Bookings App
46 TopicsRescheduling with a different staff member removes the Teams meeting link
Hello, we have been experiencing the following issue: Service setting: "1:1", "Assign any of your selected staff for an appointment." A customer initially books a meeting with Staff A, and everything proceeds smoothly. However, if the customer reschedules to a time slot where Staff A is unavailable, resulting in Staff B being assigned, neither Staff B nor the customer receive a meeting link. Is anyone else experiencing the same issue? Is someone working on a fix, and how have you been dealing with it? Thank you183Views3likes4Commentspersonal page no longer available
Hello, The link to my personal page has become inactive, and when I go to the Bookings application, this is the message: I've already refreshed the page several times but nothing works, what's the solution? No customer can make an appointment with this problem, Thank you45Views0likes0CommentsSettings for same day bookings
Hello, I have set the minimal lead time to one hour, however when people want to book an appointment, they are not able to for the next two days, evethough there are no appointments tomorrow. How can I fix this so that people can make same day and next day bookings?3.7KViews0likes3CommentsStaff not displaying on email notification
Hello, Just noticed this on Monday, but several users are reporting that when someone books time with them the email notification no longer displays the staff name of who go the booking. Has anyone else experienced this and what the fix is? Its happening on multiple booking pages. Thank you!2KViews2likes15CommentsModify standard email sent when you share your personal page
I strongly need to change the standard email sent when you share your personal page beacuse the subject of the email has been translated like that: "Prenota un orario con me senza tante discussioni" that sound REALLY REALLY UNPOLITE. So i can't use this tool. Please let me know how to modify email or fix the error. I can suggest a correct subject: "Prenota facilmente un appuntamento con me.". Thanks in advance.23Views0likes0CommentsBypassing the member approval when added to a service
Hi is there any way to bypass the approval that a member has to click when they are added to a service? Unless they approve their addition to the service I see Not bookable Pending for approval and they do not see the event unless they approve it. vs thanks in advance31Views0likes0CommentsBookings reply errors
I am admin on 13 shared Microsoft Bookings calendars. In each calendar there are 3 admins and 1 team member. Our customers can only book with the team member. On the Business Information settings, the Customer Replies email address is set to the email address of the team member. The calendars have different names to the team members, they use their job titles. Whenever someone replies to a booking or an out of office reply comes, or even a bounceback, they're going to the wrong people. Mostly they come to me, often they're going to email addresses that aren't associated with those calendars in anyway. Example. Booking calendar for jobtitle1 has the following staff attached jobtitle1 manager1 manager2 manager3 Customer books with jobtitle1 and when they hit reply, it sends an email to jobtitle8 - which is in no way attached to this calendar. How is this even possible? When people hit reply or there's bounceback, everything goes wrong. Can someone please advise?488Views0likes2Comments