be broken. I deselected the radio button (seen in my screenshot) in the service and saved changes. But when I test it, the email notification still provides me the ability to reschedule or cancel the appointment. In our organization, these appointments are time sensitive and legally cannot happen after a certain date, which varies for each person. We are managing over 200 appts per week, so it is not possible to do any sort of manual work around to ensure we catch unauthorized movement. In researching the issue, it looks like others have asked about the broken functionality, as seen in this 2024 post: Problem with the option to prevent customers managing their bookings | Microsoft Community Hub. But there has been no response. How do we get this issue on Microsoft's radar?162Views1like1Comment
- How to disable a BookWithMe link for a departed user?Hi folks, a user has left the company but people are still booking meetings with them using the old link. All the instructions I find for how to solve this are about deleting a shared booking link, this is a personal booking link. I am a Global Admin, I have granted my personal account full access to the mailbox, and when I open their calendar in OWA I see the "go to my booking page" option, but visiting that takes me to my account's booking page, with no option to open booking as the departed user. How can I, as an Administrator, control the BookingsWithMe page of a departed user?Solved66Views0likes2Comments
- Restrict Service to a specific userHello! I am wondering if it's possible to restrict days a service is available for specific staff members? I have a Service that is available Monday-Friday....but some members of staff only work parttime for this service and are therefore cannot be shown as available for that service only on certain days. This would be fine if they only needed to be available for that service as we would then just edit their availability on the calendar at staff level. HOWEVER, the issue comes as these staff members do work on the other days but for different services and therefore they do need to be available for the full days - but they can't be available for that service on specific days. i.e. Joe Bloggs works Monday and Tuesday and available only for Service #1. Joe Bloggs works Wednesday-Friday and available only for Service #2. Jane Doe works Monday-Friday and available for Service #1. Both Service #1 and #2 are open to book by the same end user and therefore, ideally, need to be part of the same Booking system. Is there a way to restrict a service to specific days but only for specific staff members?Solved34Views0likes1Comment
- Bookings notification email does not include custom field informationBookings notification emails only include the service name, customer name, and date/time. It is important that other fields, especially custom fields and the person with whom the appointment is made (as applciable), are included in the email notification. Otherwise, it is too difficult to understand with whom the appointment is made or actions that need to be taken to prepare for the appointment based on the data collected from custom fields. This lack of data makes Bookings nearly useless except for personal bookings where only one person needs to know info about their own appointments.3.9KViews4likes13Comments
- Allow booking by invitation only? Single-use booking URLs?We are trying to find a way to allow the public to book appointments for covid vaccines, but we need to pre-screen each person first to determine eligibility. If someone is eligible, I'd like to send them a link to a bookings page to schedule their appointment, but I need to ensure that they can only schedule one appointment using the URL I send. They should not be able to schedule an appointment for a second person using the same link. Is that possible?5.8KViews6likes10Comments
- Microsoft Bookings app not workingI've set the Bookings for my office hours a few weeks ago, and it worked fine. I have even tested with my personal account and I was able to 'book myself' a slot. But it just suddenly stopped working the other day. I asked my colleagues to set up office hours as I did and theirs worked fine. Anyone knows what might have gone wrong? As you can see, I've set it open to public for a recurring meeting on Tuesdays and Wednesdays starting from Oct. But nothing shows up, when I entered the site and tried to book an appointment. My colleagues also tried on their ends to book an appointment with me, but it still didn't work.106Views0likes2Comments
- No more than 2 slots available for servicesHi, I am currently having an issue with bookings in which I have defined one service for every member of my team. They have different schedules, but some days there may be 5 people at the same time working. However I don't want them to be all on meetings at the same time. Is there an option that allows me that, if two members are scheduled on a meeting on a specific day and time, the other services calendars are unavailable to book? Thanks, Carlos38Views0likes1Comment
- New bookings redirects people who sign in with a personal account to LIVE.COM and give errorWhen I send out my bookings page to the public, and people who get it are forced to select guest or sign in - if they sign in with a personal microsoft account, they are re-directed to LIVE.COM and it displays the error message that they don't have access "bookings with me". i understand that personal microsoft accounts can't have bookings with the personal account, but I'm using a work account, sending out the public for them to create a booking with me. Why is this redirecting them after sign-in to LIVE.COM instead of landing them on my public bookings page. I know they could know to sign is as guest, but then the process requires them to provide an email, and then requires them to verify that email with a code before making the booking. (because they aren't logged in as anyone). Please have someone investigate that redirect to LIVE.COM - that's dumb.539Views0likes1Comment
- I can't get trigger in bookings to workToday suddenly my trigger in Power Automate on bookings came up with an error. That means if you choose the standard trigger like this it can't select any booking page: Copy of the error below: Could not retrieve values. The dynamic invocation request failed with error: "Failed to get onbehalfof access token: connectionId=microsoftbookings, message={\"error\":\"invalid_grant\",\"error_description\":\"AADSTS50013: Assertion failed signature validation. [Reason - Key was found, but use of the key to verify the signature failed., Thumbprint of key used by client: '5D1BE4A3C3FB03751A5929D4EDB33D9D3D0C8E10', Found key 'Start=02/08/2024 17:02:53, End=02/08/2029 17:02:53', Please visit the Azure Portal, Graph Explorer or directly use MS Graph to see configured keys for app Id '00000000-0000-0000-0000-000000000000'. Review the documentation at https://docs.microsoft.com/en-us/graph/deployments to determine the corresponding service endpoint and https://docs.microsoft.com/en-us/graph/api/application-get?view=graph-rest-1.0&tabs=http to build a query request URL, such as 'https://graph.microsoft.com/beta/applications/00000000-0000-0000-0000-000000000000']. Trace ID: 6293da83-d121-4a3a-b227-aa5b8165bd00 Correlation ID: 94209883-5861-46b8-b4ec-4ca17cd86f59 Timestamp: 2024-03-04 15:45:52Z\",\"error_codes\":[50013],\"timestamp\":\"2024-03-04 15:45:52Z\",\"trace_id\":\"6293da83-d121-4a3a-b227-aa5b8165bd00\",\"correlation_id\":\"94209883-5861-46b8-b4ec-4ca17cd86f59\",\"error_uri\":\"https://login.windows.net/error?code=50013\"}". My connection is fine so any suggestions on how it can be fixed to work again?9.1KViews0likes12Comments
- Mismatch between time zone in Bookings app and Bookings email confirmationWe are experiencing a mismatch between the time zone set in our Bookings app and the time displayed when booking confirmation emails are sent. The appointment times are showing correctly in our Outlook calendars online however customers are receiving two different appointment times (one automatically sent by the email confirmation which is incorrect - an hour late - and the correct time in the body of the email). This is confusing for both our practitioners and our clients. It only started a few weeks ago, up until then we had no issues. We are also having issues with time zones when we try to edit and reschedule existing appointments. We have tried setting the time zones on the Bookings app, Outlook and Microsoft 365 to the Universal Coordinated Time. Any help or advice gratefully received!2.4KViews0likes3Comments