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Teams to Begin Automatically Hiding Inactive Channels
From mid-July 2024, Teams will begin hiding inactive channels for users. The inactive channels can be unhidden, and users can opt out of the automatic process. The new clean up routine can be invoked whenever users want and if a mistake is made, it’s easy to unhide a channel. Given the number of channels in use, it’s likely that a few in everyone’s channel list are inactive and deserve to be hidden. https://office365itpros.com/2024/07/03/teams-inactive-channels/
Upgrade from Free to Teams
Hello I have an email email address removed for privacy reasons that was part of a family Office 365 subscription with free teams. I then create a number of appointments for people I also have a business basic plan for email address removed for privacy reasons with a standard Teams license which I want to use, so I can have a phone plan. I now have two teams account for email address removed for privacy reasons one that is personal and the other which is the business account. I remove email address removed for privacy reasons from the Office 365 subscription So with teams, now I get two accounts for email address removed for privacy reasons, one that is personal , one that is business If I log onto teams with the business, I can see my calendar appointments created with the free edition, but I cant join them. Is there a way, to be able to transfer the organiser to my business account (although its the same email address) or a way to use the same links from the free edition in the business edition. Any help gratefully received Best Wishes Rob
Moving from skype to teams does not migrate my chat history
Hello, I have tried to login to teams using my skype username. It prompt me to merge my skype account with my personal email. I clicked yes. it successfully logged me in into Ms Teams. I cannot see my skype chat history into teams and also not all of my contacts are there. I have enabled skype account contacts to sync from Settings => People => Sync contact => Manage but still not all contacts are synced and no chat history at all. Anyone knows how can I import the chat history as well? Thank you in advance
Auto Attendant and Resource Accounts not available in Teams Admin Center
Last month, I signed in to the Teams Admin Center to update my auto attendant's greeting message. For context, the current message is wrong and very misleading now that my situation has changed; it's to the point where I am losing business. However, the Auto Attendant and Resource Accounts options are not visible in the menus. I filed a support ticket and I get a response every few days to tell me to keep waiting because the back end team is working on it. I'm not buying it because there are workarounds they could have tried by now, but haven't, so I don't think anyone is actively trying to resolve my issue. The only thing that has been done is log collection on my end. I always do what they ask me to do immediately and completely. Here is how the situation likely started: I created the tenant at the end of 2019 and I signed up for trial E3 licenses. Partway through the E3 trial, I signed up for business voice. The phone system was fully set up and functional within a few days. When the E3 trial ran out, I decided business standard was fine for my purposes, so I downgraded. When chromium Edge was released, I switched my business and things were mostly okay, but the sync feature stopped working in August. I eventually figured out that buying the Azure Information Protection Plan 1 license for a single user in my tenant would get it working again. There are tons of threads about this, but, the juicy tidbit is that the downgrade from E3 to business standard likely caused a lot of problems on the back end, which broke Edge sync. January 7th, 2021, I tried to modify my auto attendant, but it isn't visible in the menus and neither is resource accounts. My intuition tells me this is related to the E3 to business standard downgrade because of similar threads on this forum and others. The missing options appear to be related to the phone system license. The Microsoft documentation says the phone system license is provided by the business voice license or the E3 license. I tried upgrading to E3 and adding an explicit phone system license to temporarily work around the problem, but the options never appeared in the menus. My tenant is deeply screwed up and no one seems to care. I feel completely helpless and my business is suffering as a result. Please, if you have any ideas, I am desperate for support.
Bug Teams in taskbar tray icon minimized
Hello I'm running Microsoft Teams (for personal use) in the company that I work (the company doesn't have Teams License, only 365 Apps), because Skype will be discontinued. The migration it looks OK. I have a paid personal license (I guess could have one or not, because Teams will substitute Skype). I can do log in with my personal account (email address removed for privacy reasons) (OK), but after I'm logged in Teams and minimize to tray icon, when I want to open main screen from Teams again, instead open main screen, it is open a screen asking to choose an account (2 business account) How to fix this to open the main screen as default and not this screen to choose accounts?Convert existing Form to a Poll
I have an existing quiz in MS Forms. I would like to use a few of the questions as poll in a Teams meeting. Does anyone know of a way to convert/extract those questions and their multiple choice responses into Teams meeting poll? I'm trying to avoid retyping everything :)Randomly getting opt-out / opt-in in a CallQueue
Dear All, Once again one of my customers is experiencing something no other words can describe but: magical. Set-up: CallQueue "CQ1" Call answering: "Team1" (with 8 people in it) Conference mode: on Routing: attendant and not precence-based Users can opt out of taking calls 2 out of the 8 persons in Team1 is experiencing that they are randomly getting opt-out or opt-in during the day. Already deleted the cache, re-installed teams (newest versions) but this unwanted magical thingy is still occurring multiple times a day. Anyone else having or had this symptoms? Can't figure out what to do next. Thanks for you thoughts and time! Benjamin
Public preview checkbox keeps unchecking
Hi 🙂 When I tick the 'Public preview' box within settings, it is not clear if this instantly changes to the preview version or if it needs a restart. In Classic Teams, enabling public preview used to relaunch the app. In addition, the checkbox also regularly shows as unticked. I suspect this is happening after Teams updates (which it does a few times a day sometimes). Does anyone else notice this? I would like to stay in preview mode the majority of the time, but at the least until I choose to turn it off. With this current way of working I am often taken out of it without being notified. Thanks, IanSign-in failed for Teams/Outlook on Android (Pixel)
Hello, This issue just occurred out of the blue. I cannot login to my teams/outlook. Steps i've done: 1. Reset my password 2. Deleted 2fa and authenticator app 3. Deleted apps / cleared cache What's weird is that I still get email notifications and message notifications, i just cannot open the apps.
