Bookings reply errors
I am admin on 13 shared Microsoft Bookings calendars. In each calendar there are 3 admins and 1 team member. Our customers can only book with the team member. On the Business Information settings, the Customer Replies email address is set to the email address of the team member. The calendars have different names to the team members, they use their job titles. Whenever someone replies to a booking or an out of office reply comes, or even a bounceback, they're going to the wrong people. Mostly they come to me, often they're going to email addresses that aren't associated with those calendars in anyway. Example. Booking calendar for jobtitle1 has the following staff attached jobtitle1 manager1 manager2 manager3 Customer books with jobtitle1 and when they hit reply, it sends an email to jobtitle8 - which is in no way attached to this calendar. How is this even possible? When people hit reply or there's bounceback, everything goes wrong. Can someone please advise?
Room Bookings
Hi All, I help to run a local Community Hall (Village Hall) which has 2 rooms for which we take bookings, some of which are regular bookings and some which are more Ad-Hoc such as Parties etc. We thought Microsoft Bookings would be the ideal solution for handling the various types of bookings but have been struggling to get it to work effectively. I have setup the 2 rooms as Room resources in exchange, and as Staff in Microsoft Bookings, so booked events appear on their calendars. A major drawback is the inability to do recurring bookings so I cannot automatically add in a weekly exercise class etc. I thought maybe I could work around this by adding the recurring events to the Room's calendar directly, thereby preventing double bookings (this works).. But now ideally I would like a viewable calendar which shows the recurring events along with the events created with Bookings. For some reason when I publish the Room's calendar I cannot see any details about the booking itself, all that I see is "Village Hall Booking" which is the Name of the Bookings Calendar, rather than the service which was booked :- (Badminton on Thursday is the recurring event I created directly in the Room's calendar). I am viewing the room's calendar by selecting "Open Another Mailbox" from my profile. Is there something I need to change, e.g. permissions, or is there another way to view the Room's calendar which shows full details? This is a published view of the Booking Calendar, and this shows the details of the booking service, e.g. hourly booking, or Table Tennis, but it doesn't show the recurring event for the main hall (Badminton) :- Currently the Bookings App does about 90% of the things we need, but if there is no way of at least viewing repeating events along with actual Bookings then it is a No Go. Any tips on setting up Bookings for a simple business like us with 2 rooms but with recurring items and an ability to view all the bookings would be greatly appreciated. Is it possible to "Publish" a view of 2 calendars combined as this may solve my issue? Regards Alan Sheers
Einbinden/Anzeigen mehrerer Kalender in Bookings
Hallo Community. Ich experimentiere gerade mit der MS-Bookings-Funktion und stoße an Grenzen. Grundsätzlich möchte ich Interessenten/Kunden die Terminbuchungsfunktion anbieten. Allerdings werden mir bei den Einstellungen unter "Kalender & Verfügbarkeit" nicht alle Einträge angezeigt, die auch in der Outlook-Terminübersicht enthalten sind. Angezeigt werden nur die Termine, die auch von dem Account angelegt wurden, der auch MS Bookings verwaltet. Nennen wir ihn "primären dienstlichen Account". Ich verwende mehrere Accounts bzw. Kalender: a) privater Kalender (separater Account, iCal): wird nicht synchronisiert, ich lade mein dienstliches ich über den primären dienstlichen Account ein und nehme an. Einträge werden unter Bookings jedoch nicht angezeigt. b) 3 dienstliche Kalender (jeweils separate Microsoft-Accounts, inklusive dem "primären dienstlichen"): sind als eigene Mail-/Kalender-Accounts in Outlook eingebunden und werden dort auch angezeigt. Allerdings nicht unter Bookings (Ausnahme eben der primäre dienstliche). Das Ganze Tool macht grundsätzlich ja nur Sinn, wenn alle Termine aus allen Accounts angezeigt werden. Ich freue mich auf einen Lösungsvorschlag. Danke vorab und beste Grüße, Adrian
Microsoft Bookings - Blocking off time
We have a team in our company that is planning on setting aside 2-3 weeks for premium support for particular clients. Every weekday for those 2-3 weeks, they want to block off timeslots of 10:00 AM to 3:00 PM for those particular clients to be able to book time with team members to discuss product innovations and customer care issues. Is there a best practice within Microsoft Bookings (or any best practices in general) to allow for this?
Microsoft bookings page sending notifications to wrong email address
Microsoft bookings pages sending email notifications to the wrong email address. I have checked the reply to email address in the business information section and this seems to be correct, along with other settings in the back of this bookings page. This is happening across numerous pages, and I can't seem to get to the bottom of what is happening. The staff member receiving these emails doesn't have any connection to the bookings page they are receiving notifications for. Is there another area I can check who receives those notifications?
Use authenticated user email automatically
How can I make it so that when bookings is limited to users in my organization it automatically uses their email address instead of having an entry field for email? I have users who are entering their personal email in the email field which is causing issues with follow up emails, online meeting invites, etc. This should happen automatically for logged in users.
Adding Client/Company Name to Calendar Invitations in Microsoft Bookings
Hello Microsoft Community, I am seeking assistance with Microsoft Bookings. Specifically, I'm trying to include the client's or company's name in the calendar invitations that are sent out through Microsoft Bookings. I would like this information to be automatically included in the calendar invitation so that it is clear who the meeting is with. The service I've created is assigned to multiple staff members. The customer isn't allowed to choose staff member. Is there a way to configure Microsoft Bookings to include the client/company name in the calendar invitations? If so, could you please guide me through the steps? I tried looking for this option within the app, but I couldn't find it. Any help or guidance on this would be greatly appreciated. Thank you in advance! Best regards, YossiMicrosoft Bookings - can we disable the "Add a logo" option?
Is there an Admin Center setting that can disable the "Add a logo" option in Microsoft Bookings? Management does not want end users to use personal images as logos. Can we set a default Company Logo, and prevent users from changing it?If it is possible to disable, can we do so for some users or all users?Staff not displaying on email notification
Hello, Just noticed this on Monday, but several users are reporting that when someone books time with them the email notification no longer displays the staff name of who go the booking. Has anyone else experienced this and what the fix is? Its happening on multiple booking pages. Thank you!
