Email Notifications
2 TopicsBookings - include cancel button in notification emails
Is there a way to put an option to either automatically include the cancel button or omit it in the notification emails? Instead of adding it as an additional information because I also don't know where I can get a dynamic cancellation link that can be used to cancel any of the appointments booked. This is a pretty basic feature just like the reschedule button. The problem if there is no cancellation button in the notifications is that there is no way for the client to cancel the appointment unless he/she saved the cancellation link found in the booking confirmation page after he/she had booked the appointment via the page. Only the admin has the ability to cancel the appointment manually via the bookings calendar.101Views4likes1CommentNot getting email notifications for Bookings with me
Our institution has both Bookings and personal Bookings With Me. Previously, when someone scheduled using Bookings with me, the staff would receive an email notification confirming this. Currently, some staff do receive the email notification and some do not. (The person scheduling the appointment always receives a notification and a calendar invite.) The staff not receiving the emails has not set up any special rules, does not have the address blocked, and the emails are not going to the spam or clutter folders. Does anyone know how to fix this?3KViews1like7Comments