Changing staff availability after booking page has been published
We have a booking page that has been running for a while. Our departments use it to book a quality audit by the quality team. Due to changes in their availability we now want to change the days where the staff is available in a certain services. For instance: Person A was bookable on monday, wednesday and thursday and will now only be available on mondays. We tried changing the availability through the staff tab. We deleted the days that person A was no longer available and saved the page. However when checking again those changes did not last and the previous availability is still there. Are there other ways in which we need to change that availability or is this the way to go and is there an error that occurs on our end? The motivation for the changes also lies with a default setting from bookings in which Bookings always selects the first available user from the pool when checking alfabetically. Which causes Bookings to mostly end up with one user. We hope to counteract that behavior with the availability changes. Any other workarounds on how to do that are more than welcome!
MS booking page without administrator
Hi, I created booking pages for our client, but im added as a member to those pages meaning, there is no admin who could mantain those pages - they are useless at this point. Is there any workaround how to gain administrative acces to those pages? Usually the creator is also the admin so this is one major bug. Please keep in mind that neither I or client cant just access admin center to change created pages due to security restrictions. Thank you in advance, Dejan
Not receiving email notifications when Booking is made
My Bookings with Me form is now no longer sending me notifications when someone has booked with me. The bookings are fine and showing on my Calendar but I'm not being emailed to notify that someone has booked an appointment with me. All the help information refers to a Default Scheduling Policy but I can't seem to access it or view it. Can anyone help?
Syncing calendars across multiple shared booking pages
I have multiple shared booking pages where each appointment is with the same team. The set up I am trying to achieve is, if a customer books a time slot on one shared booking page this time slot is then removed across all other shared booking pages. However, currently if a timeslot is booked on one shared booking page then the same timeslot shows as available and able to book on my other shared booking pages.
User interface update lagging when update booking calendar
We made changes to one of the booking Services. Once we made the changes, it took about 5 minutes for the updates to be reflected on the user interface. Here are the steps: Click "Services," select the service, and "Edit Service." Go to "Availability Options" and scroll to pass the "Availability" and "General availability" headings. Use the "Set different availability for a date range" to customize availability (see screenshot below) Select a date range and select "not bookable" under the dropdown menu. Click "Save Changes." Navigate to the booking link shared on the website and refresh the booking page. The update will appear in about 5 minutes. Please look into this and see if we can get a near real-time update. It puts extra time for staff to maintain the calendar correctly and a chance for booking conflict during these lagging updates.
How to set specific dates for appointment bookings?
Hi! First of all need to get it off my chest - booking tool is extremely user UNFRIENDLY! It is such a great help when its working, but the process of setting it up is a pure nightmare. Pfu... Anyhow, I have made 2 bookings in the past, using my "step list". However, this time its not working and I am in despair... I do not understand why it opens the whole calendar for booking, when I specifically chose dates that I want people to book appointment with me??? Both on "booking page" and under "edit services" I have chosen specific "availability during these dates". However, it still shows options to make appointments prior to selected dates as well as after. Please help! Thank you!
Error: We could not fulfill your request
Hello, I created my booking page and set up the meeting types but when I send a link to book a meeting with me, people receive an error and are unable to proceed. Here is the screenshot - It's in Polish, but it means "we couldn't fulfil your request'. Anyone can help with this?Microsoft bookings - location
Hey, hoping for some guidance we use the booking tool for the sales team that service a variety of locations in each state in Australia. It’s great to lock in meetings via teams - and integrate to the diary however we want to be able to have the client complete the booking and enter the location themselves for face to face meetings. Obviously we would setup different booking pages that reflect the days and times we are available to meet in their regions they are located. what bookings cannot seem to do is let the client select select their office address when making the meeting - this is frustrating I can see that I can enter a custom question for them to do this - but that doesn’t show up in the meeting when it comes into outlook it’s in the notes is there a fix for this ?
Double Triple Bookings for one event
We are now facing an issue when we create one event, and Bookings are creating double/triple appointments simultaneously. It never happened before and we don't know what to do with it. We have a limit on participants, but it seems it is not working, creating multiple appointments with the same limit.
