Recent Discussions
Bot not receiving message events in shared channels (RSC)
Hi folks, Running into an issue with a bot in Microsoft Teams shared channels. I've configured RSC permissions to listen for new messages. This works as expected in standard channels - I receive events for every new message. However, in shared channels, the behavior is different: I only receive events when the bot is explicitly tagged Regular messages in the channel don’t trigger any events Permissions currently granted: Channel.ReadBasic.All (Application) ChannelMember.Read.All (Application) ChannelMessage.Read.All (Application) Has anyone faced this with shared channels? Is this expected behavior or am I missing something in setup? Thanks!
Error ColdStoreNotSupportedForMessageException when sending message MS Teams via Graph API.
I'm using the Graph API to send a message to a Microsoft Teams channel, but I'm getting the following error. Endpoint: https://graph.microsoft.com/v1.0/teams/{team_id}/channels/{channel_id}/messages Reference: https://learn.microsoft.com/ja-jp/graph/api/chatmessage-post?view=graph-rest-1.0&tabs=http#http-request Error response: { "code": "NotFound", "message": "NotFound", "innerError": { "code": "1", "message": "MessageNotFound-Message does not exist in the thread: ColdStoreNotSupportedForMessageException:ColdStoreMessageOperations is not supported if cutOffColdStoreEpoch is not provided. (msgVersion:1773201279001, cutoff:1773137924398)", "date": "2026-03-17T10:18:44", "request-id": "7e4d1acd-05d0-4ff6-82ac-4cf0549bfa56", "client-request-id": "7e4d1acd-05d0-4ff6-82ac-4cf0549bfa56" } } I couldn't find any documentation related to ColdStoreNotSupportedForMessageException. Has anyone encountered this before or have any insight into what's causing it?
Cannot create new subscription to resource
APP BACKGROUND I have an app that integrate with Microsoft Graph API in order to create subscriptions for some resources. In order to keep subscriptions valid for a long period, I have to update it to continue receiving change notifications on these resources. Basically my workflow for refresh a subscription is: First I try to patch the subscription through this endpoint: PATCH https://graph.microsoft.com/v1.0/subscriptions/{subscription_id} If something fails and I couldn't update it I have a fallback process that deletes it and recreate the subscription after. To delete the subscription I call this endpoint: DELETE https://graph.microsoft.com/v1.0/subscriptions/{subscription_id} And right after I call the endpoint to create the subscription again: POST https://graph.microsoft.com/v1.0/subscriptions/ ISSUE This process works well the most part of the time, but during some hours ( generally during 1~3h) on random days, it stop to work for some random resources. Basically I receive a 404 status from Microsoft when trying to patch or delete the subscription (which is expected on this case), but when I attempt to create a new subscription it returns a 403 error saying: Operation: Create; Exception: [Status Code: Forbidden; Reason: App 'aaaa-bbbb-cccc-dddd-ffff' has reached its limit of '1' 'USERS/AAAAA-BBBB-CCCC-DDDD-EEEE/CHATS/GETALLMESSAGES' subscription on tenant 'aaaaa-hhhhhh-jjjj-uuuu-zzzz How could the subscription already exists if previously it returned a 404 saying that it doesn't exists? SAMPLE REQUEST ID Following the request id a sample of this issue: PATCH https://graph.microsoft.com/v1.0/subscriptions/{subscription_id} date: 2024-07-15T17:08:03 request-id: f5504a6c-b571-4ee4-893c-b96aae64a759 client-request-id: f5504a6c-b571-4ee4-893c-b96aae64a759 result: 404 - Not found DELETE https://graph.microsoft.com/v1.0/subscriptions/{subscription_id} date: 2024-07-15T17:08:03 request-id: 1d3c601d-f761-43f2-8260-c30bf7a3540e client-request-id: 1d3c601d-f761-43f2-8260-c30bf7a3540e result: 404 - Not found POST https://graph.microsoft.com/v1.0/subscriptions/ date: 2024-07-15T17:08:03 request-id: c06196f7-d3c2-4a7d-8e7b-6fc9d63ec496 client-request-id: c06196f7-d3c2-4a7d-8e7b-6fc9d63ec496 result: 403 - Forbidden - App 'aaa-bbb-cc' has reached its limit of '1' 'USERS/DDD-FFF-GGG/CHATS/GETALLMESSAGES' subscription on tenant 'bbb-dddd-aaa-eeeee'
New teams app is extremely slow to start on Mac
The new version of the Teams app is extremely slow to start it can take up to 1-2 minutes to get it running and join a call, why is it so slow? It wasn't like this before, and now I need to prepare a couple of minutes before joining a meeting because it takes such a long time to start. Is there any solution, do you plan on optimize the app?Teams window stuck on top of all others
I'm using the new Teams, having switched just a few days ago. Right now my Teams window is "stuck" on top of my other windows. Any window I try to move into the same space as Teams on my desktop results in Teams being over that window. This happens randomly. I've seen this behavior occasionally with Chrome as well, but not with any other app. Does anyone know why/how my Teams window got stuck on top? Is there a way to correct this without having to shut down Teams and restart it?
