Forum Widgets
Latest Discussions
Native Teams Phone - Background Image
Hello all, Recently Our org. have purchased a few Native Teams Desk phone Poly CCX600 & Conference Trio C60. It appears the default Teams background image, which looks almost blank, after signing in the phone. I followed up the background image document provided by the vendor Poly without luck. Is anyway to modify the background image on these native Teams phones? Your information and support are highly appreciated. Best regards, EZ
No longer a prompt to enter file names in Teams
Did Microsoft change the default way new files are created/opened in Teams? Previously if you created a new excel template file while in Teams you would be prompted to enter the name of the file immediately. Now it auto generates Book1 as the name and opens in a separate webpage. I have many flows that rely on the name of the file being set at creation and this is messing everything up.Microsoft Lists Enhanced Rich Text fields issue with Teams Dark Mode
I have a few users that are using the Lists app in Microsoft Teams to track information and have a multi-line text column with enhanced rich text enabled. When a user enables dark mode in Microsoft Teams and fills out the field, it automatically sets the text color to white instead of changing how black text is presented on the screen. This is causing issues for their teammates because the white text shows on a white background for users with the default color settings in Teams. Are there any workaround recommendations other than: Turn off the enhanced rich text on the column Request that users don't use dark mode in Teams Have the dark mode users interact with the List from a browser that isn't using dark mode Here's a similar post from about a year ago - Microsoft Lists Enhanced Rich Text is not compatible with Teams' - Microsoft Community
Teams not syncing with Calendar App on MacOS
In recent weeks, my Teams calendar has stopped syncing with MacOS Calendar App. It used to work fine, but suddenly stopped syncing. Teams continues to sync with my iPhone Calendar app. So it must be something to do with the link from Teams to MacOS on my laptop. Am using MacOS Sequoia 15.2 Have tried the usual: 1) deleted and re-added the Teams account containing the calendar I want to sync 2) manually refreshed the calendars in the calendar App 3) closed and opened Teams and the Calendar Apps. nothing works. Any ideas?
[MTRoW] How To Set Direct Guest Join instead of Cross Platform meeting via SIP?
Hi All, I have a MTR on Windows device with App Version 5.3.111.0 When I want to Join to Zoom Meeting using meeting ID, apparently it is joined via SIP (zoomcrc). But because the Zoom Hosted Meeting did not have ZoomCRC license, the call can not established successfully. Can we set the default call for third-party meeting to Direct Guest Join (webrtc) instead of Cross Platform Meeting via SIP?
How to COMPLETELY delete / unistall Teams
I have an issue with the New Teams. In the old Teams I had access to a guest account and could easily switch. After updating to New Teams - the account that get shown has a combination of the guest org and my own org. I have no way to switch to the guest account. Then when I log out I see a list of other accounts I have used in the past. These are not guest accounts but actual login accounts. I don't have access to them anymore and they are not listed as organisations I'm a member of. I have uninstalled Teams, deleted cache several time but I can not get everything deleted! I have created a new windows profile to test and the issue does not appear there. (not the solution I want) So how do I COMPLETELY DELETE / UNISTALL Teams? I want everything gone from my work profile so I can get a clean install that works.
Teams missing GIF option in messaging
This morning we noticed the GIF option in Teams messaging is missing org wide. Desktop and Web client. Old messages that were sent with a GIF display as a link now instead of the image Our global org policy in the Admin porta is set to On Anyone else seeing this?Common area phone account presence
Hello Everyone, I have a few CAP accounts setup and only have them logged into Yealink MP54s. Most of them I notice the account status on the phone is Available (Green). However, I have a few that keep going to Yellow (Away). Is there a way to control the presence to keep them as Available? Or figure out why they keep going Away? I have them licensed with the Teams Shared Device license. I have the phones set to NOT go to sleep. When the phones go to Away, I can go into the settings and tap a few options, then they go back to Available. But I can't do that every day. These are part of a call queue that has to have Presence Based Routing enabled as it has a mixture of users and common area phones. Thanks for any info!
