Auto Attendant Call Forwarding: How to Mask Caller ID for External Transfers
Hello everyone, I have a question about the configuration of the Auto Attendant. A brief explanation of the problem: I am currently creating a hotline for one of our business units. A routing point of the Auto Attendant should be that the number 3 is forwarded to the specified external number by pressing a key. Everything works as it should. Now comes the problem: This number, to which the call is then forwarded, is the location of an attendant console (AC-Win system) of our Hipath4000 telephone system of one of our receptions. This can display which hotline the caller is currently coming from. This requires the Auto Attendant to remove the number of the actual caller when forwarding and to forward the call in the context of another predefined number. Is it possible to realize this? Via caller ID policies or something similar? Best regards Elias
Teams Integration problem
Hello I'm trying to integrate my SBC(OpenSIPS based) with Teams but I having an issue. SIP OPTIONS transaction is working either direction between Teams and my SBC(this should also mean TLS is working?). However, when I checked the Teams Admin center it shows like that; Even with those error if I make call from Teams client I see that SIP INVITE reaches to my SBC and my SBC responding with 200OK however I'm not receiving ACK for that call. I'm out of ideas to troubleshoot this problem and help is very much appreciated. Best Regards, AliHow to automatically record all Teams meetings?
I have subscribed to a Teams Premium trial and added the license to a user's account. As global admin, I'm trying to enable automatic recording on ALL Teams meetings for that user. I don't want the user to need to remember to record meetings. In the Teams Admin Center, I open the Global (org-wide default) meeting policy, but there is no option here to automatically record all meetings. Instead, the only option is to enable optional recording, but users still have to manually start recording or enable recording before the meeting starts. If the user forgets to select one of these options, the meeting is not recorded. In the Teams Admin Center, I have created a custom meeting template called 'Coaching'. There is an option called 'Record meetings automatically' with a toggle. That option is disabled. When I hover over it, it says, 'Locked by another option's default value setting'. There is no hint or documentation about which other option is conflicting with the 'Record meetings automatically' option. How do I record all meetings automatically for a user? It seems so simple in Zoom!
Option to change default recording & transcription settings?
I've been asked to look at changing the default settings for recordings & transcriptions, specifically the “Who has access to the recording or transcript.” setting, changing it from "Everyone" to "Specific people". I've looked through Meeting Policies in Teams Admin Center but can't see an option that governs this behaviour. Although we've advised users to change this setting if needed, we have had instances where the user has forgotten to change the default and has inadvertently allowed guest/temporary participants (who may have only been in attendance for a specific item) to see the whole meeting transcript. Many thanks, OllyTeams Call History Not Updating After Recent Teams Update
Hi All, We have had a few calls from our users about the built in teams call history not accurately tacking incoming and outgoing calls correctly, You will login in the morning and your first 3-4 calls will be tracked normally but then when you look a few hours later you have "apparently" not made or gotten any calls. I have found a work around by just closing teams fully by quitting it and reopening it and that seems to fix it for a little while but the next day it does the same. It seems to be effecting most of the business. It only seems to of started happening this frequently after the new UI update a few weeks back Anyone else getting similar behaviour? Thanks, Brad
