Recent Discussions
Remote participants can't hear me when they speak
Hi, I've been trying to solve this problem for a long time. We're using Windows 11 (previously Windows 10) with all the latest updates. We have a Jabra 810 connected to our computer. Everything works fine. But when the other person starts talking, he stops hearing us (or our voice is so quiet they don't notice). As soon as he stops talking, he starts hearing us normally again. What could be the cause, and how can I fix this? Best regards, Dmitry
Teams recording unavailable when Copilot is disabled tenant‑wide
When Copilot is disabled tenant‑wide, the ability to record meetings in Teams disappears. This is a bug: recording and Copilot should be technically independent features. The issue is reproducible and has major compliance impact. Previous support cases were closed without resolution, and new incidents receive no response. We urgently request Microsoft to acknowledge this as a bug, provide a temporary workaround, and communicate a permanent fix.
Task Module shows popup but Adaptive Card does not render using M365 Agent SDK (Python)
I am using the new M365 Agent SDK for Python to return a Task Module (task/fetch). The popup opens successfully when I click the button in Teams, but the Adaptive Card inside the Task Module does not render. Instead, Teams shows the generic error: “Unable to reach app. Please try again.” My invoke handler returns the following structure: adaptive_card = { "type": "AdaptiveCard", "$schema": "http://adaptivecards.io/schemas/adaptive-card.json", "version": "1.4", "body": [ {"type": "TextBlock", "text": "Sample task module card"}, {"type": "Input.Text", "id": "notes", "isMultiline": True} ], "actions": [ { "type": "Action.Submit", "title": "Submit", "data": {"action": "sample_task_submit"} } ] } task_response = { "task": { "type": "continue", "value": { "title": "Dialog", "width": "medium", "height": "medium", "card": { "contentType": "application/vnd.microsoft.card.adaptive", "content": adaptive_card } } } } return InvokeResponse(status=200, body=task_response) Key symptoms: Task module window opens (so invoke is successful) Adaptive card does not render Shows “Unable to reach app” inside popup No errors in server logs This happens only with Task Modules; normal message replies work fine Questions: Is the above Task Module response format correct for the new M365 Agent SDK for Python? Does the SDK require a different return type or content-type for invoke responses? Are Task Modules fully supported in the M365 Agent SDK preview? Is there an example of returning a Task Module using the Python SDK? Any clarification or working sample for Python would be very helpful. Screen shot -Removing someone from team and team meetings
Good morning I have set up a team with several internal and external contacts. I have created a reoccurring meeting for the team. If the team members change (a contact added or removed) will the meeting adjust accordingly? IE will those removed from the team be removed from the meeting and those added to the team - will they receive a meeting invitation? Thanks in advance
Problems with synchronizing speed dial buttons between Yealink MP56 E2 and Yealink EXP50
Hello everyone, I have the following problem. We have several Yealink MP56 E2 Teams phones with connected Yealink EXP50 key extensions. Unfortunately, for about half a year now, the synchronization of speed dial keys between the phone and the key extension has only been possible to a limited extent. Specifically, you can create contacts on the phone and add them to speed dial via the phone. However, in 99 out of 100 cases, this is not synchronized. The same applies to deleting contacts. What's strange is that the deleted contact is not actually deleted from the phone itself and reappears after 2 seconds. I had already read that this error has occurred from time to time in recent years. Unfortunately, there has been no noticeable improvement in the last six months. I have already tried the following: Resetting the phone, rebooting after changes, disconnecting the connection between MP56 E2 and EXP50, logging back into the phone, updating the phone's firmware and the phone's Teams app. Unfortunately, none of this has been successful. Does anyone else have any ideas or has Microsoft made an official statement that there are problems here?Line Keys on Hardphones
how do you all manage the line Keys on Hardphones (Yealink M56 E2 with Key Module)? We have some trouble with users swithcing phones as all manually configured keys gets lost after sign out. I know that i can configure the shortcut in the teams client to get the colleagues on the keys but most of the users want to have the "consult and transfer" option on there keys. Anynone know if there is a way to configure the keys in the user profile ?
Allow muting a person only for me
Sometimes I am in a meeting where one of the persons in the meeting is actually near me in the world outside the screen. In this case the sound is a bit maddening since there is a small delay between the sound from the person and the sound through the teams interface. In these cases, I would like to mute the person only for me since I am sitting near and can hear the person fine without headphones. Right now I need to takeoff headphones when the person is talking and putting it back as the person finishes talking.Display Teams chat message with date stamp rather than relative day
Is there a way to force Teams Chat messages to display the date of a message rather than "yesterday" or "today"? e.g. display "27/08/2024" instead of displaying "yesterday 2:12 pm". (I'm creating this post on 28/08.) We use screenshots of Teams messages in our processes, and having to wait for the actual date to displayed invariably means taking the screenshot is forgotten. Immersive reader always shows the actual date, but not the recipient of the message. No help there.MS Teams Mission Control Center
We provide meeting/webinar support for a major client using MS Teams. Highlighting participants via "Spotlight" in large meetings is quite cumbersome, especially during Q&A sessions, and it's relatively time-consuming and causes awkward pauses. Isn't there a way to improve this? Perhaps an external control page? Furthermore, it would be very helpful to be able to switch seamlessly to different cameras and videos without having to go through OBS or Vmix, or connect a hardware video mixer. Are there any solutions on the market that don't require multiple people to manage a meeting with high demands? If not, we will need to develop this ourselves 😉.
