Forum Discussion
Ringtones keeps playing after answer
With the roll out of the Windows Teams app 25332.1210.4188.1171 an old bug resurfaced.
If the user answers an incoming call too quickly the ringtones won't stop playing. To make the ringtones stop the user must exit Teams and restart the application.
I think this is the third time with different versions we have seen this bug.
When using 3rd party tools that automatically answers the call for the user this happens basically with every call.
Please roll out a fixed version asap.
Please add a test case so that this won't happen again.
Teams shows incoming call toast and the call is answered very quickly.
Teams starts playing the ringtone
Teams is waiting for the call to get answered
The call has already been answered so there won't be an answered event that stops the ringtones from playing.
The user keeps hearing the ringtones while trying to have a conversation
The user must restart Teams to make the ringtones stop.
Repeat