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Android phone stuck in login loop for account with previous organisation
Hi. I've recently joined a new organisation and want to have Teams active on my phone as I did with a previous organisation. Unfortunately, my app is stuck in a login loop, I can't log in to log out (my account has been deactivated) and I can't find any place to remove any further user accounts in the system. Basically, I can't use Teams on my phone until I can find away to fix this. Any suggestions?Badwolf77Feb 12, 2025Copper Contributor76KViews3likes15CommentsPoly devices and the transition to Android Open Source Project (AOSP)
Today we had a handful of our Poly Teams meeting devices sign out and then refused to re-enroll afterwards. Our devices included Poly Studio X30, X50, X70 and TC8 touch panels. on the screens that were attached to the equipment, upon failure of sign-in and re-enrollment we saw a message on the screen saying "Signing out... This device isn't enrolled in device administrator. Contact your admin". The devices were still available in the Teams admin center so I was able to retrieve diagnostics from the devices. Within the CompanyPortalEventsLog* file in the root of the zip file containing the diagnostic data there was the following line TIMESTAMP CompanyPortalReasonCode: WORK_PLACE_JOINED CompanyPortalStatus: UNKNOWN FailureReason: ENROLLMENT_RESTRICTIONS After further investigation, the devices also had updates applied to them during the early morning hours. After some searching and reading through this article Moving Teams Android Devices to AOSP Device Management | Microsoft Community Hub - even though my devices weren't supposed to be available until February, I followed Step 1 to create an enrollment profile for Android Open Source Project (AOSP) with the settings outlined. However, in my tenant, "For Microsoft Teams Devices" was still being marked as preview. Once this profile/policy was in place I was successful in logging our devices in with their resource accounts. Lucky us that it happened on Friday and not one of our core work days. So, watch out for your Android Teams Room devices with this change/transition happening. Try to work ahead of it to prevent Teams Meeting Room Android devices and Android phones from experiencing downtime in your offices and set the policy up as soon as you can. There's a secondary step to make sure to have a Compliance policy in place for AOSP devices as well, be sure to have that set up so that your devices are still flagged as Compliant in your tenant. https://learn.microsoft.com/en-us/mem/intune/protect/compliance-policy-create-android-aosp If anyone else sees any other symptoms of this issue post them to this thread to help others troubleshoot.TimLBFeb 12, 2025Steel Contributor346Views0likes3CommentsTeams shared or private channels email address removed for privacy reasons automatically generated emails
In Microsoft Teams, if one creates a Shared or Private channel and then adds a Meeting in it, the invites are sent from a new account, that looks like a email address removed for privacy reasons (e.g. email address removed for privacy reasons) These senders are not mail users and cannot be listed in any way (neither on the UI or programmatically). This has been the official Microsoft Premier Support reply. So, for any organization that wishes to have a full list of valid email addresses, these are all invisible to Powershell or Graph. For any organization that has a 3rd party mail protection system, these unknown internal addresses are blocked, so we cannot use them.KanakarisAFeb 11, 2025Brass Contributor8Views0likes0CommentsTeams status not syncing between mobile and PC
We are running teams in our office on our PC's and on our mobile devises mainly IOS, the issue is when i set my status to busy or answer a call from my mobile, my PC still show available. We are running Teams only.AsbjornworsoeFeb 11, 2025Copper Contributor14KViews0likes6CommentsGreen Blocky Glitch on Shared Screen in New Teams Meeting
I have a user on New Teams that repeatedly has trouble with screens being shared in meetings by other people showing up as a Green Blocky mess on her end. So far we have cleared cache, uninstalled and reinstalled New Teams, updated graphics drivers, tested her internet connection (measured at 300Mbps down by 35Mbps Up and she is the only user on it) performed normal system maintenance (SFC, D.I.S.M, CHKDSK), and restarts galore. No luck. Any suggestions would be greatly appreciated.2.7KViews4likes31CommentsMissing presence status in Outlook
A couple of users don't see any presence status from Teams within Outlook. The checkbox within Teams is ticked but the option in Outlook is greyed out. It's working at half of the users (option in Outlook is available and ticked) and at the other half of the users it's not working. Any ideas? Thanks in advanceSolvedThomasSteiblFeb 11, 2025Brass Contributor933KViews0likes24CommentsLast Update Removed new UI
I just updated Teams and the new UI has dissappeared? I'm currently on version 25007.607.3371.8436 and the client version is 49/25010620412. I have been working in the new Teams UI for several weeks now, and really like it, as I spent time how to best combine channels, group chats and personal chats. Anybody else facing this ussie?SolvedlucasdaelsFeb 11, 2025Brass Contributor330Views3likes8CommentsPublic preview checkbox keeps unchecking
Hi 🙂 When I tick the 'Public preview' box within settings, it is not clear if this instantly changes to the preview version or if it needs a restart. In Classic Teams, enabling public preview used to relaunch the app. In addition, the checkbox also regularly shows as unticked. I suspect this is happening after Teams updates (which it does a few times a day sometimes). Does anyone else notice this? I would like to stay in preview mode the majority of the time, but at the least until I choose to turn it off. With this current way of working I am often taken out of it without being notified. Thanks, Ian835Views5likes7Comments"Trouble Adding Applications to Microsoft Teams (Kahoot, Nearpod, etc.)"
I’m having trouble adding applications like Kahoot, Nearpod, and others to Microsoft Teams. No matter what I do, they never get added and keep looping me around. I’ve tried adding the applications both through the desktop app and on the web, but it still doesn’t work!!Hiba101Feb 11, 2025Occasional Reader10Views0likes0Comments
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