Teams webinar poll participant numbers
I'm trying to work out whether a Teams webinar using a premium account will allow more than 300 people to take part in a poll. At a recent webinar with over 500 attendees the polls crashed because too many people were trying to vote. According to some info I'm finding online, a webinar set up with a premium account will enable 1000 people to take part in the poll. However, other places seem to suggest that still capped at 300. Anyone know for sure? Thanks
New Teams: New meetings/chats opening on wrong screen
With the new Teams version when I join a meeting the window opens on the wrong screen. Formerly the window opened on the same screen as the main Teams window. Now it opens on the main screen. Since I am running an RDP session on the main screen and the window opens in the background of it, I don't see the window. That makes the new version unusable to me. The same thing happens to chats when I start a chat out of the new "Persons" app (actually Personen since I am using the German version) that seems to have replaced the old Contacts in the Chat app. That happens even though I have configured all chat windows to open in the main window. Please fix before you force this on everyone. (I hope someone from Microsoft is listening here. The "Share your feedback" button unfortunately doesn't work, it links to a site that says "Service unavailable".)Missing Teams and Classes under Teams Tab (Desktop Version)
Good morning, Our organisation utilises Microsoft Teams for internal and external communication. We have recently received several reports of users missing their Teams and Classes under the Teams tab in the Microsoft Teams desktop version. However, when users access Teams via the website version, all of their Teams and Classes are visible. Has anyone else in the community experienced this kind of behaviour before? The Microsoft Teams Version is - 24335.208.3315.1951 and the Client Version is - 49/24120100213 I have included two screenshots for reference. I hope you can help. Thank you.
Schedule daily recurring messages in Teams chat channels
This is my first post on this site! How do I set up a recurring message in a Teams chat channel? I want to remind my team daily at a specific time to put their project stand up status into our project channel. I'm assuming this would be a bot? If so, how can I find the bot? Thank you, Susan KeithleyTeams Planner Duplication
Does anyone know if you can duplicate Microsoft Teams Planners for onboarding tasks? I am trying to create an easily replicable Teams Planner with links to files in Sharepoint folders, for example. I want to be able to copy this planner for each new hire and have a copy of all the files and planner tasks in the new copy. Any advice or expertise would be much appreciated!Copilot Studio Agent in Teams shows usage limit error
I have developed an AI Agent using Copilot Studio, which works as expected within the Copilot Studio environment. The agent can: Provide step-by-step guidance from SOP documents Create tickets using Power Automate Handle user queries effectively All functionalities work correctly when tested directly in Copilot Studio. However, after publishing the agent and adding it to a Microsoft Teams channel, I encounter this issue: The agent was successfully added to the Teams channel End users receive the error: “This agent is currently unavailable. It has reached its usage limit. Please try again later.” The issue does not occur for the Copilot Studio admin/owner — only for standard users Has anyone faced this issue, and what steps can resolve it?