Can't find NDI settings on Teams
Hey there. I need to activate the NDI settings on teams to allow us to continue broadcasting our Preview Show, but even though it tells me these can be activated in settings, the option to do so isn't there. It tells me to activate it in permissions, but the version I've got isn't displaying it.
Automation for a real estate brokerage
I manage a real estate brokerage and am looking for help in how to utilize Microsoft teams better. I would like to have it automate processes for my associates. Example, they are looking to list a property, it will guide them to a tutorial and provide all of the documents that i uploaded. Another example, they want to request a lockbox or signs, it will ask them the relevant information and then put it in my queue. Any help would be appreciated!
Teams Webinar Q&A not showing for all attendees
We recently hosted a webinar through Teams and used the Q&A app. Some of the attendees did not have the Q&A feature and some did. For those that did have the Q&A button the app worked fine. How can we make the Q&A feature be available for all attendees in the future?Teams Queue Announce Position and Estimated Hold Time
We desperately need more advanced configuration with call queues in Teams. We need to have periodic announcements of the current position, and optionally an estimated hold time. The user that answers the call needs to be alerted of the callers wait time upon answering the call. This is a basic feature that is missing, and causing great frustration for my customers.Teams Private Channels Just Got Powerful: 1,000 Channels, 5,000 Members & Compliance Simplified
Microsoft Teams Private Channels just got a major upgrade — bigger limits, meeting scheduling, and a simpler compliance model aligned to Microsoft 365 group mailboxes. 🚀 Here’s the key takeaways for IT leaders and Teams admins: Scale up: up to 1,000 private channels per team and 5,000 members per private channel. Meetings supported in private channels. Compliance simplified: private channel messages now live in the team’s M365 group mailbox, aligning DLP, Retention, eDiscovery, and Legal Hold across channel types. Migration timeline: worldwide rollout started in Oct–Dec 2025, with a PowerShell cmdlet to track status: Get-TenantPrivateChannelMigrationStatus. Admin checklist Add your Teams’ M365 group mailbox to Purview DLP/eDiscovery/Retention scopes. Verify Teams channel messages retention applies across standard/shared/private. During migration, ensure searches/holds include both group and user mailboxes. Monitor progress with the cmdlet above. #MicrosoftTeams #PrivateChannels #Microsoft365 #Compliance #Purview #DLP #eDiscovery #TeamsAdmin #CollaborationTeams Messaging Gets Autocorrect
The addition of Autocorrect for messaging is a small but important change for Teams messaging brings Teams up to speed with the other Office applications. It’s taken Teams a little longer than it perhaps should have to support Autocorrect and the implementation is not as functional as it is in Outlook, but that’s not a reason to overlook the update. https://office365itpros.com/2025/12/10/teams-autocorrect-messaging/
Cannot delete organisation from Teams
Hi, It appears to be impossible to delete an organization from Teams Please see the picture below. I am unable to remove the organization beginning with L. I have used my personal email for many years, so I should be the one in control of it! I am the owner/ admin of the email account. However there is no way to delete the rogue /linked organization to which I no longer have access. How can I take back full control of my email/Teams account and remove this rogue organization? I've clicked on everything I can find and nowhere else mentions this organization. Clicking on the organization in Teams just takes me to a page saying "Microsoft Teams Free (Classic) is no longer available" with options to upgrade. I don't want to upgrade I want it deleted! TIAInbound calls to teams number show my company name and not the callers ID
Teams Voice, number type Operator Connect. Issue is when an external call is received the caller ID shows my company name and not the actual callers ID. The only policy enabled is a global default policy with the following settings Block incoming Caller ID - OFF Override the caller ID policy - ON User claims inbound caller ID used to work until an issue recent where the number was unassigned from the user and then re-assigned back to him.App Validation Issue - Bot must send a proactive welcome message in personal scope
I'm working on a bot application for MS Teams using the Python SDK and encountered a challenge with app validation and the proactive welcome message requirement. What Happened: Initially, our bot handled the welcome message through on_installation_update, but app validation failed with the error: "Bot must send a proactive welcome message in personal scope." To satisfy validation, we added on_members_added_activity to send the welcome message for personal scope, which resolved the validation error. However, this created a new problem: on_members_added_activity is being triggered when we call the Graph API to query chats or users: {graph_url}/me/chats $filter=chatType eq 'oneOnOne' and installedApps/any(a:a/teamsApp/id eq '{teams_app_id}') {graph_url}/users/{user_id}/chats $filter=chatType eq 'oneOnOne' and installedApps/any(a:a/teamsApp/id eq '{teams_app_id}') According to a Stack Overflow discussion (https://stackoverflow.com/questions/57496329/proactive-messaging-bot-in-teams-without-mentioning-the-bot-beforehand), this appears to be a known issue: calling this API triggers a conversation update event even though there were no actual updates, resulting in duplicate events and duplicate welcome messages. Questions: What is the official/recommended way to handle known issue: calling this API triggers a conversation update event? Whats the recommended way to read personal chat history of a user? Should we be using a different approach for this app validation requirement? Any guidance or pointers to official documentation would be greatly appreciated!New Teams - Video freezing
I have no issues using the "old" version of teams. The problem only occurs in the "new" version. In a meeting all incoming video turns black (including shared screens). my image "floats" in the middle of the screen and is also frozen. The "mini" window when I minimize the application during a meeting show live/unfrozen incoming video of the speaker. Version Info: You have Microsoft Teams version 23231.413.2355.7555. You've got the latest version. It was last updated on 9/12/2023. The client version is 49/23082000931.
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