Booking App
29 TopicsPersonal Booking Page not syncing with Outlook Calendar
Hi There! Outlook and Teams Calendar are synced with Apple's iCloud Calendar, but my personal booking page only shows as busy from Outlook calendar, so nothing from Apple Calendar is shown as busy, even though Outlook and Teams Calendar are both synced with Apple Calendar. Please help! :)40Views0likes0CommentsHow to Disable Email Verification for Bookings
Hi everyone, I have a user experiencing an issue with Microsoft Bookings. When clients try to schedule an appointment using his booking link, they’re being prompted to enter a verification code, which is preventing them from completing the booking. I’ve already reviewed the settings under Admin Center > Org Settings > Bookings, and everything appears to be configured correctly. Is there another area I should check to disable this verification requirement?84Views0likes0CommentsMissing some features?
I am attempting to send out a bookings link to multiple clients for upcoming events in another timezone. It seems like most of these features are available in Google Appointments, however I am hoping to do this via Bookings so they automatically populate in my calendar. - Is there a way on the Bookings program to create appointments at 2 hour intervals? I'm only seeing max 1-hour. - Is there a way to set the timezone for the appointment? I'm trying to schedule appointments for another timezone to where I'll be traveling. It's only allowing me to set times for my current timezone, I would like this to list in the timezone in which the appointment will be taking place. - Is there a way to book appointments for further out than 90 days? I am trying to schedule these for early July but it's giving me a max of 90 days lead time. This doesn't seem to be an issue with Google.71Views0likes1CommentAdd customer name to attendees list
Hello Microsoft Community, I recently stumbled upon what I think is a fundamental feature that seems to be missing from the Microsoft Booking App, and I would like to make a feature request. The scenario is pretty simple: When a booking is made, I would like the customer's name or email address to be visible in the attendees list. As of now, what is displayed are only the staff email and the booking email of the service. This, in my opinion, is a very basic and essential feature that could significantly enhance the user experience. Is there any workaround for this or plans to incorporate this feature in the near future? Any insights or suggestions from the community would be greatly appreciated. Thank you for your time and consideration! Kind regards, YossiSolved1.4KViews1like7CommentsTriggers for Cancellation and Rescheduling errors
Hi, Does anyone know what is the trigger for these two errors? Is it possible to customize when each of these messages show? This is the cancellation error message: And this is the rescheduling error message: My issue I have a 1:1 service, and I am testing it to see the behavior our customer will see when booking an appointment with us. This service can be served by a subset of my staff (T02 to T08). In the scenario shown below, I would expect that if a customer books an appointment between 18:00 and 20:00, the message that they receive is the rescheduling error message; however, it currently shows them the cancellation error message. This cancellation error message is a little misleading in this case, because the customer may think there is an issue with the system (browser / server / webpage, ...) and not that they need to try another time. So, probably they are going to send me an email ☹️. Is there any way to change that behavior from my tenant? or is this an overarching topic related to the app? I would really appreciate any help here. If I can change this message, then I can use MS Booking for my small restaurant, instead of paying for a subcription to Resmio (EUR 70/month), or OpenTable (USD 149/month).25Views0likes0CommentsHow to set multiple custom availability date ranges per staff member in Microsoft Bookings?
Hello, I’m trying to configure multiple different availability date ranges for individual staff members in Microsoft Bookings. Here’s the scenario: - **For the next 2 weeks:** Staff Member X should be available Monday, Wednesday, and Friday. - **For the following 2 weeks:** Staff Member X should be available Tuesday, Thursday, and Saturday. - **Then for the next month:** They might only be available Monday and Thursday, etc. I found the “Custom availability by date range” option under **Booking page → Configure booking page → General availability**, but that appears to set a global schedule for the entire Bookings calendar, not for a specific staff member. When I go to **Staff → Edit Staff Member** in Bookings, I only see two options: - Use business hours - Use custom hours (which then applies indefinitely, not by date range) I’d like each staff member to have independent date ranges for their custom hours. For example, Staff Member X’s availability is totally different from Staff Member Y’s, and each can change after certain dates. **My questions are:** Is there a native way in Microsoft Bookings to define multiple date ranges with different weekly patterns for each staff member? 2. If multiple date ranges per staff member are possible, how do I enable it? Any guidance or workarounds would be greatly appreciated. Thank you in advance!81Views1like0CommentsLimited Dates and Times for Bookings (Non-Recurring)
Hi there! I am looking for help to set limited dates and times available to book. I am conducting interviews for staff and need my fellow interviews have limited dates/times they're available over the next few weeks. They are also outside of my organization, so setting up their calendar doesn't work. For example, one staff member is available Jan 27 1-6pm, Feb 3 4-6pm, etc. And the other staff members will also have schedules that fluctuate like that. I.e. it will not be recurring week to week when they are available. Is there a way to set this up in Bookings?51Views0likes0CommentsDisable the Reschedule option
I have looked everywhere and no one from Microsoft answers how to disable the reschedule option. I don't want my employees to be able to reschedule the event they sign up for. All the workarounds i have seen don't exist. Can someone assist? this app seems under developed and under supported.124Views1like0CommentsChanging staff availability after booking page has been published
We have a booking page that has been running for a while. Our departments use it to book a quality audit by the quality team. Due to changes in their availability we now want to change the days where the staff is available in a certain services. For instance: Person A was bookable on monday, wednesday and thursday and will now only be available on mondays. We tried changing the availability through the staff tab. We deleted the days that person A was no longer available and saved the page. However when checking again those changes did not last and the previous availability is still there. Are there other ways in which we need to change that availability or is this the way to go and is there an error that occurs on our end? The motivation for the changes also lies with a default setting from bookings in which Bookings always selects the first available user from the pool when checking alfabetically. Which causes Bookings to mostly end up with one user. We hope to counteract that behavior with the availability changes. Any other workarounds on how to do that are more than welcome!113Views2likes3CommentsMS booking page without administrator
Hi, I created booking pages for our client, but im added as a member to those pages meaning, there is no admin who could mantain those pages - they are useless at this point. Is there any workaround how to gain administrative acces to those pages? Usually the creator is also the admin so this is one major bug. Please keep in mind that neither I or client cant just access admin center to change created pages due to security restrictions. Thank you in advance, Dejan44Views0likes0Comments