Limiting Team invitations to specific members
Dear Microsoft, Within our organization, the ability to limit teams invites is a must for meetings. When we create a meeting, without doing so, optional members are added to the teams meeting. You can imagine that when a team meeting is created and 200 people are a member of a team but only 5 are invited, that a meeting can quickly become unproductive. We've also noted that using private channels does not allow you to create meetings. And, in fact, using a private channel would be ideal when you don't want 200+ personnel invited to a meeting that don't belong. Can we suggest two feature updates? 1. Prevent Teams from broadcasting to the whole team. Only invite the required personnel. Optional members should be just that, only receive the invite if you were included on the Optional field. Users would be able to see if they're optional or not. 2. Allow Teams to utilize private channels for more meeting control or to allow for meetings which require extreme privacy (i.e., investigations, meetings about personal health discussions, etc.). Thank you, TCCustomizing pasted image preview size for better visibility
Hi all, Currently, the ctrl+c and ctrl+v function works well in Microsoft Teams, and the app will scale down the image to a preview version which is clickable to expand and view the full sized image. If the pasted image is of a certain dimension, it may be resized to a un-readable version (Bottom Image vs the top image) without clicking to expand it. Would like to know if it is possible to enlarge the image previews done by Teams for ctrl+c and ctrl+v images? Thanks!
Unable to complete authorization for Teams to access GitHub
I'm using Teams Version 1.2.00.28258 (last updated on 05/11/2019) on macOS Catalina 10.15.1. In the desktop Teams app, I clicked on 'Apps' and then selected GitHub. I then clicked on the 'Sign In' button and noticed the following message: "Please note that GitHub no longer supports your web browser. We recommend upgrading to the latest Google Chrome or Firefox." Yet, I'm using the latest versions of Firefox (70.0.1) and Brave (Version 0.70.123 Chromium: 78.0.3904.97 (Official Build) (64-bit)) for Mac! Also, Firefox is set as my default browser. Despite the message, I was able to sign in but couldn't get past the authorization screen because the green button was disabled.Question about barCode.scanBarCode
Dear sir I'm developing Teams mobile application, static tab(Personal app Tab). We need a QR scan feature. However I can't use that. barCode.isSupported() is always false. Is there any restriction on static tab app? Here are my conditions. -. "import { app, authentication, barCode } from '@microsoft/teams-js';" . version : 2.37.0 -. manifest.json : "devicePermissions": ["media"], -. app.initialize() is sucessfully done. I can see the barCode object Unfortunatly, barCode.isSupported() shows false. Android, iOS has the same result. Can you advise how I can use the barCode camera.? Many thanksMy Point of View on Microsoft 365 E7
1) Introduction: Microsoft 365 E7 is built for organisations ready to move beyond traditional productivity suites and embrace an AI‑driven operating model. It unifies advanced collaboration tools, enterprise‑grade security, identity management, and AI innovation into a single platform. Its purpose is to transform human intent into automated AI action while ensuring strong governance and control. At the heart of E7 is Microsoft Agent 365, a management layer that enables organisations to deploy, scale, and govern AI agents across the digital workplace. 2) Core components E7 combines existing Microsoft technologies with new AI capabilities: Microsoft 365 E5 Teams for collaboration Outlook and Exchange for communication SharePoint and OneDrive for document management Advanced compliance and security features Enterprise analytics and data protection Microsoft 365 Copilot AI assistant integrated across apps Helps draft content and emails Analyses data in Excel Summarises meetings and documents Automates routine tasks Microsoft Entra Suite Identity and access management Secures identities and applications Manages user access across systems Protects against identity‑based threats Supports secure remote and hybrid work Microsoft Agent 365 Platform for managing AI agents Provides governance and control for automation Enables safe and scalable AI deployment 3) Why Microsoft 365 E7 Matters? E7 signals a shift from traditional digital workflows to environments where AI agents actively assist and automate work. With E7, organisations can: Scale AI capabilities across departments Maintain compliance and governance Safeguard sensitive data and identities Empower employees with intelligent, productivity‑enhancing tools For businesses pursuing an AI‑first strategy, Microsoft 365 E7 offers a unified foundation for innovation, efficiency, and growth. Strategic Perspective : E7 represents a significant evolution in enterprise communications. Traditionally, unified communications focused on integrating voice, video, messaging, and collaboration into a seamless experience. With E7, Microsoft is extending that vision into AI‑driven orchestration, where communication isn’t just about connecting people, it’s about enabling agents and automation to act on intent. Key Strengths Deep Integration: By combining Microsoft 365 E5, Copilot, Entra, and Agent 365, E7 creates a single ecosystem where collaboration, identity, and automation are tightly bound. AI‑First Workflows: Copilot and Agent 365 shift communications from reactive (chat, email, meetings) to proactive, where AI agents can summarise, draft, and even execute tasks. Governance & Security: Entra ensures that identity and access remain central, which is critical as AI agents begin to act on behalf of users. Scalability: Agent 365 provides the control layer to scale AI safely across departments, avoiding the chaos of fragmented automation tools. 4) Why It Matters for Unified Communications? E7 is not just another productivity suite it’s the next operating model for enterprise collaboration. In UC terms, it means: Meetings and messaging become AI‑augmented experiences. Communication channels are context‑aware, with agents that can act during or after interactions. Governance ensures that automation doesn’t compromise compliance or trust. 5) My Take Microsoft 365 E7 is essentially Unified Communications 2.0 moving from connecting people to connecting people + AI agents in a governed, secure environment. For organisations, this means less friction in workflows, faster decision‑making, and a foundation for scaling AI across the enterprise. It’s a bold step: UC is no longer just about “how we talk and collaborate,” but about how intent flows seamlessly into action. 6) Unified Communications (UC) use cases where Microsoft 365 E7 could have the biggest impact a) Meetings & Collaboration AI‑Summarised Meetings: Copilot automatically generates minutes, action items, and follow‑ups from Teams meetings. Real‑Time Agent Assistance: Agent 365 can deploy meeting assistants that track decisions, schedule tasks, and notify stakeholders instantly. Cross‑Language Communication: AI agents provide live translation and context‑aware summaries, making global collaboration seamless. b) Contact Centers & Customer Engagement AI‑Driven Call Routing: Agent 365 can intelligently assign customer calls to the right agent or bot, reducing wait times. Automated Responses: Copilot drafts responses to customer queries based on knowledge bases, improving speed and consistency. Compliance Monitoring: Entra ensures identity verification and secure access for agents handling sensitive customer data. c) Frontline & Field Communications Task Automation: AI agents can log field reports, update inventory, or trigger workflows directly from mobile Teams chats. Secure Access Anywhere: Entra provides identity‑based security for frontline workers accessing apps remotely. Voice‑to‑Action: Workers can issue voice commands that AI agents convert into automated actions (e.g., “log equipment issue”). d) Executive & Leadership Communication AI‑Curated Briefings: Copilot summarises enterprise communications, surfacing key insights for leadership. Governed AI Agents: Agent 365 ensures executives can safely delegate routine communication tasks to AI without losing oversight. Data‑Driven Decision Support: Integration with analytics tools provides leaders with real‑time dashboards and AI‑generated recommendations. 7) Key Differences when comparing with E5+ Copilot Comparison table Feature / Factor Microsoft 365 E5 + Copilot Microsoft 365 E7 Core Productivity Includes Teams, Outlook, SharePoint, OneDrive, compliance, analytics Same foundation (E5 included) AI Capabilities Copilot integrated into apps (Word, Excel, Teams, Outlook) Copilot + Copilot Studio + Work IQ + AI agent orchestration Identity & Access Basic Entra features (with E5 security/compliance) Full Microsoft Entra Suite for advanced identity governance AI Agent Management Not included Microsoft Agent 365 — deploy, manage, and govern AI agents Governance & Compliance Strong compliance/security tools Enhanced governance for AI workflows and agent actions Target Audience Organisations experimenting with AI productivity Organisations scaling AI enterprise‑wide with governance Cost (per user/month) E5: ~$57–$65 + Copilot add‑on: ~$30 → ~$87–$95 $99 flat pricing (Frontier Suite) Positioning Secure productivity + AI assistant AI‑driven operating model with enterprise governance Key differences: Governance Layer: E7 introduces Agent 365, which ensures AI agents can be deployed safely across departments something E5 + Copilot lacks. Identity Integration: E7 bundles the Entra Suite, giving advanced identity and access management beyond E5’s baseline. Unified Pricing: Instead of stacking E5 and Copilot costs, E7 offers a single license at $99/user/month. Strategic Role: E5 + Copilot is about productivity enhancement; E7 is about enterprise AI transformation. Risks & Trade‑offs Cost Premium: E7 is ~10–15% more expensive than E5 + Copilot combined. Adoption Readiness: E7 makes sense only if an organisation is ready to scale AI broadly; otherwise, E5 + Copilot may suffice. Complexity: Governance and agent management add layers of responsibility requiring IT maturity. Conclusion: If your organisation is still testing AI productivity gains, E5 + Copilot is cost‑effective. But if you’re ready to scale AI across the enterprise with governance, compliance, and identity controls, E7 is the better long‑term foundation.
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